MedBridge GO for Patients Reviews

I really love how MedBridgeGO works for the most part. I don't have to remember everything my PT gives me, I don't even have to worry about counting because all exercises are set to a timer so I can just focus on doing it right. I love that it has the videos combined with the instructions and tips.

My reason for 4 stars has to do specifically with not being able to focus on the exercises I want to in my program during each session. For example, if I'm not feeling good in my shoulder and I just want to skip to the hip exercises that day, i don't have any option on my end to uncheck the shoulder exercises before starting the program. Instead, I have to skip them to get to my hip exercises, but then it marks all the exercises as complete even though I didn't do the shoulder. I wish I could just pick the ones from my program that I want to do for now and just log those. It would help me and my PT to see what I'm doing more or less of. I'd also like the option to move exercises around in the order I want to do them. Sometimes it feels better to start with certain exercises than others, but again this is not an option. Add these features and I'll definitely give it 5 stars.

I use MedBridgeGO to keep track of what exercises I do and when, and it’s fine. Barely. I consider myself really good with tech, especially phone apps, but this is a nightmare to use. Half the time it won’t even log me in. I have a few different sets of exercises I’ve accumulated through my recovery, and switching between them is a pain. Almost always, when I try to log a different set, the exercises available to log are from the previous set I had pulled up. I have to close and reopen MedBridgeGO at least two times to not get the “An error has occurred” message. It wasn’t this broken last year when I first used it—sure the colors of the UI have changed, but that’s not worth it if it usually doesn’t work. If MedBridgeGO can’t handle switching between multiple sets of exercises & multiple codes, there shouldn’t be an option for it. It has somehow become more broken over the nine months I’ve used it, which I didn’t think was possible. Yes, I’ve rebooted my phone, reinstalled it, etc. It works—sometimes—which is why I’ve given it two stars and not one. But if my PT recommends I use MedBridgeGO, should I need it down the road, I will refuse to use it.

First: I like the tracking and tutorial functions of MedBridgeGO a lot. It helps me track which exercises I’ve done at home and during physical therapy. And my physical therapist can see what I do on the days she doesn’t see me. The videos are clear and easy to follow.

The latest update was disappointing though. I used to be able to move back and forth one day at a time using the arrows in the activities screen. Now my only option is to navigate through the calendar. The calendar is great if you want to check what exercises you did on a specific date 2 months ago, but it’s not as friendly if you’re just trying to check your activities over the past few days.

The most disturbing part of the update is that it erased all of my activities prior to the date I installed the update. I’ve been using MedBridgeGO for 3 1/2 months and my physical therapist had changed my routine a few times. None of that is available anymore. That’s a lot of data to lose.

I love MedBridgeGO , but whenever I haven’t quite finished the last exercise in the routine and I hit end anyways, when I go to hit save it tells me “oops, there was an error” and won’t save it. It then tells me that I haven’t done anything ever on MedBridgeGO , and shows that I have nothing logged. This is the second time this has happened, the first time it went away after about a half hour but it has now been quite awhile and still isn’t working. Another problem I have is that my exercises are prescribed for one set twice a day, but MedBridgeGO interprets this as two sets at once when you play the program. I didn’t realize this until too late, and it actually pushed back some stuff in my leg because I was doing too much too fast. I can of course skip every other set, but not only is this annoying, it ends up saying I did more than I really did. These are my only two problems with MedBridgeGO , however.

