Maple – Online Doctors 24/7 Reviews

Maple – Online Doctors 24/7 Reviews

Published by on 2024-10-08

🏷️ About: Maple is a healthcare app that connects users to licensed Canadian doctors and healthcare practitioners 24/7. The app offers medical consultations, diagnosis, and prescriptions for a variety of medical issues. Users can choose to have their visit over text, audio, or video on a secure platform. The app is easy to use and visits start at $49.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
65.3%

😎👌🔥 Positive experience
22.3%

🙄💅🫥 Neutral
12.4%

~ from Justuseapp.com NLP analysis of 623 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Quick and easy registration process

- Consultation with a specialist in 15 minutes

- Prescription faxed to local pharmacy with option for free home delivery

- Cost 1/3 of what it would have cost to visit a doctor in person



Read 25 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

No refill

2022-05-23

No refill prescription You gotta pay the visit fee each time. Why? And you only disclose this after payment to doctor ? That will be last time I am using this service.

Update: this app sent an email that the decision is made by the doctor while the doctor said the decision is made by this app. Not really helpful. If there is a way to get a refund I would do so.

Speedy, affordable and professional!

2022-06-24

Can’t say how impressed I am with Maple. I am a Canadian citizen, but an American resident, so no longer have health care coverage here in Quebec. I tired visiting local clinics here, but two I visited would not accept me as a non resident, and one wanted $140 CAD for a consultation. Desperate to just refill a prescription, I turned to the internet and found this app. To be honest, I was very skeptical to sign up, but within 15 minutes of doing so I had A/ registered B/ consulted with a specialist and C/ had my prescription FAXED to my local pharmacy (with an option for free home delivery!), all for 1/3 of what it would have cost me to visit a doctor in person. I really can’t recommend Maple enough to people who need a simple prescription refill or a consultation. What a great idea!

Very helpful

2022-07-25

This is so useful especially when you need to see a Dr on a long weekend/ Holiday. Would highly recommend.

Excellent

2022-08-26

Very user friendly!!

Great service

2022-09-27

Amazing service!! Fast fast fast!!

Please Read

2022-10-28

Walk in clinic’s because of covid and the past year has been a headache, I’ve had to wait nearly one week to have a consultation over the phone then another half a week for an in person visit. I was experiencing severe bladder pains and needed antibiotics as I have before so I knew antibiotics were needed. I was matched with a doctor in 10 minutes, asked for photo of and such to disclose any person medications or allergies and got a prescription in 30 minutes. Please if you are in any pain or discomfort and cannot wait the week to visit your local walk in clinic try this app! Make sure to disclose with your family doctor about your use with Maple as well!

Maple

2022-11-29

this app was a professional and very easy to use. I highly recommend Maple

Amazing, Professional and Quick Service!

2022-12-30

I love Maple!

Very impressed!

2023-01-31

I’ve been using TeleDoc in the USA. This is much more precise and efficient. And the Rx-to-pharmacy feature was helpful.

Quick

2023-03-04

Amazing service!! Recommend to everyone

Prescription refill

2023-04-02

The doctor I texted with was great. I’m in Montréal visiting my son and needed a refill. Very helpful!

Works as advertised.

2023-05-04

I was on vacation and stumbled across Maple and used it when I had a medical need and I could have not been more pleased.

Vacation saver

2023-06-04

Needed a medication I forgot on vacation. Have tickets today, so really helpful to be able to take care of this before others are even out of bed!

Works perfect

2023-07-06

I was able to get immediate attention for my daughter while in Canada and get a prescription for her. Worth the price to not wait 7+ hours in an emergency room!

Fantastic service!

2023-08-06

No long waits for a physical doctor appointment! In the comfort of your own home, you can consult with a doctor and resolve your issue in minutes. I can’t praise this enough!

Excellent Service

2023-09-07

I have had to use this app twice while visiting Toronto for work and it has been great. The ease of taking care of a problem is greatly appreciated.

Quick and useful

2023-10-09

Timely service and the doctor was super helpful and informative. Everything was done in a matter of minutes. So much better than going to some walk in clinic for 4 hours!

