ETS Reviews

It freezes when I switch to another app and back or after going to the home screen on iPad

I've been working with this app under someone else's will for two years now. It's less than desirable.
The two 5 star reviews must be people who work for this app or are married to people who do. ETS is a perfect duplicate of their mobile web page of which they have been passing off as their "app" for the two years I've been here. It's nearly useless. If you have to charge an item to the work order, it can't be done on here. If you want to get notified of work or alerts on here, guess what, you're still stuck getting an email. No notifications at all on ETS. It's an app that is meant for tenant work. You have just added steps between a tenant finding a water leak an me getting alerted to it.
I don't want to be that guy on here pointing out how bad this app is. But they have given no choice. Every time we ask if something can be done in any way other than what they already have in place, we get told there is either a work around or no work around. Meaning they won't make alterations to better their product. They only look for alternatives to what you really need. Then the questions get ignored. Work around seems to be the training they all have. I've never gotten any other answer when asked if something can be done differently.

We had Angus anywhere for a long time. Then our nation wide property company wanted to go universal on all their properties. One work order system was chosen and had come with a lot of promises. But we had major issues from day one. At the very least those guys tried to fix the issues and made some major steps doing so. But ultimately they were deemed to be unreliable and unable to meet our needs. So we the company went to this app. Again we were promised all this great stuff and bells and whistles......I wish we could go back to the crap company we had before this app. They at least worked with us to better the system. And as much complaining as I heard from my co-workers about Angus, they all praise the Angus system compared to this pile of "look, it's a fancy looking tenant portal" well that's great how can it do this for the tenant?" Well it can't. But if you do these ten steps and remake a second profile, it's kind of close to what you're asking for!"

this app is the best in their class. Unmatched customer support. The new mobile task management app is a great step forward in their evolution.

Stellar ap for all my needs. Looking forward to more from this app in the future!