MedBridgeGO is great! My PT guy gave me a bunch of exercises and normally you’re looking at the paper trying to remember how to do the exercise and also trying to figure out how long to hold or do the exercises and this takes all that out of the equation. It times you per exercise tells you when to rest and gives you instructions when needed on how to perform some of the exercises. There’s not a lot of delay in between exercises and I have found it quite helpful in making sure I’m doing them the appropriate amount of time. At the end you press all done and it logs it. I really like it

My PT gave me exercises but he has to put in reps rather than time, which is clunky for me because if he has told me to do an exercise for 60 s but the reps only adds up to 20 s then I have to stop the program, put on a timer, finish the exercises. He says there’s no way to just input an amount of time. Also, the program randomly unchecked an exercise and moved it to the bottom of the program. Why? No idea. Finally, the “rest” time between exercises should be customizable. At 5 s, I don’t have enough time to switch to an exercise with different positioning and have to pause the program. It should be possible for the patient/user to change the amount of rest. In short, this is a great idea with great potential that is poorly executed. Making it more customizable and user friendly would go far.

The core function of MedBridgeGO good, there are nice videos and explanations of the exercises. After using MedBridgeGO for a long time, I can say it definitely needs work in multiple areas of MedBridgeGO .

My previous activity no longer shows. Sometimes I can only see a few days back, other times I can see a couple of weeks. It says I did exercises on the achievement tab but there is nothing there. Having to uncheck 18 of my exercises just to track 2 stretches is tedious day after day and it's further damaging to my hands and arms. You can't remove an accidentally logged exercise. The built-in "Exercise GO" tab is way too fast. Some days the load sync when logging in is really slow and other days it's better.

Thank you for updating MedBridgeGO so you can view more than 8 exercises in one session. Your updates are appreciated.

Good at showing how to do the exercises, and in allowing user to select and reorder them. Unfortunately, it is not useful for assisting a user in actually performing the workout. MedBridgeGO needs to use the assigned number of reps, hold time, and add a rest time to prompt out loud the user through start/hold/relax and repeat for the assigned number of reps, then let user know what the next exercise is and verbally state the start/hold/relax steps for that one, etc. Since I cannot watch the video while performing the exercises, MedBridgeGO needs to state aloud the timing with verbal prompts. I deleted MedBridgeGO because I can look at the exercises online or printed out, and don't need MedBridgeGO on my phone if it doesn't step me through my exercises. Also, the chosen synthetic voice is horrible and makes me want to scream!

It’s great to have app rather than carrying around paper printouts from my PT; but, definitely needs work in term of user settings. I was given 6 leg stretches and supposed to do a certain number of reps and sets and then a hold at the end of each one. MedBridgeGO apparently does not have the ability to modify these options by the user. As a result it just did one set of reps for each stretch and was done with everything in 4 minutes when to should have take 10 or more. And, as I improve and want to add a rep or two, it keeps racing along as I can’t adjust the number of reps. Also, should be able to adjust the amount of time between exercises if I need to get a chair or band or something , rather than playing through them all without any pause at all. Just not user friendly, hopefully it gets improvements soon.

It seems that MedBridgeGO developers are not very good at arithmetic. The simple math of multiplying hold time and reps to yield the total duration of the exercise seems too complicated. I am intentionally being a bit obnoxious because of my frustration. There are two exercises in my list that have a 32nd hold duration and three reps and two different total exercise durations. One is 30 seconds when it should be 90 and another with the same metrics that has a duration of 48 seconds. I am also not sure if the application support some thing as basic as doing an exercise on your right side and then your left side and having the reps represent both right and left which would double the total duration of the exercise.
I am using MedBridgeGO because my physical therapist uses it.

Visually, I have noticed that the video blinks in some exercises. As a blind user, I depend on audio clues to guide me through exercise routines. The this app app only says “begin” and “take a rest”. These cues are only given at the beginning and end of each exercise. It would be helpful to hear which exercise is being started and have a sound cue signaling when a repetition should start and end, whether that is a count or a word such as “go” and “release”.

In landscape mode, the pause button is unavailable. If you need to move from a bed or Matt to a chair, you need to be able to pause the video long enough to get where you are going during the rest. I have not been able to enable the pause button during the rest or restart a particular exercise efficiently

Does not allow you to edit activity. If you did your exercises and want to log them later you can’t change what time you did them. It’s automatically saved as 12am. It also automatically saved activity that I didn’t do when I just played the video to watch when I was still learning and there is no way to delete it.