So thankful I found this app

2023-11-09

I was on the verge of a breakdown and in so much pain from a common infection I just needed antibiotics for.
I would have had to wait hours just to get a prescription at my schools clinic and I really did not have the time as my midterms are this weekend. Thanks to this app I was able to quickly pay for a consultation, get a prescription, and pick up my antibiotics from a pharmacy all within 30 minutes.
Paying for an online consultation was absolutely worth the time I would’ve wasted waiting for an appointment at a walk in clinic.

Yes, please!

2023-12-11

Like seeing a doctor before your afternoon coffee is made, all from the comfort of your own kitchen? Yeah, me too! As an American visiting my husband in Ontario, I was ill prepared for my medications in the States to be filled and arrive at my doorstep after I had left. this app made it so easy for me to get my medications here in Canada. I absolutely love Maple! It has five stars for a reason, my friends. It’s affordable, very user friendly, and every doctor I’ve had has been quite wonderful to encounter. I could not recommend Maple more! Woo go this app!

Online Consultation

2024-01-11

The physician in Halifax is accessible waited for less than a minute only and I immediate addressed all my health concern.
I was also provided with medical report which is excellent!

Thank you

2024-12-16

Timely and helpful!

Great medical service

2024-12-16

Great service. Quick and thorough.

Taylor
2022-10-18

This app has no accountability for their doctors . Meaning their doctors can abuse this app for their own financial benefit and provide you with absolutely no help and they get paid while you’re left worse then you started off. I recently had a horrible experience with a doctor on this app. They were unprofessional and lacked knowledge in what I was asking about, and when I went to complain, the company said they can’t offer refunds only doctors can. That’s an incredibly flawed system to me as it expects all doctors to be morally sound (which they aren’t) and makes it so there is no accountability for bad customer experiences. They doctors also say no your requests about 80% of the times these days but will happily still take your money. Don’t use. Not worth the frustration.

Sharlene McKinnon
2022-07-23

We signed up, paid and requested service... to be rejected medical help. It seems they want to take your money but not help. Feels like a scam to me.

Stella
2022-05-10

Was suffering from Tonsillitis and told the Maple doctor all the symptoms I had. I also told him that I have tested negative for Covid more that 4 times including the morning of my consultation. Told him I developed tonsillitis symptoms 3days before the mild coughing and I still had an inflamed sore and redness throat 6 days later but no running nose and fever or headache. His medical advice was that I test for Covid 19, wash my hands, self isolate and drink water. He obviously did not hear anything is said about my symptoms, he simply took my consultation just to take my money and get it over with! Fortunately I used another app and got a better doctor who diagnosed and gave me proper treatment in a professional manner. And now they refuse to give my money back when I provided my PHN upon registration and they did not use it or tell me that apparently I needed a video consultation to be eligible for coverage. This is a scum! I will not rest until I have exhausted all possible avenues to get my money back. Legal if it comes to that. I hate when people you trust instead take advantage of you, especially when your sick and in need of help. It’s acceptable!



Is Maple Safe? 🤗🙏


Yes. Maple – Online Doctors 24/7 is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 623 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Maple Is 25.5/100.


Is Maple Legit? 💯


Yes. Maple – Online Doctors 24/7 is legit, but not 100% legit to us. This conclusion was arrived at by running over 623 Maple – Online Doctors 24/7 User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Maple Is 39.7/100..


Is Maple – Online Doctors 24/7 not working? 🚨


Maple – Online Doctors 24/7 works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Maple – Online Doctors 24/7? Post a Review




Features

- Connects users to licensed Canadian doctors and healthcare practitioners 24/7

- Offers medical consultations, diagnosis, and prescriptions for a variety of medical issues

- Users can choose to have their visit over text, audio, or video on a secure platform

- Visits may be covered by benefits plan

- Full medical consultations including diagnosis and prescriptions are available for residents of, or visitors to, all Canadian provinces

- Prescriptions and sick notes are sent digitally

- Prescriptions are automatically sent to a pharmacy or can be delivered for free

- Health data is always private and secure

- Only users and their doctors have access to their Maple consultations records

- Users can access specialist healthcare providers such as dermatologists, mental health experts, endocrinologists, sleep therapists, and naturopathic doctors

- Users can rate their experience and provide feedback to help improve services.

  Customer Service/Support
Developer:
Maple Corporation

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