ETS app not working? crashes or has problems?

ETS Status

Published by Electronic Tenant® Solutions on 2023-11-14

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Common dislikes about ETS app

- The app freezes when switching to another app and back or after going to the home screen on iPad.

- The app is a perfect duplicate of their mobile web page, which has been passed off as their "app" for two years.

- It's nearly useless as it can't charge an item to the work order.

Have a Problem with ETS Mobile Task Manager? Report Issue

Common ETS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ETS app on iOS and Android devices. Solve all ETS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ETS iPhone Issues and Solutions

ETS iOS app crashes, not working, errors
ETS iOS app network issues
ETS on iOS has black/white screen

ETS Android App Issues and Solutions

ETS has errors/crashing/not working
ETS server network connectivity issues
ETS has black screen

ETS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ETS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ETS app crashes or not working on Iphone (iOS):

Close and restart the ETS app on iPhone
Update ETS app to the Latest Version for iOS
Uninstall and reinstall ETS iPhone app
Update your iPhone to the latest iOS version

Fix ETS on iPhone unable to connect to server/internet connection issues::

To resolve ETS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ETS black/white screen (blank screen) on iPhone:

Follow the ETS iOS app troubleshooting guide Here →

ETS Android App Issues and Solutions

Fix ETS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ETS app issues:

Force Stop the ETS App
1. On android, goto "Settings" » click ETS app. » click "Force Stop".

Update ETS to the latest version on PlayStore

Clear ETS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ETS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ETS.

Fix ETS unable to contact server/ ETS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ETS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ETS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ETS on android.

Solve ETS black/white screens issue on Android:

Follow the ETS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Electronic Tenant® Solutions, developers of ETS.

100% Contact Match

Developer: Electronic Tenant Solutions

E-Mail: [email protected]

Website: Visit ETS Website

About this app

Mobile Task Manager (MTM) is a highly customizable app that allows engineers and property team members to manage service request /work order and preventative maintenance tasks on the fly.