YourDoctors - Online Doctor Reviews

YourDoctors Reviews

Published by on 2025-02-15

🏷️ About: Your Doctors Online is a mobile app that provides 24/7 access to licensed medical doctors who can offer medical advice, diagnosis, prescription, medical notes, and more. The app is available to Canadian patients with a Canadian health card, and the doctors can he... Show more


       


Overall Customer Experience 😎


🤬 Negative experience
47.4%

🫥 Neutral
32.7%

😎 Positive experience
19.8%

~ from Justuseapp.com NLP analysis of 4,894 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Quick and efficient way to take care of medical anxieties

- Prices are not as steep as going to urgent care in the USA

- Chat with a real doctor in less than 20 minutes

- Dr. Syeda Sabita is wonderful

- Can save time and money by not having to set appointments to local hospitals

- Can pay a one-time small payment to talk with a doctor



Read 39 Customer Service Reviews 😠💢

4.5 out of 5
Typo-filled chats. Do NOT bother.

While these doctors are in fact real people (I'm 93% sure), they are not remotely the best people you want to go to with your problems. YourDoctors in general is just really sketchy. There are so many more legitimate online doctor services out there. Don't waste your time and money with this. For ... Show more

Doctor lied about follow up

I was originally planning on making this a 5-star review, unfortunately I am here forced to produce a 1-star review. I had used the free trial they offer to consult with a doctor when I had been sick for awhile and couldn’t get ahold of my primary physician for another couple days. I spoke with Dr.... Show more

Quack Medicine at its Finest

Do NOT use unless you’d like a rude doctor who doesn’t listen to what you have to say. If I had followed the “doctor’s” advice, I could be dead right now.

Downloaded YourDoctors as I had been having stomach issues for well over a week, to include pain near my belly button and lower abdomen.... Show more

Scam app. Positive reviews you see for this app were paid for by people who never used the app

YourDoctors is a scam. I used YourDoctors based on some fake reviews I read here in YourDoctors Store and online and the fact that I have used a real online doctor app before. Now, as for the SCAM? First…You’ll notice when you speak to a “doctor” that they literally just give you a copy and past... Show more

Maybe just not for me

I decided to give this a shot to seek treatment for PCOS. I read an article on their website about seeking treatment for this condition so thought for sure they’ll help. I downloaded YourDoctors (which worked great), started my free trial and started talking to a doctor. When I explained my issues... Show more

Unbelievable

I made an account on Oct 2 and they charged me $32 and I spoke to 2 doctors they were nice and quick. But after 2 days YourDoctors just wont speak to a doctor. It says I need to buy subscription, even though I already did. They charged me, & I loved there service but all of a sudden the next d... Show more

my experience with YourDoctors

I have a list of doctors that i think are great but i had this one doctor today he was terrible he was more so worried about his shift being over rather than trying to help me which is frustrating his name is DR. Fariah Hanif //// but the other doc he transferred me over to after his shift DR. Shur... Show more

Very Helpful

I spoke with Dr. Tracy and she was so helpful and patient with me because I type super slow and she type superfast which I really like she was able to put things in terms that I would understand and further elaborate on things when I needed a better explanation she was even so kind as to set up a f... Show more

A lifesaver!

I was a bit skeptical of getting YourDoctors at first, but it proved to be really helpful! The doctor was able to help me very quickly about which type of doctor would be best for me to visit. This saved me a lot of time from going to the wrong doctors, especially during this pandemic! I’m glad I ... Show more

Amazing!!

I downloaded YourDoctors and I must say I was very impressed with the level of concern and help that the doctor provided to me. She was great! She was very informative and gave me great effective feedback as it turns out. The instructions given definitely helped me out alot!! Thank you all so muc... Show more

Strangely, this is legit.

As another review states, I was skeptical about a health condition and googled my symptoms but I don’t like to base my decision making about my health on the internet. So I looked up “chat with a doctor” and came across this. IMMEDIATELY was linked with a doctor who was actually responsive in a hum... Show more

Helpful and convenient app

I just want to thank Dr. Fatima Dar on YourDoctors for helping me cure my UTI. I had been struggling for weeks in pain not knowing what was wrong and would have to wait over a month for an appointment at the doctors due to the pandemic. She just asked me a few questions and prescribed me some medi... Show more

Quick Response to Late Night Anxieties

YourDoctors was a very quick and efficient way to take care of my medical anxieties. I had a recent scare with a possible Tetanus infection. There was not a lot of answers I could find online for my specific case, so I went to look for a real chatroom, and happened on YourDoctors.

