Enjoy our signature design as you turn your smartphone into
a Bang & Olufsen-designed control centre. The app showcases the striking Bang &
Olufsen products connected to your Bang & Olufsen account. SETUP GUIDANCE &
PERSONLIZATION The Bang & Olufsen app guides you s...
App has limited functionality
I purchased a condo with an existing Beoplay A9 1st gen speaker. Followed all instructions. Got A9 on network. Got app to find A9 and register. OK so now what? App doesn’t seem to do anything other than register speaker and control network settings. Airplay doesn’t see speaker so how are you supposed to play music or anything else on it? So far all I have is a piece of circular art on the wall. This shouldn’t be this complicated. Update. Somehow (still not clear why) the speaker showed up in the AirPlay options on my iPhone. Seems to stream like a charm using Apple Music. Still unclear what functionality the app has other than setting up the speaker for wi-fi which I configured on my MacBook through an Admin Login to the gateway provided. Speaker sounds fantastic!! Next up. Getting it to work with my Samsung TV
S3 Collapses App
I did the recent update and afterwards, anytime I click on my S3 the app shuts down. Very disappointed. B&O products are top notch, but so much that is important now in a connected world is just so wrong here, and I have no idea why that is. I have 3 B&O products in my home representing a significant expense, and as much as I love the qualities of each, things like the inability to make them work properly as even the basest of today’s electronics seems beyond one of the great stereo makers of the world’s abilities. You need better IT people. It’s an investment, but you need to address these things in order to remain relevant in today’s market. I’m disappointed having to write a review like this, but your currency in technology is deeply lacking, and prevents me from expanding within your product line further than I already have as I have little faith in obtaining something whose use I can enjoy without multiple expletives trying to engage with it.
THE WORST BT EARPHONE & APP!!!
I own b&o from A8 & 3i, there are the best earphone I had. But the Earset is the WORST EARPHONE! Worse than BOSE, B&W, Apple & any BT earphone less than $10! 1. There was NO app names “BEOPLAY”, which tell me downloaded in the menu; 2. I searched 5 apps in App Store, which all develop by B&O. And downloaded 3 of them: beolink, beolink2, beoXXXXX (I forgot the name), and NO ONE can link my Earset! 3. I couldn't find the Earset’s BT signal from my iPhone X, iPad Pro & MacBook Pro; 4. At the end, I find this app & hope it’s the right one can let me link. At first, it’s not work, I need to turn my phone off & turn on back to find the BT signal, but there is still NO signal in my MacBook! Secondly, toooo many steps to create an new account & I need to check it from my e-mail! HOW OLD R UR UX DESIGN TEAM? Still lived in last century? Do u know what is the newest knowledge about the APP UX&UI designing? 5. The FANTASTIC STEP: finally, I link the Earset by phone and the BT is work. BUT the music IS NOT PLAY FROM THE EARSET BUT FROM MY PHONE!!! Excuse me, r u sell the decoration instead of the BT earphone? Who can tell me how to use this EXPENSIVE RUBBISH to listen music? I just need it as a normal earphone. Sorry I’m a design&product manager in digital & IoT products area & can’t believe that sooo expensive brand can made soooo pool app & product logic in both hard&software...
Take My Signature 1 Star
B&O, please take my one star rate for the SIGNATURE EXPERIENCE you created. Now, after purchasing $500+ headphones I cannot use them fully without giving away my email address to your signature marketing team, or creating account TO RECEIVE SIGNATURE JUNK IN MAIL. Please, consider removing this. It’s violating my right of using the product. You basically limiting product functionality in order to violate my privacy and use my email for marketing reasons (yeah, you said that in description of the latest update). UPD: still cannot open app and change headphones settings without signing in for junk emails. Months later no one fixed this. There ether giving away my email or email and more data with connecting my social accounts. Won’t buy anything from this company in the future!
App works well to set up B&O products
I own several B&O projects from the A9, P6 and H9 and all work well with the app. I am not sure why people are rating it so low. On my iPhone X it is perfect. Also, several are reporting issues with the app for use cases that don’t need the app. For instance, if you want to AirPlay to an AirPlay supported device you don’t really need this app for anything more than to set up. B&O products are excellent quality and easy to use. Unlike say Sonos, this app is not required to use the product. You can just use any app once you have connected to it.
Pairing to your iPad
The E8s are awesome. I’ve had them for a few years now, and no problem. Pairing them from my iPhone to the iPad was a bit difficult. I went to B&O’s website, and got my answer. Make sure that when you turn on your E8s, that Bluetooth is already on. Hold both E8 buds for 5 seconds. They will make a sound, and the right one will start flashing in blue. At this point, it is parable, and it’s looking for a host. In your Bluetooth options, the earbuds should appear. Click them to pair, and bam! They’re good to go. I didn’t use the app. Lol
Horrible tool, especially when compared to the previous app. I regularly cannot pair my P6s when the device is between them and the devices, themselves, are no more than 0.6 meters apart. I've spent 30 minutes using both iPhone and ipad and it still will not connect. I also couldn't get my H9s to connect to a device right next to it using this app. I'm sorry. Perhaps you should outsource the development to someone who knows what they're doing. This is just unfathomable given the design and function of your products. This is beyond frustrating. FOLLOW-UP B&O, Thank you for your response. Your response, though, just justified the point. Why should one have to go through all that just to get your app to work? I don't have to do that with the old app. IT JUST WORKS. I really wish I knew how to get the old app onto my newer devices. It's SO frustrating listening to music that comes in and out when I'm finally able to get the new app to work. It's beyond frustrating. Thanks for the time it took you to respond.
new 2.11 version update still has bluetooth connectivity issues
I recently contacted you via the app store reviews and said that the previous software did not allow for my multiple beoplay p2’s to be connected wirelessly without my clicking the button on the speaker (in that I could open the app and it would connect with the 2.9 version of the app). Now with the new update of 2.11, the p2’s do connect but when I attempt to play music, it doesn’t play off the speaker (it just comes out of my phone). In settings on my phone it says it is connected, but the music is not playing. If you could investigate this as well, that would be great. Thank you very much.
1-After your last release there is no option To see which software version the tv is running. On the beoremote (Bluetooth) we have the option of list when we want to connect to external sources (Satellite Tuner) where we can switch off or on . As the list option does not exist we have to go back to the original remote to do additional options. Surely as the Bluetooth Remote loads all configuration from the TVs to the remote , Why not let the app also load all configuration so that we can do more with The app. Your app can also show the list of tv channels you are watching Thanks and continue the good work 2-Last update on remote when you move to the right It is ok but when you move back to the left the Home button shows garbled back home
Missed connections-a different type
Still surprises me how, in particular, the issue of connectivity (strictly within app), has never successfully been fixed/resolved!!! Thus far, I’ve followed thru and installed each & every update issued on App Store. Worth mentioning, every update B&O produced cited improvements on “Bugs and connectivity issues” yet, I still can say with certainty that the same issue STILL persists and has yet to prove to the companies Die hard enthusiasts & customers it can keep up with today’s technological standards that other, newer companies incorporate with impunity. Enuf of my finger wagging, head shaking admonition
Randomness when pairing
I was hoping the app update might address this. All communication I’ve had with B&O support is circular. Wirhout exception, I need to delete E8 from bluetooth list on device, put vuds back in case to reset, repeat pairing procedure which may or may not work. There is no guarantee you’re going to get a connection. I wait hoping for the magical blue flashing light but 9 times out of 10 get a solid white light of which there is no mention in any B&O documentation and tech support have never told me what the white light means. Also the left bud randomly loses signal - and NO, it’s nothing to do with which side of the body I carry the phone or RF hits from other equipment.
Why are they so bad at this?
This app is better than it was 2 years ago. But that’s faint praise. It’s still completely unreliable. One day it works great. The next day it’s just crap unable to find your products, link them or play them. I truly give up. This is a corporate values problem: clearly they are unwilling to pay and hire software engineers at market rates cos this is at its core an engineering competence and quality control issue. Both of these are directly related to how much money you are willing to invest in talent and processes to solve the problem once and for all. Why they are unwilling to do that speaks to the long term viability of the company.
Unable to update software on Beoplay P6
Update: Still unable to perform software update through the app but was able to update through the updater on a PC. Thanks to the quick response of the Bang & Olufsen tech support team! Repeatedly getting an error message when attempting to update software of my Beoplay P6. Tried it on both my iPhone 11 Pro and my Note 10 Plus.
Stereo pairing not working
Although you claim stereo pairing would work with the new B&O app, it doesn’t. I’ve used the previous Beoplay app from the very beginning and it was such a pleasant experience to set up stereo between two A1, two A2 and two Beolit 17. Now after being forced out of the Beoplay app, I have to try using this new B&O app. I’m telling you, it simply doesn’t work if you want to set up stereo. I’m not the only one complaining. Pls do listen and act. Either bring back the old Beoplay or fix the new one. We should at least have an option, instead of being forced to use a very bad app.
No volume control?
So for the last few years I have been able to use this app to change the volume on my Beoplay A6. Now the app is updated and there is no way to change the volume on my wireless A6 speaker. There are a hundred other useless settings. But not volume. The apps pics show a volume control. But that doesn’t show up for my speakers. What am I supposed to do with speakers whose volume I can’t control? Note if I’m streaming music from my phone I can control volume through my phones volume controller. But when I use line-in I need the app. But it’s gone now ....
Yes. Bang & Olufsen is very safe to use. This is based on our NLP (Natural language processing) analysis of over 7,585 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for Bang & Olufsen Is 63.3/100.
Yes. Bang & Olufsen is a totally legit app. This conclusion was arrived at by running over 7,585 Bang & Olufsen User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Bang & Olufsen Is 63.3/100.
Bang & Olufsen works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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