MyAflac app not working? crashes or has problems?

MyAflac Status

Published by Aflac Inc. on 2023-11-17

Access your Aflac account 24/7 with MyAflac®. Register for MyAflac to access
information about your coverage, at your convenience.

I have a problem with MyAflac

Are you having issues? Select the issue you are having below and provide feedback to MyAflac.

User reports:
App has problems

User reports 3

problems reported in the last 24 hours

24 hour clock

Most reported problems

66.7%

Something else

66.7%

Connection

33.3%

Reported Issues: 2 Comments

By Elaine Stovall 1 year ago

App isn’t working just goes white

By Geren moegerle 1 year ago

Aflac continues to deny receiving my cancer claim (faxed and mailed). Same answer and attitude every call!!!

Common dislikes about MyAflac app

- Website needs work

- Claims took too long to process

- Chat line representative was unhelpful

- Wrong policy was given on chat line

- Payment was delayed after cancer diagnosis

Have a Problem with MyAflac? Report Issue

Common MyAflac Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyAflac app on iOS and Android devices. Solve all MyAflac app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyAflac iPhone Issues and Solutions

MyAflac iOS app crashes, not working, errors
MyAflac iOS app network issues
MyAflac on iOS has black/white screen

MyAflac Android App Issues and Solutions

MyAflac has errors/crashing/not working
MyAflac server network connectivity issues
MyAflac has black screen

MyAflac iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyAflac app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyAflac app crashes or not working on Iphone (iOS):

Close and restart the MyAflac app on iPhone
Update MyAflac app to the Latest Version for iOS
Uninstall and reinstall MyAflac iPhone app
Update your iPhone to the latest iOS version

Fix MyAflac on iPhone unable to connect to server/internet connection issues::

To resolve MyAflac network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyAflac black/white screen (blank screen) on iPhone:

Follow the MyAflac iOS app troubleshooting guide Here →

MyAflac Android App Issues and Solutions

Fix MyAflac not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyAflac app issues:

Force Stop the MyAflac App
1. On android, goto "Settings" » click MyAflac app. » click "Force Stop".

Update MyAflac to the latest version on PlayStore

Clear MyAflac App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyAflac app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyAflac.

Fix MyAflac unable to contact server/ MyAflac internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyAflac » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyAflac » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyAflac on android.

Solve MyAflac black/white screens issue on Android:

Follow the MyAflac android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Aflac Inc., developers of MyAflac.

100% Contact Match

Developer: Aflac US

E-Mail: [email protected]

Website: Visit MyAflac Website

About this app