NetBenefits app not working? crashes or has problems?

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3 User reports:
App has problems
 User reports 3

⚠️ Most reported problems ⚠️
Something else
40.0%

Crashes
20.0%

Login
20.0%

Not working
20.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of NetBenefits Problems 🔥

- Mobile check deposit feature needs improvement

- No option to save beneficiary data without consent form

- Curve on main page doesn't show values for time points

- No clear indication of where to get consent form for selecting beneficiaries

- App may have issues with certain devices or operating systems

📋 2 Reported Issues:

H
Howard Kaufman 2023-07-25

I get the same “Temporarily Unavailable’ Due to technical difficulties your information is not available. Please try again later.’” Followed by a “Close” I have tried my face ID and name/password … I get the same Temporarily Unavailable message. However, I can enter my accounts through the Fidelity web site and my browser. I have been using NetBenfits for years. Is there a fix for this? I’ve made sure the app is updated and I have rebooted my phone. Again the Fidelity web site works but not the NetBenfits app. I need HELP

P
Paul Randolph 2023-03-09

For the last week or so I get the same “Temporarily Unavailable’ Due to technical difficulties your information is not available. Please try again later.’” Followed by a “Close” I have tried my finger print password and name/password … I get the same Temporarily Unavailable message. However, I can enter my accounts through the Fidelity app and my browser. I have been using NetBenfits for years. Is there a fix for this? I’ve made sure the app is updated and I have rebooted my phone. Again the Fidelity app works but not the NetBenfits app. I need HELP

Showing 1-2 of 2 reported issues:

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Common NetBenefits Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. NetBenefits iPhone Issues and Solutions

  2. NetBenefits Android App Issues and Solutions


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