Contact GoodRx Care

Contact GoodRx Care Support


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About: Waiting rooms suck. Enjoy quick, affordable and efficient healthcare right in your pocket.

Headquarters: San Francisco, California, United States.



GoodRx Care Customer Service 👿🤬😡😠💢😤

GoodRx Care Contact Information

Listed below are our top recommendations on how to get in contact with GoodRx Care. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact GoodRx Care. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sappira Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit GoodRx Website

Privacy Policy: https://www.goodrx.com/about/privacy-policy

Developer: GoodRx


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Read 11 Customer Service Reviews 😭😔💔

5.0 out of 5
Ellis B. Long
2022-05-07

I am looking for Trospium Chloride ER 60 mg, 90 capsules. Your system brings up the price for 90 capsules ($149.17), which is the number I need, but when I ask it to print, the system changes the number to 30 and the price for 30 before I can get it to print. Can you fix this??? I am taking a printout from a few days ago, 4/29/22, showing 90 capsules for $149.17, to the CVS pharmacy (334-289-3657) in Demopolis, AL, today. Will they fill the RX for 90 even though the coupon is dated 4/29/22?

STEVEN CAUDILL
2022-05-05

MY KROGERS STORE WHEN I PICKED UP MY PRESCRIPTION, THEY SAID THEY WILL NOT ACCEPT GOODRX AFTER MAY 2022 . IS THIS TRUE AND WHY ? MY STORE 1428 MARION=WALDO RD. MARION OHIO 43302 THANK YOU

Steven W Schlitzer
2022-03-31

I want to cancel my Good RX Account and do not want to be charged any more. My scripts are not cheaper with good rx as was the whole reason I allowed my wife to get it for me. Steven Schlitzer. Can you please provide me with a phone number I can call to cancel this Good RX as I actually did not order it myself.

Henrika Hill
2021-11-16

Good Morning. I have recently requested an urgent need of a prescription to be refilled, and received a response from a doctor stating that they are not able to write prescriptions for the requested medications. I would therefore like to request a refund, if possible. Thanks in advance. Below is my virtual doctor's visit number. Visit Number: #V-U3IBTCX06S

KEISHA HOUSTON
2021-10-16

I was never able to see a Dr. A Dr never came on the line after holding for damn near 2 hours. I want my 19.00 refunded. I canceled this subscription the same day, but I am being charged for DR visit I never received. This is a scam!

Amanda Thome
2021-08-21

My husband's card was charged $5.99 each month from the time I put my information in. When it was supposed to have been "Free" for the first time. After, reading on the others comments and checking all of our Bank Statement's we realized we were being charged for it every month. After learning that, we called the Dispute Center asking for a refund for the 3 months we were charged. We then, was told within 5-7 days we would be refunded and it's been almost 3 weeks and no "Refund"!!!

Patrick
2021-08-18

Please cancel service

Shelia Hahn
2021-06-01

Need to cancel good rx account. It was supposed to be a one time fee not reccurring.I did not sign up for a account

Stephanie
2021-02-24

On a Saturday, I was in the middle of signing up and given them my card information. Before I could get into contact with a doctor I got busy and didn't have time to do a call. It was 3pm before I got back online. I made the decision to not continue. Today I found a $39 charge to my bank account. Why do I pay $39 for not doing anything??? It's stupid. I was not provided anything at all. I recommend to anyone that is hesitant like I was to not sign up otherwise you'll be charged for nothing too.

Roxana Abid
2021-02-11

just got charged twice for a visit that no provider ever joined the call on after waiting 25 mins. Its now charged twice total 80$ on my card and I have no solution to my medical issue.

Mazin M Casey
2021-01-02

Cancel my order immediately and refund the payment to my credit card on file, too much hassle going back and fourth kept being asked to take photos you make it sound like I was looking to refill narcotic drugs, they are for normal medical issues .


Have a Problem with GoodRx Care? Report Issue




Why should I report an Issue with GoodRx Care?

  1. Pulling issues faced by users like you is a good way to draw attention of GoodRx Care to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a GoodRx Care customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GoodRx Care.


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