Contact eFamilyCloud Support
Company Name: LINGAN Intelligent Technology Co., Ltd.
About: .
eFamilyCloud Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: service@lingansmart.com
Website: 🌍 Visit eFamilyCloud Website
Privacy Policy: https://images.tuyacn.com/smart/app/package/ay1498203399759ASLsi/privacyUrl_1568687335857.html
Developer: anpei
13 Most reported problems 😔💔
App is not responding
Carnt install app on my new Samsung s23 I use this app to control at least 25 units can you help
Amazon Alexa will not support my EFamilyCloud sockets! Could you please advise? Thanks in advance
Can't link with Alexa anymore. Please advise.
Efamily app link to alexa not working. Please help.
i have damaged the unit that controls the light and links up to my iPhone and would like to purchase a new one.
I have always logged into the app using my email today it has asked for my account number and I have no idea where to find it.
Just got a new iPhone updated to iOS 16.4.1 and when I try and download efamilycloud it says that app is no longer available/ unable to install. Can you fix this bug please
Hello this appli is not anymore running with new Apple ios 16.3.1. Do you schedule to make an update quickly Thanks in advance
I have a smart plug swa9 .Its worked perfectly since I bought it but today it will not switch off. I have followed all instructions and it connects everytime but will not switch off the power. Please Advise Thanks Terry
New version way too slow
by BGOVT33
This app is a useful and reliable companion to my smart plugs, but the new version with temperature, wind, and humidity is way too slow opening ... why do I need that info in this kind of app anyway (with plenty of weather apps)? Much preferred the earlier version, that was fast and had just the needed functionality.
Timers do not work properly
by Kusol-pl
Once in a while I have to remove the existing schedule and add it again for the socket to work properly with the schedules. This is quite annoying and takes around 5-10 mins depending on the schedule complexity. I hope it will get fixed in next firmware update.
Awesome but ...
by Buwalaad
It’s really nice app and every thing look good but I wish if its connect to Siri so no need every time to open phone then app then turn the light on or off .... if it’s support Siri and the light off at night and my mobile in my room ... it will be much easier to ask Siri to open the light so I can reach my phone
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