ConnectEBT Status
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49 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] Upon trying to log in, receive error "unable to decrypt data".
Can't log into georgiaebt app
I get an error message when logging in. Can’t decrypt data
When I try to log in I get this error message: “There is an error when decrypting the data”
Will not accept any personal info i have on file
error decrypting data
error decrypting data
📋 37 Reported Issues:
Can't log in to app
I can't get into the app,I put in my card# and it keeps saying invalid
It will let me enter information but says to answer security questions and the screen won’t come up
My connectebt app has not worked for 3 days now for new jersey
Will not let me sign in, every time I sign in it gives an error, the error reads, There is an error with decrypting the data!
Keep getting server and or error with retrieving encrypted data when trying to log in
I am trying to login and I don’t know how to type the City I was born in! Please Help Thank You NPG
Error decrypting data. For the past 2 days now.
I keep getting “there is an error when decrypting the data”.
Keep getting "there is an error decrypting the data" message when trying to log in
Keep getting "Server Error". Starting to think this is a SCAM APP just getting peoples log-in info and personal info. If it was a legit app, one would figure they would have found and fixed the problem already. Just my thought. I have reported it to the state and have changed all my log-in info on the website.
cannot log in because my security question answers are wrong
I keep getting the following message. The requested URL was not found on this server.
Connect ebt gives me a server error when I try to create an account.
Will not let me log in. Continues to say my log in info is incorrect.
It keep saying server error everytime I'm trying to make an account.
I keep getting server error when I try to login
Won't let me log in. Says my security question answer is incorrect. It isn't. Says either my user or password is incorrect. No way to fix, due to Security question issue. ¿???? First time I have tried to use App.
The app won't let me login. It gives the Server Error message.
Cannot log in. Server error
I try to login to my account and it says to many login attempts. It won't let me log in
When I go to check my balance it's telling me there's an error and I need to fix it I don't know how to do that but I'm unable to see my balance if it has been updated or not I just see the old one and it's telling me there's an error connection thank you
Same as everyone else… server error….
I get a server error message every single time that I try to log into the app. This has been going on for about 5 months now.
Unable to log into the app for months. It just keeps "thinking " after information is put in and will not open. I tried to uninstall and reinstall and still problem persists.
ConnectEBT APP: for MONTHS “SERVER ERROR”…,other apps fine, internet fine…deleted, downloaded again, turned phone off and on… left days in between to login…,what is wrong?
For months now my ebtapp won’t let me in because it keeps saying “server error” And for the record I did try re-downloading it several times, I know it’s not my internet because we have high speed internet, and the app worked so well when I FIRST downloaded it, so it has to have some kind of glitch going on.
Have not been able to log in for quite a while because every time I do it says "server error".
Server error when I try to load . Deleted and reinstalled it didn’t help
Server error for weeks now
Server Error when trying to log in. Better off with the Providers App. Much cleaner and easy access.
Keep getting server error when I try to log in. Been happening for a few weeks now.
I'm having trouble logging and every time I log in it's a server error and I tried changing my password and it still say service error
Aniyas.gray14@redacted
Can not log in to app nor change password and stats card number doesn’t match any state information Uninstalled and reloaded and still states the same thing
I keep getting a server error when I try to log in the app
Cannot log in or change my password. I get a message that my security question is wrong. I have no way to change password because I can't get pass the "security queiston" which is correct.
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Developer: Conduent, Inc
‼️ Outages Happening Right Now
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Jun 02, 2026, 11:10 AMa user from North East, United States reported problems with ConnectEBT : Screen
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a Windows user from La Grange, United States reported problems with ConnectEBT : Login
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Mar 12, 2026, 03:16 PM
a Mac user from Jersey City, United States reported problems with ConnectEBT : Account
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