Are you having issues? Select the issue you are having below and provide feedback to MetLife US App.
- Safari is a problem
- App is not working most of the time
- Unable to file a claim successfully online
- Website and app need a lot of work
- Sign in and the app says it cannot find account
I am in the Philippines. My IPhone 11, w/ IMEI 35687411 259499 7, which was sent over from the USA, had ghost touch problem. Thinking IOS update would help, I updated it and after updating, my Iphone11 won't proceed to the main homepage but is requesting to log-in on a Metlife account which I do not have. The ghost touch problem got really worse and I can't type on it at all. Tried sending it over to the local Apple store but they say this series is not serviceable here. Can you help me? I just want to use it even get in the homepage. Again I do not have a Metlife account.
Just registered with a new account today. I wanted to have the mobile app to keep track of my account. However, after logging in, I get the following message: "Sorry, there was a problem loading your profile."
Complete guide to troubleshoot MetLife US App app on iOS and Android devices. Solve all MetLife US App app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MetLife, developers of MetLife US App.
We focused on your feedback, making it easy and secure to register and access your information. The new MetLife Mobile App makes it simple and more efficient for you to manage your benefits. We also improved the customer experience with an overall design enhancement. For additional product information and other details, please visit MetLife.