eFamilyCloud app not working? crashes or has problems?

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problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
190.0%

Crashes
80.0%

Not working
20.0%


Reported Issues: 19 Comments

By Andrew Gazdowicz   2 months ago


the eFamilyCloud app no longer starts on my new phone. I transferred all my apps to my new phone (Samsung Galaxy s24 Ultra) and when I try and open the eFamilyCloud app on the phone, it opens for a second and then closes. I have tried to clear the cache as instructed, but it does not solve the issue

By Carl Jackson   5 months ago


I need a new app. The other one was made for an older version of android.

By Glenn forth   5 months ago


Devices stopped working thru Alexa

By Brian Quinn   5 months ago


As other eFamilyCloud device owners are expressing, the Alexa skill stopped communicating with my devices a few days ago and the wouldn’t re-enable when I tried to reset and now don’t even see the eFAmilyCloud skill as an option to use. Question: Is the EFamilyCloud skill being rebuilt and will it be available again for use in the Alexa app?

By Peter Clemens   5 months ago


The eFamily app account authorization to Alexa no longer works. What can I do? I ask for help instructions!

By paul hoskins   5 months ago


all of my plugs are now unresponsive with alexa please advise on how to fix

By James Pearson   5 months ago


Efamily cloud not working with Alexa. . . Nee dot know will they fix it or do I change to another APP which has no problems. . . would rather not change as it involves a lot of time and effort however patience is running thin with not hearing back on who is fixing and perspective time line to complete.

By G.Peters   5 months ago


Efamilycloud not Lining with alexa.

By Martin   5 months ago


Ecloudfamily server is unresponsive; all devices connected to Alexa no longer work. All devices still fine using e loud app. Please give an update on a fix

By Gary Lawson   6 months ago


Sockets stopped working with Alexa ,

By Adrian Harris   6 months ago


I can longer links my sockets to Alexa…

By Jimmy   6 months ago


app has stopped communicating with alexa.. tried reinstall of smart plugs, didn't work. tried to repair to alexa, didn't work. I'm out of ideas now

By Chistopher Uren   6 months ago


I can no longer link to alexa

By Heinz-Dieter   1 year ago


So far I have used an Android smartphone. The eFamilyCloud app thus worked perfectly in connection with a YAGALA smart socket. Now I have buy a new iPhone 14Plus and now I can no longer download the Efamilycloud-App, it’s saying not available in the App Store. What can i do?

By Robin Cole   1 year ago


After last IOS upgrade {though it could be a coincidence} EFamily Cloud app not working…and app store says no longer available?? Help as it runs the whole house!!

By Amanda Raccuglia   1 year ago


My network was upgraded and now the app in Apple Store is no longer available and I have no way of controlling the lightbulbs in my house. Is there a new app or an alternative?

By Jeff Horton   1 year ago


I can not find the efamilycloud app to download, I deleted it as it was not working now I can not find it anywhere to download, when I have it says not for your country cheers jeff

By Keith Wressell   1 year ago


I’ve upgraded my iPhone from 8 to 12. Now eFamilyCloud doesn’t work. I can’t reinstall from iTunes Store as it is no longer available. What is the best alternative App?

By Shelley   1 year ago


I have upgraded my iPhone and now I can no longer download the Efamilycloud. App it’s saying not available in the App Store


Common dislikes about eFamilyCloud app

- Doesn't sync up with daylight time changes

- App doesn't provide a feature to adjust for that

- New version with temperature, wind, and humidity is too slow opening

- Have to remove existing schedule and add it again for the socket to work properly with the schedules



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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LINGAN Intelligent Technology Co., Ltd., developers of eFamilyCloud.


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Developer: anpei

E-Mail: [email protected]

Website: Visit eFamilyCloud Website

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Developer: anpei

E-Mail: [email protected]

Website: Visit anpei Website



About this app

this app is a App can enter your home, lets you visualized manage and control all your connected devices from your iPhone, iPad: give a name, turn ON/OFF, set timer, select the actions you want to execute. 



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