FAX app not working? crashes or has problems?

FAX Status

Last Updated on 2024-02-13 by ScannerApp

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Summary of FAX Problems 😠👌🔥

- Recent changes require purchasing a minimum of one week of unlimited faxes, which can be more expensive

- Inconsistent fax numbers

- Reports of being charged for yearly subscriptions twice in a one month period

- Reports of losing fax numbers and unreliable service

- Expensive pricing for unreliable service

Have a Problem with FAX for iPhone: Send & Receive? Report Issue

Common FAX Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot FAX app on iOS and Android devices. Solve all FAX app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

FAX iPhone Issues and Solutions

FAX iOS app crashes, not working, errors
FAX iOS app network issues
FAX on iOS has black/white screen

FAX Android App Issues and Solutions

FAX has errors/crashing/not working
FAX server network connectivity issues
FAX has black screen

FAX iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever FAX app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix FAX app crashes or not working on Iphone (iOS):

Close and restart the FAX app on iPhone
Update FAX app to the Latest Version for iOS
Uninstall and reinstall FAX iPhone app
Update your iPhone to the latest iOS version

Fix FAX on iPhone unable to connect to server/internet connection issues::

To resolve FAX network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix FAX black/white screen (blank screen) on iPhone:

Follow the FAX iOS app troubleshooting guide Here →

FAX Android App Issues and Solutions

Fix FAX not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent FAX app issues:

Force Stop the FAX App
1. On android, goto "Settings" » click FAX app. » click "Force Stop".

Update FAX to the latest version on PlayStore

Clear FAX App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "FAX app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch FAX.

Fix FAX unable to contact server/ FAX internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click FAX » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got FAX » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch FAX on android.

Solve FAX black/white screens issue on Android:

Follow the FAX android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ScannerApp, developers of FAX.

About this app

You can even turn cloud-based documents into faxes via Dropbox, Google Drive and more. this app from iPhone comes bundled with powerful image-enhancement features that let you resize, enhance and improve the quality of your faxes. · Scan any kind of documents, receipts, contracts etc. this app from iPhone lets you take pictures of any kind of document, whether it’s for business expenses or on-the-go legal contracts. No more worries about sending poorly scanned or messy documents. this app from iPhone lets you combine multiple documents into one, and you get to preview everything before you send it! So if you need to send faxes regularly, forget about the trouble of locating this app machines and painstakingly scanning your documents. You can send faxes to a record number of countries around the world - perfect for international business! With this app from iPhone, you will be notified when your documents are sent and you get a clear update when they are delivered. No more lost documents. If you already use our ScannerApp, you can integrate both apps to send your faxes easily and conveniently in seconds. No more struggling to find a free landline or to manually type in the right number anymore. You can scan and send a this app in seconds! Simply type in the number of the recipient, or use your address book contacts for an even faster process. Do it in on the go and in a couple of taps right from your phone or tablet with this app from iPhone. It includes noise removal, shadow-reduction, and even automatic angle correction. Scan them directly in-app or use your Camera Roll. You can make sure the recipients will be able to read them as clearly as possible.