Keeping fit and active is a great way to de-stress, stay positive and keep
motivated during times of uncertainty. The Echelon Fit App provides studio
experience in your home with live, on-demand and scenic classes.
Are you having issues? Select the issue you are having below and provide feedback to Echelon Fit.
By Christin Zitzow 10 months ago
App will not login rebooted phone deleted app redownloaded changed password nothing is working
By Massoud Khey 11 months ago
My Echelon workout fitness report is stuck and remains the same. I have tried to reboot and can't get the report to update each workout. Please advise how I can fix this problem. Thank you, Massoud Khey 5/09/2023
By Trevor Walton 1 year ago
Recently purchased a used Echelon bike (Serial Number ECHEX-3-120400) The previous owner transferred my details and showed me as the current owner. I have access to the app which is correctly working, however when I try to log into my account the password is not being recognised. Can you confirm that I am shown the current owner and do I need to reset reset the password to log in Thank you in advance Trev
By Jason Bodmer 1 year ago
Cannot log into the app on any device
By Rick Hawkins 1 year ago
Like other stated. I can log into the app but I can only see scenic rides. No I’m demand or live classes.0
By Cheryl Streicher 1 year ago
I am able to log on to the app but cannot access any On Demand rides. Only “scenic rides” shows up. Bummer!
By Susie 1 year ago
My workout starts over around minute 7. I’ve restarted app and device. It keeps crashing.
By Heidi Johnson 1 year ago
We can’t get on demand classes to come up on the app. Restarted everything and nothing works
By Laura J Farndale 1 year ago
App STILL not working. After a couple of weeks of cadence not reading in the app, the bike will now not connect to the app at all...what the hell is going on with this app??? I've tried everything but the app is just no responsive. Haven't been able to use the bike now for weeks
By Clement galbraith 1 year ago
CANNOT get connected.Connection failed.I have contacted you people numerous times.No response.Looking at the complaints online it appears you have a major problem with the app.What is being done about it?
By Ryan Johnson 1 year ago
App crashing on iPhone
By Regan Olsson 2 years ago
I was excited to connect Apple Health and Echelon app but the heart rate disconnects almost every workout midway through or the echelon app on my watch ends workouts early. Very frustrating.
- App froze multiple times
- Design flaw makes bike unusable for short people
- Difficult to cancel subscription
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Complete guide to troubleshoot Echelon Fit app on iOS and Android devices. Solve all Echelon Fit app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Viatek Consumer Products Group, Inc., developers of Echelon Fit.
100% Contact Match
Developer: Viatek Consumer Products Group, Inc.
E-Mail: [email protected]
Website: Visit Echelon Fit Website
60.61% Contact Match
Developer: Mywellness srl
E-Mail: [email protected]
Website: Visit Mywellness srl Website
Choose to pedal, row, run or FitPass to beat your own personal best or track your performance against the greater Echelon community by viewing the global leaderboard updates for live, on-demand, scenic and FitPass classes. STRIDE TREADMILL - Patented Auto Folding Stride Treadmill lets you run with upbeat instructors live, on-demand and scenic classes. The Echelon Fit App provides studio experience in your home with live, on-demand and scenic classes. On the Echelon Riders Facebook community, thousands of global riders share their stories, inspire each other towards their fitness goals and support each other with tips, tricks and positivity during this challenging time. LIVE CLASSES - Get a fantastic LIVE workout with your peers in our community to get a diverse stream of popular workout classes. Enjoy daily live and on-demand studio instruction from world-class instructors, plus on-demand scenic rides from some of the best waterways in the world. ON-DEMAND CLASSES - Take engaging high octane classes any time to fit your schedule. SCENIC RIDES - Ride through the countryside, city scene or next to a beautiful ocean, get a great workout while you escape to another destination. BLUETOOTH HEADPHONE & SPEAKER INTEGRATION - Connect bluetooth headsets, Apple Air Pods and wireless bluetooth speakers for an immersive experience. APPROACHABLE FITNESS FOR ALL: We have classes for any skill level including beginner classes. APPLE HEALTH INTEGRATION - Connect Apple Health to your account and sync your workout data. Race against friends and family members to see who can complete these challenges the fastest and earn a badge every-time you complete a new challenge. Who’s in? On-Demand classes updated every day. ECHELON UNITED: One plan for all products - up to four family members per account. ECHELON CHALLENGES - Looking to level up your fitness game? ELITE INSTRUCTORS - Train with elite instructors from multiple studios teaching multiple modalities at different training levels.