Going to the doctor is now a breeze! Breeze offers a modern experience at the
doctor’s office, at home, or on the go. Ideal for those of us that never want
to fill out another paper form, wait endlessly to be seen by our doctor, or have
no flexibility for when or how to pay for our care....
No cancellation facility
I made an appointment just after 5:00 on the wed before thanksgiving. About a half hour later, I learned that I needed to take my son to a college visit on that Monday. So, no problem, I will just cancel the appointment, right? Not so. I tried getting into the app and I learned that I only requested the appointment and I to finish installing the app yet. So, I figure that when I finish installing it, I will be able to cancel it. No such luck with that either, but now, I have not just requested the appt, but also confirmed it. And I am not able to cancel it. And it is we nite before TG holiday. Nobody will be back into the office until Monday morning and I will get charged for the appt because I didn’t cancel at least 12 hours in advance. Luckily someone worked on sat and cancelled it.
It’s absolutely NOT a “Breeze” to use. (Zero Stars)
1. App is not family-friendly. It needs to be enabled for use with multiple patients, especially for minors. My children and I see the same physician, however, the app is only single-threaded, thus rendering it useless. See the FMHMobile app. They know how to do it right. 2. There are problems with sending messages to providers: a) I receive an error message every time. “ERROR: The data could not be read because it is missing. ^^ ”What is this??!? ^^ Yesterday, I sent a message to my provider and got this error. So, like most people, I tried it again 2 more times with the same result. Finally, I gave up and called provider and left a VM. But... Guess what? Those 3 messages actually went through later. Frustrating. b) The method of sending messages is a UX design nightmare. I have to type it in like it’s an iMessage (1-line field that scrolls). Well...When communicating with a doctor’s office, messages are usually longer than a text message. The worst part about it is that there is no way to easily review the message before sending it (and then experiencing 2a above). This needs to be displayed in a paragraph form that is easy to edit if necessary (like the format of this app review).
Ease of Breeze
I found it easy to use and quickly got help from a live person, Ariel, at the doctors office when I had one small issue. I could list my medications accurately because I could use the numerous bottles to list them exactly as printed on the bottles. I’m surprised it was so easy for me. I can still get frustrated with computer “stuff”.
Easy to Use - No Issues
I was hesitant to install the app after reading the reviews but I installed the app, logged in and was able to pay my bill with no issues. I am happy to report that the app didn’t crash during install or use.
Why doesn’t every practice have this!?
Finally, I can walk into my doctors office and not feel like I’m being teleported to the past! This app makes it easy to check in, pay my outstanding balances and a bunch of other cool things too.
No bad issues
I use this app when I need to and have had no problems with it as I have had with others. The only thing is I do not see when meds are ordered or the results of tests. The Dr mentioned I would see those.
Crashes on launch after first use unless I turn off TouchID in Account settings
Had to turn off TouchID to be able to open the app more than once
What good is it?
I see no useful purpose for this App. The only advantage that I see is for Apple Inc. who makes money from each of the dozens of Apps that must be purchased in order to make this App at least minimally useful. Besides being difficult to install with the limited instruction given, . There is absolutely no information provided about how the App can be used to the benefit of the patient.
The Breeze concept is great! The ability to easily navigate this portal is the most difficult I have encountered. It is not intuitive in the navigation and I have actually given up when trying unsuccessfully to retrieve messages. Maybe getting users unfamiliar with the app to advise you on easy intuitive navigation would be an excellent starting point
Go back to UX design school or hire one.
Every page looks the same. There are tons of colors use them. Hard to select dates on a schedule range. When you select a provider you can’t see what offices might have an available opening either unless you try each one. I found out the app does not pick up many open appointments that the dr office has. What is the point of the app????
User-UNfriendly, not functioning right
I can no longer login online and this stupid app is not even working as intended — there’s no way to pull up old lab results. As soon as you go into history and press Visit Summary, the button goes gray and says “Professing”. And that’s it. Nothing else. It beats me why all lab results are not in the same place, easy to find, easy to compare old to new results so progress could be visible.
I can’t say enough about this practice. Thank you for helping me figure out two years worth of illness. You are the medical super sleuths!! Mrs. Parris is fantastic and she always remembers who I am. Her presence adds warmth to the practice.
Very satisfied after one weeks usage!!!
Crashes Every Time
I got as far as trying to add my insurance card image, and that’s it. Crashes after the splash screen. Every time. Deleted and reinstalled twice with no change. Looking forward to an update, as it is currently unusable. Developer suggestion: allow users to add insurance card by accessing photo library and not just by using the camera.
Okay, but there’s issues....
Using this app because one of my doctors utilizes it. I like the whole idea and layout, but I have constant problems trying to view my appointment history and downloading my records. Anyone else having this issue???!
No. Breeze for Patients does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 9,261 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Breeze for Patients Is 13.8/100.
No. Breeze for Patients does not seem legit based on our analysis. This conclusion was arrived at by running over 9,261 Breeze for Patients User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Breeze for Patients Is 13.8/100.
Breeze for Patients works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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