- Connects users to licensed Canadian doctors and healthcare practitioners 24/7
- Offers medical consultations, diagnosis, and prescriptions for a variety of medical issues
- Users can choose to have their visit over text, audio, or video on a secure platform
- Visits may be covered by benefits plan
- Full medical consultations including diagnosis and prescriptions are available for residents of, or visitors to, all Canadian provinces
- Prescriptions and sick notes are sent digitally
- Prescriptions are automatically sent to a pharmacy or can be delivered for free
- Health data is always private and secure
- Only users and their doctors have access to their Maple consultations records
- Users can access specialist healthcare providers such as dermatologists, mental health experts, endocrinologists, sleep therapists, and naturopathic doctors
- Users can rate their experience and provide feedback to help improve services.