SBM Status

Last Updated on 2024-09-12 by SBM Bank (Mauritius) Ltd.

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Most reported problems

Not working

100.0%

Common SBM Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve SBM network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Clear SBM App Cache and Data:
1. On android, goto Settings » Apps » SBM » Storage » click [Clear Data] option. This clears both data and cache.
2. restart SBM.

On android, goto Settings » Apps or Manage Apps tab.
Click SBM » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto SBM » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch SBM

Contact e-Mail: [email protected]

E-Mail: [email protected]

Website: 🌍 Visit SBM Website

Privacy Policy: https://www.sbmgroup.mu

Developer: SBM Mobile Banking

Apr 29, 2026, 11:07 AM
a AndroidOS user from Nairobi, Kenya reported problems with SBM : Not working
Oct 31, 2025, 06:57 PM
a AndroidOS user from Muroni, Kenya reported problems with SBM : Not working
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