Does not play the exercises the way my PT wrote them (wrong number of seconds and wrong number of sets). I wish I could customize the playlist so that I can choose how many sets and for how many seconds I need to do each exercise. It seems to have chosen random times for each exercise to last because when I view the exercise individually the instructions don’t match what happens in the playlist.

MedBridgeGO is missing some very basic functionality. Somebody sold an unfinished beta to medical providers, then fired the dev team. When logging a session, there is no control over the number of sets completed. When viewing completed activities, there is no way to see set or rep details. There is no way to scroll to see the full list of completed activities. There is no way to edit completed activities if they were logged incorrectly. When using the timer, there doesn’t seem to be any clear relationship between the time given and the number of reps in an activity. Some activities give me ridiculous times. There is no way in MedBridgeGO to edit or adjust this. When using the timer, some times are long enough that the phone will enter sleep mode. When this happens, MedBridgeGO logs out and all progress is lost.

I was told to do two sets of twenty reps for each of four exercises. After the update, MedBridgeGO allots 45 seconds per set for the first exercise, which is not long enough. Conversely, the second exercise, which is really hard, MedBridgeGO requires me to do for six minutes per set. Impossible! The third exercise is about right. The fourth, which is moderately easy, MedBridgeGO wants me to do for twelve minutes in all. That is at least six times more than two sets of twenty reps. These timing errors mean that my exercises are always marked incomplete because I can’t keep up. Info is supposedly sent to my provider. But I can’t raise these issues through MedBridgeGO because there’s scope for only limited types of feedback. Finally, the device screen constantly reverts to vertical orientation, which is not what I want for video.

MedBridgeGO has helped me recover from a couple of surgeries. I followed it religiously and used the demonstration‘s to make sure I was doing it correctly. I just had another surgery and In the last few weeks I found that some of my exercises will not register. I’ve also contacted support when I accidentally said I completed some exercises when I didn’t. I wanted a way to remove them and support just said tell your doctor that you didn’t do them. I replied to say my doctor doesn’t look at it. I use it to measure my own performance. Any questions I have tells me to refer to my provider.

I feel this product is more oriented towards the system and to providers than it is to patients and their requirements. I am disappointed and I may stop using this if these problems continue

It works great when there are only a few exercises and timing doesn’t matter. Violate that and it is a consistent hassle. Hold times are not supported and the video timing is rarely close when hold times are involved. This such a pain since I am always doing multiple exercises with hold times.

If you have more than a couple exercises, chances are you want to optimize the sequence to minimize equipment changes. To it’s credit MedBridgeGO does allow the sequence to be modified but it can’t be saved so the ordering must be redone for every session. Lately, I am finding that if i pause after starting the sequence and don’t unpause soon enough, MedBridgeGO forgets everything and I have to redo the ordering. This morning i had to edit the sequence three times.

I am pretty happy with MedBridgeGO.
My current frustration is that sometimes the exercises are going too fast of a pace where I can’t adjust it.
Along this line I need to do some exercises longer than is given I.e the pec stretch in doorway. My provider tried to change the length of time from 10 seconds to 30 That didn’t seem to work.

Sometimes I need a longer break between different exercises to put on bands or change location and the stopping is a bit awkward. I could just stop and close to have a longer break.

In some shoulder exercises it’s hard to tell when the person in the picture is moving. I often wish there could be an optional audio. I’d like to be able to know what to do by just listening so I could attend better to form in my body.

The feedback information I can give my provider is limited. I’d like to tell her that I can’t do as many as she prescribed etc. on the other hand I don’t know if she really reads it anyway.

These things would all really help. Thank you for MedBridgeGO. I am getting most of my exercises done with it.

I like that I can now select the order that I do my exercises. However, I want to be able to have that order saved.