The pri... Show more

I recommend this app

This is a really legit app! I had a health issue in the middle of the night and didn’t want to make a trip to the hospital. After hours of searching online for answers and couldn’t seem to find what I was looking for I decided to see if there was an app to talk to doctors directly and cane across ... Show more

Better than expected

First off, let me mention that you can ask questions for FREE! I chose the free-trial and then cancelled the subscription in the Apple subscription settings so it would not auto-renew. It still lets you ask questions for 3 days after you cancel it.

I take Flovent HFA once per day and wanted ... Show more

Definitely eased my mind

I’ve had some concerns with my newborns dirty diapers since his pediatrician switched his formula about a month ago. I knew that he needed to adjust but something had been telling me that his formula was the cause. I wanted a professional opinion before switching back. And Dr. Fatima answered any a... Show more

Really flexible hours and great service!

I got up really in the morning to start working but was half asleep around 4:30am and dropped my computer onto my foot from a breakfast bar height by pulling on a cord and it fell just right, with the corner hitting my joint- It instantly swelled up to an egg++ size, and my husband wanted to go to ... Show more

Impressive.

I have horrible anxiety and OCD when it comes to medications and mixing them. It’s 3am, and of course I wake up worried. Even though my primary doctor verified I can mix the two, my OCD convinces my brain that the dr never said that. All pharmacies by me are closed due to it being 3am and no answer... Show more

Beautiful

Dr. Syeda Sabita is absolutely wonderful! I connected with her in the chat and she answered all of my questions and concerns within a very short amount of time! I felt really relieved to know that I didn’t have to set appointments to my local hospitals and probably waste my time and money because I... Show more

So helpful and helped calm my anxieties!!

I recently got whiplash (my first time having it) and I had so many questions about my symptoms and what was normal or not normal. I used YourDoctors and the doctor I talked to patiently and kindly answered all of my questions and even helped me set up another appointment to check in and make sure... Show more

Not real

For someone who has gone to medical school, you’d think these “doctors” would be able to at least use proper grammar and full sentences. Before I even started the chat I gave a full description and the first thing the doctor said to me, not even a greeting, was asking me to describe it more. When I... Show more

I have emailed the app support three times and called them!!

YourDoctors won’t allow me to cancel my membership or even select to change my membership status and I’ve emailed and called the support several times this week with no reply!! This feels like a scam, don’t purchase!! I will dispute any charges made with my credit card company if they don’t get ba... Show more

Terrible experience!

I’m sure many people have had amazing experiences on YourDoctors, but I just had the worst experience. My doctor had A LOT of attitude, awful grammar, and was just overall very rude. I’m suffering from pleurisy and was just asking questions about dealing with pain. I didn’t download YourDoctors t... Show more

Really awful service

So...I had once simple question for a doctor before I canceled my free trial so they wouldn’t charge me for a subscription. I asked my question and stayed with this doctor the entire time, but her English was horrible. English was obviously not her first language, but she even had random letters in... Show more

Quick Advice but with Issues

I’ve used YourDoctors a few times to get quick answers. For the most part, doctors connect very quickly and are always willing to help, although I have had issues with a lack of friendliness and also misinformation. For example, one of the doctors told me to get domperidone for my stomach bug to s... Show more

Love it but disappointed

I love YourDoctors so much I had favorite doctors on here I used it back in February when I had a sickness and it used to be for free and I could have get in touch with the most accurate professional doctors and now I just downloaded it in case if I needed to ask anything concerning my health and ... Show more

Quick, efficient help

It was late at night, not an emergency, so I didn’t want to call my doctor. I did a search for “medical Live Chat help” and YourDoctors came up.
Within seconds, I had a response, seconds after that, someone was there to answer my concerns.

This is the only experience I have had with them... Show more

Very Satisfied!!!!

Im very satisfied because i was constantly worrying about a medical issue and I wasn’t satisfied with any of the online searching i did so i looked up “ online chat with a doctor “ and im very surprised I didn’t have to pay. The service is fast and i got the exact answers i needed . I highly recom... Show more

This is actually real

I was up in the middle of the night worried about a possible medical issue developing. I was doing all kinds of online searches but wasn’t satisfied with what I was finding. I then searched for “online chat with doctor” and found YourDoctors. I was extremely skeptical and figured I would have to p... Show more

Completely Free and Completely helpful!

