CitiManager app not working? crashes or has problems?

CitiManager Status

Last Updated on 2024-10-04 by Citibank

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8 User reports:
App has problems

User reports 8

⚠️ Most reported problems ⚠️

Not working

44.4%

22.2%

Connection

11.1%

Screen

11.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of CitiManager Problems 😠👌🔥

Cons

- Full of bugs

- Login is a nightmare

- Face ID never works

- Annoying pop ups

- Auto logs you out after just a minute

- Can’t even request a balance refund

- Rude customer service agents

- Cannot activate my card using the app

1 Reported Issues: 😵🆘🛟🚨📢

Shaquez

2022-08-14

The mobile app doesn’t work, it’s saying my username and password are incorrect but it’s not and I can log on my laptop

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Common CitiManager Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CitiManager app on iOS and Android devices. Solve all CitiManager app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CitiManager iPhone Issues and Solutions

CitiManager iOS app crashes, not working, errors
CitiManager iOS app network issues
CitiManager on iOS has black/white screen

CitiManager Android App Issues and Solutions

CitiManager has errors/crashing/not working
CitiManager server network connectivity issues
CitiManager has black screen

CitiManager iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CitiManager app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CitiManager app crashes or not working on Iphone (iOS):

Close and restart the CitiManager app on iPhone
Update CitiManager app to the Latest Version for iOS
Uninstall and reinstall CitiManager iPhone app
Update your iPhone to the latest iOS version

Fix CitiManager on iPhone unable to connect to server/internet connection issues::

To resolve CitiManager network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CitiManager black/white screen (blank screen) on iPhone:

Follow the CitiManager iOS app troubleshooting guide Here →

CitiManager Android App Issues and Solutions

Fix CitiManager not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CitiManager app issues:

Force Stop the CitiManager App
1. On android, goto "Settings" » click CitiManager app. » click "Force Stop".

Update CitiManager to the latest version on PlayStore

Clear CitiManager App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CitiManager app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CitiManager.

Fix CitiManager unable to contact server/ CitiManager internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CitiManager » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CitiManager » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CitiManager on android.

Solve CitiManager black/white screens issue on Android:

Follow the CitiManager android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Citibank, developers of CitiManager.

Verified email ✔✔

E-Mail: citimanagerappfeedback@citi.com

Website: 🌍 Visit CitiManager Website

Privacy Policy: https://icg.citi.com/icghome/privacy

Developer: Citibank N.A.

About this app

The this app App for Citi Commercial Cards enables you to use your iPhone or iPad to access key account data on the go for your corporate card. Enhanced security measures include biometric authentication and one-time password (OTP) for login where available. Within CitiManager you can view your statement information, balances, available credit, and more. In order to provide users with the quickest and most convenient experience possible, the this app App provides all the basic features for corporate cardholders.