Contact eFamilyCloud

Contact eFamilyCloud Support


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eFamilyCloud Customer Service πŸ‘ΏπŸ€¬πŸ˜‘πŸ˜ πŸ’’πŸ˜€

eFamilyCloud Contact Information

Listed below are our top recommendations on how to get in contact with eFamilyCloud. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact eFamilyCloud. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit eFamilyCloud Website

Privacy Policy: https://images.tuyacn.com/smart/app/package/ay1498203399759ASLsi/privacyUrl_1568687335857.html

Developer: anpei







Read 13 Customer Service Reviews πŸ˜­πŸ˜”πŸ’”

4.7 out of 5
John Bonfiglio
2024-03-17

App is not responding

Craig
2024-01-02

Carnt install app on my new Samsung s23 I use this app to control at least 25 units can you help

James Locke
2023-12-07

Amazon Alexa will not support my EFamilyCloud sockets! Could you please advise? Thanks in advance

Konstantinos Tsarouchas
2023-11-04

Can't link with Alexa anymore. Please advise.

G.Peters
2023-10-24

Efamily app link to alexa not working. Please help.

David Soo
2023-09-16

i have damaged the unit that controls the light and links up to my iPhone and would like to purchase a new one.

Elizabeth Conner
2023-08-30

I have always logged into the app using my email today it has asked for my account number and I have no idea where to find it.

Ivan
2023-04-23

Just got a new iPhone updated to iOS 16.4.1 and when I try and download efamilycloud it says that app is no longer available/ unable to install. Can you fix this bug please

Pierre R Copine
2023-02-15

Hello this appli is not anymore running with new Apple ios 16.3.1. Do you schedule to make an update quickly Thanks in advance

TERRY BENNION
2022-02-03

I have a smart plug swa9 .Its worked perfectly since I bought it but today it will not switch off. I have followed all instructions and it connects everytime but will not switch off the power. Please Advise Thanks Terry

New version way too slow

2022-04-28

by BGOVT33

This app is a useful and reliable companion to my smart plugs, but the new version with temperature, wind, and humidity is way too slow opening ... why do I need that info in this kind of app anyway (with plenty of weather apps)? Much preferred the earlier version, that was fast and had just the needed functionality.

Timers do not work properly

2022-05-05

by Kusol-pl

Once in a while I have to remove the existing schedule and add it again for the socket to work properly with the schedules. This is quite annoying and takes around 5-10 mins depending on the schedule complexity. I hope it will get fixed in next firmware update.

Awesome but ...

2022-05-12

by Buwalaad

It’s really nice app and every thing look good but I wish if its connect to Siri so no need every time to open phone then app then turn the light on or off .... if it’s support Siri and the light off at night and my mobile in my room ... it will be much easier to ask Siri to open the light so I can reach my phone


Have a Problem with eFamilyCloud? Report Issue




Why should I report an Issue with eFamilyCloud?

  1. Pulling issues faced by users like you is a good way to draw attention of eFamilyCloud to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a eFamilyCloud customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using eFamilyCloud.


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