Bang & Olufsen app not working? crashes or has problems?

Bang & Olufsen Status
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30 User reports:
App has problems
 User reports 30

⚠️ Most reported problems ⚠️
Not working
51.4%

Something else
18.9%

Audio
16.2%

Account
5.4%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Bang & Olufsen Problems 🔥

- Not possible to connect to different devices via the app

- Multi room option is not automatically linked to all speakers

- Speakers will not be synchronized when using the Beosound feature

- Unable to fix lag issue even with wired setup

📋 7 Reported Issues:

X
Xyz 2025-04-02

when i open it the app crashes and gets closed

Татьяна 2024-09-19

Здравствуйте! Только приобрела наушники Beoplay ЕQ Nordic Ice, установила официальное приложение, сделала учётную запись, добавила наушники. Далее зашла в обновления, обновила их до последней версии (к сожалению не знаю до какой и где это посмотреть). И после этого в приложении нельзя было делать какие либо настройки звука, т к приложение пишет, что устройство не подключено. Блютус, геолокацаия и все остальное включено и работает. Далее, я отсоединила устройство и попыталась заново добавить наушники, и теперь не получается их добавить. Уже и удаляла приложение, и заново устанавливала. Ничего не получается. Как решить эту проблему? Как добавить наушники в приложение? Отдельно через блютус они работают, а в приложении их нет возможности добавить.

V
Vanessa 2023-09-11

I download the app on my iMac. It crashed when I tried to add the device.

J
JOEL PACHECO CASTILLON 2023-07-30

Hi, please help me regarding the b&o apps in my phone. The apps will open but closes whenever i sign-in in my account

⚠️ Troubleshoot | Report Issue ⚠️
A
Aryan Chughwani 2023-05-02

Whenever I try to add a nearby product to my account, the app crashes. Also, the Wi-Fi button in my bro play a8 never turns green and shows up as a Wi-Fi connection in my device settings. I have tried restarting it. Thanks.

C
Chaba 2023-03-15

First of all i couldnt connect the headset to my phone without install the app. Next thing i needed to accept receiving email ad to use the headset, third thing the app is just useless at least i was able to connect the headset to my android device but in the app i cant see any options for the headset like ant or eq, the app only shows me articles and the product family - quite annoying

R
Ravi Ariyawansa 2022-08-26

Unable to connect my Bang Olufsen headphones to my iMac

Showing 1-7 of 7 reported issues:

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Common Bang & Olufsen Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Bang & Olufsen iPhone Issues and Solutions

  2. Bang & Olufsen Android App Issues and Solutions


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‼️ Outages Happening Right Now

  • Apr 14, 2025, 05:59 PM

    a user from Warsaw, Poland reported problems with Bang & Olufsen : Audio

  • Apr 02, 2025, 11:55 AM

    a user from Lahore, Pakistan reported problems with Bang & Olufsen : Not working

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