Slack app not working? crashes or has problems?

Slack Status

Published by Slack Technologies, Inc. on 2024-01-22

Slack for EMM is for Slack customers with Enterprise Mobility Management (EMM)
enabled. If you’re unsure whether this applies to your organization, we
recommend using the regular Slack app.

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Common dislikes about Slack app

Cons

- Consistency gap across platforms

- Link doesn't work and it will not confirm my email link

- App keeps crashing with error message

Have a Problem with Slack for EMM? Report Issue

Common Slack Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Slack app on iOS and Android devices. Solve all Slack app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Slack iPhone Issues and Solutions

Slack iOS app crashes, not working, errors
Slack iOS app network issues
Slack on iOS has black/white screen

Slack Android App Issues and Solutions

Slack has errors/crashing/not working
Slack server network connectivity issues
Slack has black screen

Slack iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Slack app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Slack app crashes or not working on Iphone (iOS):

Close and restart the Slack app on iPhone
Update Slack app to the Latest Version for iOS
Uninstall and reinstall Slack iPhone app
Update your iPhone to the latest iOS version

Fix Slack on iPhone unable to connect to server/internet connection issues::

To resolve Slack network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Slack black/white screen (blank screen) on iPhone:

Follow the Slack iOS app troubleshooting guide Here →

Slack Android App Issues and Solutions

Fix Slack not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Slack app issues:

Force Stop the Slack App
1. On android, goto "Settings" » click Slack app. » click "Force Stop".

Update Slack to the latest version on PlayStore

Clear Slack App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Slack app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Slack.

Fix Slack unable to contact server/ Slack internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Slack » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Slack » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Slack on android.

Solve Slack black/white screens issue on Android:

Follow the Slack android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Slack Technologies, Inc., developers of Slack.

100% Contact Match

Developer: Slack Technologies Inc.

E-Mail: [email protected]

Website: Visit Slack Website

About this app

If you’re unsure whether this applies to your organization, we recommend using the regular this app app. this app for EMM is for this app customers with Enterprise Mobility Management (EMM) enabled.