ConnectEBT app not working? crashes or has problems?

ConnectEBT Status


I have a problem with ConnectEBT

Are you having issues? Select the issue you are having below and provide feedback to ConnectEBT.



⚠️ Most reported problems ⚠️
Something else
47.9%

Login
29.6%

Not working
12.7%

Account
4.2%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
M
Mary April Human:

error decrypting data

J
Julio:

error decrypting data

📋 34 Reported Issues:

K
Katie 2024-10-15

My connectebt app has not worked for 3 days now for new jersey

L
Loree Taylor 2024-08-30

Will not let me sign in, every time I sign in it gives an error, the error reads, There is an error with decrypting the data!

L
Loree Taylor 2024-08-26

Keep getting server and or error with retrieving encrypted data when trying to log in

N
Nona P Graddy 2023-09-14

I am trying to login and I don’t know how to type the City I was born in! Please Help Thank You NPG

V
Victoria Bean 2023-07-26

Error decrypting data. For the past 2 days now.

S
Susan 2023-07-24

I keep getting “there is an error when decrypting the data”.

L
Lora Pinder 2023-07-23

Keep getting "there is an error decrypting the data" message when trying to log in

B
BRETT WOOD 2023-03-19

Keep getting "Server Error". Starting to think this is a SCAM APP just getting peoples log-in info and personal info. If it was a legit app, one would figure they would have found and fixed the problem already. Just my thought. I have reported it to the state and have changed all my log-in info on the website.

L
L Burton 2023-01-26

cannot log in because my security question answers are wrong

H
Howard 2022-11-27

I keep getting the following message. The requested URL was not found on this server.

A
Asadullah Niazai 2022-10-29

Connect ebt gives me a server error when I try to create an account.

K
Karen Lester 2022-08-26

Will not let me log in. Continues to say my log in info is incorrect.

C
Caibrielle Clayborne 2022-08-23

It keep saying server error everytime I'm trying to make an account.

K
Kris Forrester 2022-08-04

I keep getting server error when I try to login

R
Rebecca Mahan 2022-07-21

Won't let me log in. Says my security question answer is incorrect. It isn't. Says either my user or password is incorrect. No way to fix, due to Security question issue. ¿???? First time I have tried to use App.

C
Crystal Lloyd 2022-07-21

The app won't let me login. It gives the Server Error message.

D
Darcy Bond 2022-07-15

Cannot log in. Server error

G
Gregory Pope 2022-06-30

I try to login to my account and it says to many login attempts. It won't let me log in

J
Josephine Rivera 2022-06-29

When I go to check my balance it's telling me there's an error and I need to fix it I don't know how to do that but I'm unable to see my balance if it has been updated or not I just see the old one and it's telling me there's an error connection thank you

K
Kristen Snyder 2022-06-22

Same as everyone else… server error….

R
Raven Johnson 2022-06-16

I get a server error message every single time that I try to log into the app. This has been going on for about 5 months now.

D
Dawn B 2022-06-08

Unable to log into the app for months. It just keeps "thinking " after information is put in and will not open. I tried to uninstall and reinstall and still problem persists.

L
Lilly 2022-06-02

ConnectEBT APP: for MONTHS “SERVER ERROR”…,other apps fine, internet fine…deleted, downloaded again, turned phone off and on… left days in between to login…,what is wrong?

S
Sara Callahan 2022-06-02

For months now my ebtapp won’t let me in because it keeps saying “server error” And for the record I did try re-downloading it several times, I know it’s not my internet because we have high speed internet, and the app worked so well when I FIRST downloaded it, so it has to have some kind of glitch going on.

A
Arlene Holtz 2022-05-15

Have not been able to log in for quite a while because every time I do it says "server error".

R
Ricky Reed 2022-05-12

Server error when I try to load . Deleted and reinstalled it didn’t help

M
Monica 2022-05-11

Server error for weeks now

J
Jessica Harper 2022-05-10

Server Error when trying to log in. Better off with the Providers App. Much cleaner and easy access.

D
Dayna Mitchell 2022-05-01

Keep getting server error when I try to log in. Been happening for a few weeks now.

L
Latisa Sampson 2022-04-28

I'm having trouble logging and every time I log in it's a server error and I tried changing my password and it still say service error

A
Aniyas Gray 2022-04-20

Aniyas.gray14@redacted

L
Lisa Chesser Perdue 2022-04-20

Can not log in to app nor change password and stats card number doesn’t match any state information Uninstalled and reloaded and still states the same thing

S
Steven Yurescko 2022-03-25

I keep getting a server error when I try to log in the app

B
Brenda West 2022-03-04

Cannot log in or change my password. I get a message that my security question is wrong. I have no way to change password because I can't get pass the "security queiston" which is correct.

Showing 1-34 of 34 reported issues:

Have a Problem with ConnectEBT? Report Issue






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Verified email ✔✔

E-Mail: ConnectEBT@Conduent.com

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Privacy Policy: https://www.connectebt.com/privacy.html

Developer: Conduent, Inc




‼️ Outages Happening Right Now

  • Apr 13, 2025, 01:30 AM

    a user from Atlanta, United States reported problems with ConnectEBT : Login

  • Mar 24, 2025, 10:31 PM

    a user from Douglasville, United States reported problems with ConnectEBT : Account

  • Mar 11, 2025, 07:31 PM

    a user from Oklahoma City, United States reported problems with ConnectEBT : Login

  • Mar 07, 2025, 01:35 AM

    a user from Philadelphia, United States reported problems with ConnectEBT : Crashes

  • Mar 06, 2025, 03:27 PM

    a user from La Grange, United States reported problems with ConnectEBT : Not working

  • Mar 04, 2025, 07:45 PM

    a user from Savannah, United States reported problems with ConnectEBT : Connection

  • Mar 03, 2025, 05:10 PM

    a user from Maple Heights, United States reported problems with ConnectEBT : Login

  • Mar 02, 2025, 06:18 PM

    a user from Ringgold, United States reported problems with ConnectEBT : Login

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