Koinz app not working? crashes or has problems?

Koinz Status

Last Updated on 2024-10-25 by GPlanet

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Summary of Koinz Problems 😠👌🔥

- Some users have reported issues with their phone numbers being blocked without reason and poor customer service.

- One user reported that their payment was not submitted to the restaurant and they have not received a refund since May 2021.

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Common Koinz Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Koinz app on iOS and Android devices. Solve all Koinz app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Koinz iPhone Issues and Solutions

Koinz iOS app crashes, not working, errors
Koinz iOS app network issues
Koinz on iOS has black/white screen

Koinz Android App Issues and Solutions

Koinz has errors/crashing/not working
Koinz server network connectivity issues
Koinz has black screen

Koinz iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Koinz app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Koinz app crashes or not working on Iphone (iOS):

Close and restart the Koinz app on iPhone
Update Koinz app to the Latest Version for iOS
Uninstall and reinstall Koinz iPhone app
Update your iPhone to the latest iOS version

Fix Koinz on iPhone unable to connect to server/internet connection issues::

To resolve Koinz network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Koinz black/white screen (blank screen) on iPhone:

Follow the Koinz iOS app troubleshooting guide Here →

Koinz Android App Issues and Solutions

Fix Koinz not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Koinz app issues:

Force Stop the Koinz App
1. On android, goto "Settings" » click Koinz app. » click "Force Stop".

Update Koinz to the latest version on PlayStore

Clear Koinz App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Koinz app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Koinz.

Fix Koinz unable to contact server/ Koinz internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Koinz » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Koinz » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Koinz on android.

Solve Koinz black/white screens issue on Android:

Follow the Koinz android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GPlanet, developers of Koinz.

About this app

Browse restaurants and dishes on this app, order your favorite food, collect points every single time, and redeem these points for free gifts, does it get any better? Whether your go-to is delivery, pickup, or dine-in, you can collect points and redeem your this app gifts however you choose to order your food! Order your favorite food and save money at the same time: it’s the dream of any foodie, and this app made it come true! You can win free gifts and find exclusive offers from these restaurants and many more with this app! Love Ennabi, Romancia, Hamburgini or Monginis? Download this app app now and get ready for lots of competitions, gifts, and free food!