Basecamp 2 app not working? crashes or has problems?

Basecamp 2 Status

Last Updated on 2023-10-04 by Basecamp, LLC

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Summary of Basecamp 2 Problems 😠👌🔥

- MP3 player could be improved for better track edit notes inside Basecamp

- API key is difficult to find

Have a Problem with Basecamp 2 for iPhone? Report Issue

Common Basecamp 2 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Basecamp 2 app on iOS and Android devices. Solve all Basecamp 2 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Basecamp 2 iPhone Issues and Solutions

Basecamp 2 iOS app crashes, not working, errors
Basecamp 2 iOS app network issues
Basecamp 2 on iOS has black/white screen

Basecamp 2 Android App Issues and Solutions

Basecamp 2 has errors/crashing/not working
Basecamp 2 server network connectivity issues
Basecamp 2 has black screen

Basecamp 2 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Basecamp 2 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Basecamp 2 app crashes or not working on Iphone (iOS):

Close and restart the Basecamp 2 app on iPhone
Update Basecamp 2 app to the Latest Version for iOS
Uninstall and reinstall Basecamp 2 iPhone app
Update your iPhone to the latest iOS version

Fix Basecamp 2 on iPhone unable to connect to server/internet connection issues::

To resolve Basecamp 2 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Basecamp 2 black/white screen (blank screen) on iPhone:

Follow the Basecamp 2 iOS app troubleshooting guide Here →

Basecamp 2 Android App Issues and Solutions

Fix Basecamp 2 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Basecamp 2 app issues:

Force Stop the Basecamp 2 App
1. On android, goto "Settings" » click Basecamp 2 app. » click "Force Stop".

Update Basecamp 2 to the latest version on PlayStore

Clear Basecamp 2 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Basecamp 2 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Basecamp 2.

Fix Basecamp 2 unable to contact server/ Basecamp 2 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Basecamp 2 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Basecamp 2 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Basecamp 2 on android.

Solve Basecamp 2 black/white screens issue on Android:

Follow the Basecamp 2 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Basecamp, LLC, developers of Basecamp 2.

About this app

Basecamp2 works with Basecamp 2 (released March 2012) and Basecamp Classic (released February 2004) accounts. Basecamp 3, the newest major release (October 2015) has a brand new app, tap "View More by This Developer" to get it.