All of my questions were answered, I was given medication recommendations, and it was all quick and completely free. My doctor was patient and really listened..they really knew all that was going on with my issue. It al made sense, and I was comforted being told how and when it will heal. (: Get Y... Show more

Quick and reassuring

I had a health concern and had been to a local doctor two weeks ago about it. The condition seemed to be getting worse. Dr Emily James helped to thoroughly accessed the issue and provided great feedback and a plan moving forward. Helped take the guess work and worry out!

Amazing

Dr. Mary Jensen was very helpful and my situation I was worried and I just described to her medication and what I was suffering and she was immediately helpful and give the right information to which is a big relief but one thing that has to be fixed is the connection because it often glitches

For Dr. Hannah Kaltz!

She’s absolutely amazing. I’ve been to the hospital THREE times over my condition and have been given a run around on what’s going on. I literally told her my symptoms and she tells me something that makes more sense that what doctors who actually had physically seen me did. Thank you so much!

Middle of night baby worries

Thought I hurt my baby using rectal thermometer, although you do end up having to pay, it is worth being at ease and being able to have peace of mind in the middle of the night. Thank you for your help!

I'm amazed!! Best app I've encountered.

I honestly love YourDoctors, YourDoctors has really helped me with a lot of situations!! And the best thing is that even the free service gives you great and honest feedback!!! As if I was literally talking to my doctor. Love it ❤️. If I can rate it 100 stars I would .

Dave Kurmey
2023-07-02

WASTE OF TIME AND MONEY!...The online doctor wrote a prescription for meds that will not work. With over 50 years personal experience with a chronic sinus issue, and treatment by the head of ENT at a major hospital, I know this! I made this very clear in my written problem description....It's all mo... Show more

Gloria
2022-07-28

It is a big SCAM!!!!! do not use it! I was charge 49+19 USD and didn’t get any prescription!

Patricia
2022-05-06

Your doctors is a joke. I have used it twice and the first time they couldn’t fill my smoking cessation prescription. I stupidly tried them again six months later and they were all ready to fill my prescription but saw that I had the one rejected prior so they changed their mind. After I filled out ... Show more

Rosoca Andreea
2022-02-12

I purchased a day pass , And it doesn t work , the money it s gone , but i can t chat with a doctor , it says to pay again , And i can t get in contact with them !!



Is YourDoctors Safe? 🙏

Yes. YourDoctors - Online Doctor is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 4,894 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for YourDoctors Is 29.5/100.

Safety Analysis

84.1% of users say app is Safe 👍
84.1%

10.4% of users say app is Risky 🚨
10.4%

5.4% of users have Some Concerns ⚠️
5.4%


Is YourDoctors Legit? 💯

Yes. YourDoctors - Online Doctor is legit, but not 100% legit to us. This conclusion was arrived at by running over 4,894 YourDoctors - Online Doctor User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for YourDoctors Is 78.1/100..

🔏 Privacy & Data Safety

YourDoctors collected the following data from you:

  • Data Linked to You:
    • Location
    • Contact Info
  • Data Not Linked to You:
    • Diagnostics

Payments 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
YourDoctors Pro Membership 30 $29.99
YourDoctors Pro Membership 10 $19.99
YourDoctors Pro Membership 20 $24.99
YourDoctors Day Pass 20 $19.99
YourDoctors Pro Membership 25 $24.99
YourDoctors Day Pass 30 $29.99
YourDoctors Day Pass 5 $4.99
YourDoctors Starter 5 $4.99
YourDoctors Family 25 $24.99
YourDoctors Pro Yearly 100 $99.99


How was your experience with YourDoctors - Online Doctor? Post a Review




Features

- 24/7 access to licensed medical doctors

- Medical advice, diagnosis, prescription, medical notes, and more

- Available to Canadian patients with a Canadian health card

- Can help with a range of medical issues, including sexual health, pregnancy, cold or flu, skin issues, children's health, prescriptions, prescription renewals, birth control pills, and more

- All-women medical doctors

- Free trial available

- Monthly subscription available

- Automatic renewal of subscription unless turned off in iTunes account settings

- Privacy policy and terms of service available on the app.

  Contact Support
Developer:
HealthATech Solutions Inc.


Website: