Going to the doctor is now a breeze! Breeze offers a modern experience at the
doctor’s office, at home, or on the go. Ideal for those of us that never want
to fill out another paper form, wait endlessly to be seen by our doctor, or have
Listed below are our top recommendations on how to get in contact with Breeze for Patients. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Breeze for Patients. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CareCloud Corp.
1. App is not family-friendly. It needs to be enabled for use with multiple patients, especially for minors. My children and I see the same physician, however, the app is only single-threaded, thus rendering it useless. See the FMHMobile app. They know how to do it right. 2. There are problems with sending messages to providers: a) I receive an error message every time. “ERROR: The data could not be read because it is missing. ^^ ”What is this??!? ^^ Yesterday, I sent a message to my provider and got this error. So, like most people, I tried it again 2 more times with the same result. Finally, I gave up and called provider and left a VM. But... Guess what? Those 3 messages actually went through later. Frustrating. b) The method of sending messages is a UX design nightmare. I have to type it in like it’s an iMessage (1-line field that scrolls). Well...When communicating with a doctor’s office, messages are usually longer than a text message. The worst part about it is that there is no way to easily review the message before sending it (and then experiencing 2a above). This needs to be displayed in a paragraph form that is easy to edit if necessary (like the format of this app review).
Every page looks the same. There are tons of colors use them. Hard to select dates on a schedule range. When you select a provider you can’t see what offices might have an available opening either unless you try each one. I found out the app does not pick up many open appointments that the dr office has. What is the point of the app????
I can no longer login online and this stupid app is not even working as intended — there’s no way to pull up old lab results. As soon as you go into history and press Visit Summary, the button goes gray and says “Professing”. And that’s it. Nothing else. It beats me why all lab results are not in the same place, easy to find, easy to compare old to new results so progress could be visible.
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