Contact Breeze Support
Company Name: CareCloud Corp.
About: Going to the doctor is now a breeze! Breeze offers a modern experience at the
doctor’s office, at home, or on the go. Ideal for those of us that never want
to fill out another paper form, wait endlessly to be seen by our doctor, or have
no flexibility for when or how to pay for our care.
Breeze Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Breeze for Patients. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Breeze for Patients. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CareCloud Corp.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Breeze Website
Privacy Policy: http://www.carecloud.com/privacy-policy/
Developer: CareCloud
Read 3 Customer Service Reviews 😭😔💔
It’s absolutely NOT a “Breeze” to use. (Zero Stars)
by Suegeo50
1. App is not family-friendly. It needs to be enabled for use with multiple patients, especially for minors.
My children and I see the same physician, however, the app is only single-threaded, thus rendering it useless.
See the FMHMobile app. They know how to do it right.
2. There are problems with sending messages to providers:
a) I receive an error message every time.
“ERROR: The data could not be read because it is missing.
^^ ”What is this??!? ^^
Yesterday, I sent a message to my provider and got this error. So, like most people, I tried it again 2 more times with the same result. Finally, I gave up and called provider and left a VM.
But... Guess what? Those 3 messages actually went through later. Frustrating.
b) The method of sending messages is a UX design nightmare.
I have to type it in like it’s an iMessage (1-line field that scrolls).
Well...When communicating with a doctor’s office, messages are usually longer than a text message.
The worst part about it is that there is no way to easily review the message before sending it (and then experiencing 2a above).
This needs to be displayed in a paragraph form that is easy to edit if necessary (like the format of this app review).
App is awful
by Twitch71
I was told I can make my 20 dollar copay on the app, this is not the case nor record on the app of anything owed or payments made even though there is a specific button to push for just that. There is no way to message providers even though I was told at a appointment that you could. Also no one ever answers the phone, it’s a blanket voicemail that says they will call back which is a coin toss if they will. I don’t have complaints about the service or the care given, it this app is awful.
No search button
by Ratfaceandbaabaa
This app needs some tweaking. I went to add a new doctor and there is no search feature nor are the doctors in alphabetical order. Therefore scrolling through the list of doctors is for crazy people. Get a search feature on this thing! I’m deleting it until they make some upgrades to it. I’m giving it one star because it’s unusable for me without that search button.
Have a Problem with Breeze for Patients? Report Issue
Why should I report an Issue with Breeze for Patients?
- Pulling issues faced by users like you is a good way to draw attention of Breeze for Patients to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Breeze for Patients customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Breeze for Patients.
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