MetLife US App app not working? crashes or has problems?

MetLife US App Status


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⚠️ Most reported problems ⚠️

Not working
40.0%

Something else
40.0%

Connection
20.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of MetLife US App Problems 😠👌🔥

- Safari is a problem

- App is not working most of the time

- Unable to file a claim successfully online

- Website and app need a lot of work

- Sign in and the app says it cannot find account

  2 Reported Issues: 😵🆘🛟🚨📢

Gregorio Varela
2022-08-15

I am in the Philippines. My IPhone 11, w/ IMEI 35687411 259499 7, which was sent over from the USA, had ghost touch problem. Thinking IOS update would help, I updated it and after updating, my Iphone11 won't proceed to the main homepage but is requesting to log-in on a Metlife account which I do not have. The ghost touch problem got really worse and I can't type on it at all. Tried sending it over to the local Apple store but they say this series is not serviceable here. Can you help me? I just want to use it even get in the homepage. Again I do not have a Metlife account.

Jennifer Grover
2022-08-11

Just registered with a new account today. I wanted to have the mobile app to keep track of my account. However, after logging in, I get the following message: "Sorry, there was a problem loading your profile."

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About this app

We focused on your feedback, making it easy and secure to register and access your information.  The new MetLife Mobile App makes it simple and more efficient for you to manage your benefits.  We also improved the customer experience with an overall design enhancement.  For additional product information and other details, please visit MetLife.