NetBenefits app not working? crashes or has problems?

NetBenefits Status


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⚠️ Most reported problems ⚠️

Crashes
25.0%

Login
25.0%

Not working
25.0%

Something else
25.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of NetBenefits Problems 😠👌🔥

- Mobile check deposit feature needs improvement

- No option to save beneficiary data without consent form

- Curve on main page doesn't show values for time points

- No clear indication of where to get consent form for selecting beneficiaries

- App may have issues with certain devices or operating systems

  2 Reported Issues: 😵🆘🛟🚨📢

Howard Kaufman
2023-07-25

I get the same “Temporarily Unavailable’ Due to technical difficulties your information is not available. Please try again later.’” Followed by a “Close” I have tried my face ID and name/password … I get the same Temporarily Unavailable message. However, I can enter my accounts through the Fidelity web site and my browser. I have been using NetBenfits for years. Is there a fix for this? I’ve made sure the app is updated and I have rebooted my phone. Again the Fidelity web site works but not the NetBenfits app. I need HELP

Paul Randolph
2023-03-09

For the last week or so I get the same “Temporarily Unavailable’ Due to technical difficulties your information is not available. Please try again later.’” Followed by a “Close” I have tried my finger print password and name/password … I get the same Temporarily Unavailable message. However, I can enter my accounts through the Fidelity app and my browser. I have been using NetBenfits for years. Is there a fix for this? I’ve made sure the app is updated and I have rebooted my phone. Again the Fidelity app works but not the NetBenfits app. I need HELP

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Common NetBenefits Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fidelity Investments, developers of NetBenefits.


Verified email ✔✔

E-Mail: workplace.email@fidelity.com

Website: 🌍 Visit NetBenefits Website

Privacy Policy: https://nb.fidelity.com/public/nb/default/resourceslibrary/articles/privacypolicy

Developer: Fidelity Investments




About this app

Conveniently manage your workplace benefits from Fidelity—from sending us documents to accessing your retirement savings, stock options, health insurance, HSA and more.  Check out our companion Fidelity Investments app to explore more ways to save, invest and trade. this app and the this app design logo are registered service marks of FMR LLC.  The this app® smartphone app is available to individuals who have one or more workplace benefits provided by Fidelity Investments.  Looking for help with accounts beyond your workplace savings and benefits?  We use a combination of advanced measures such as customer verification and biometrics to help ensure every visit is safe.  We take your account security seriously and are always researching new ways to protect you.  We want to hear from you. Love our app? Let us know. Can’t find something?  Tell us what you’re looking for.  The images below are for illustrative purposes only.