I also want to be able to edit the time for each exercise. For example, in MedBridgeGO the Plank on Knees is 8 seconds. My PT wants me to do it for 2 minutes. The Side Plank on knees is 4 seconds. Also, the ladder activities take me longer than the allotted time. So, if I could edit the time for each activity and have it saved, that would be great. You could also have a revert back to PT’s specs option. But unless, I selected that option, I’d expect my order and times to be saved.

While doing a Plank on Knees, I paused MedBridgeGO because I needed to do it for 2 minutes and left MedBridgeGO . I opened another app on my iPhone. When I went back to the MedBridge app, it was locked up. So, I had to completely close MedBridgeGO in order to get it to work and start all over with selecting the order.

When I finished, MedBridgeGO had an error. I’m assuming that it attempted to notify my PT that I’d done some of the exercises.

I do like that I can unmark exercises at the beginning that I’m not planning on completing during the exercise session.

I’m really disappointed in MedBridgeGO. I love the concept for tracking my exercises, and some days it works perfectly and makes me so happy. But once a week or so when I first login it doesn’t even show me all of my exercises. It will show that about half of them are done even though I haven’t logged any exercises for the day, and they don’t show up in activities. I emailed for help and they recommended deleting MedBridgeGO and then reinstalling it. That is not working. I end up just needing to wait a couple days and then it goes back to normal. But I need to track my exercise is in a completely different system like reminders on my phone on the days that it doesn’t work. Very buggy and needs work.

MedBridgeGO is a truly innovative approach to PT. Being able to walk through PT exercises with MedBridgeGO motivates me to comply with the program prescribed by my PT. The videos are great because you can do the move alongside and ensure you are doing it correctly and for the right amount of time. I think it’s helping me improve more quickly b/c I probably wouldn’t do the exercises as thoroughly w/o this.

My only suggestion is about reps. MedBridgeGO says to do 1-2 reps but only walks me through one rep. Could be helpful to let user select the number of reps they want to do and MedBridgeGO repeat the exercise if more than one.

Have been using MedBridgeGO over the last 6 months. Up until about a month ago it worked fine. Recently it loses track of the exercises, and it will not update the log at the end. It gives the Oops try again error.

Also it used to allow you to pause the exercise and then view an example video which was very useful. Now if you pause there is no access to the video.

It almost seems silly, but it is so helpful to have the voice commands in MedBridgeGO telling me what to do and giving me a count down. I absolutely love it!

The only part of MedBridgeGO that I would change is that if I make a mistake and accidentally indicate to MedBridgeGO that I finished a full set or part of a set, I can’t go back and delete that error. I think it would be easy to create an update that would allow me to left swipe the errors before submitting to my provider.

Thank you for making MedBridgeGO! It is making a difference in my commitment to my home exercise program!

Love MedBridgeGO ! Even showed one of my doctors and she was amazed. Like someone else mentioned, it would be great to see rep details in MedBridgeGO for each one. Also, if we could customize the alerts. I can just put a phone alert to remind me but if I could put in alerts and select the exercises to connect to that alert. That would be awesome. I have a number of exercises and only required to do them three days. I would love to set half on tue/thur/sat and the other have mon/wed/fri but just select the alert and play all those specific videos. I am sure a lot to ask but it would be awesome. ☺️

I really like how easy MedBridgeGO is to use. It’s much easier than having print outs or having to remember the proper form on my exercises. There are two issues I have that keep me from giving it a 5 star rating: the feedback for clinic reminder doesn’t allow me to provide feedback; and my PT has updated my program, but I don’t get the updated version. I have attempted to delete the program and re-add but the most updated version is not available in MedBridgeGO . I can see the updated version on the web.

MedBridgeGO has been really useful, however since upgrading to V2.0, the timing of my workout is way off. Most notably, all of my sets have been cut in half, some went from 6 to 3 sets. I alternate legs for each exercise, so with 3 sets, one leg gets worked twice as hard unless I restart the last set in each exercise to even it out. That’s pretty frustrating.

It would also be great if MedBridgeGO worked properly with Bluetooth or airplay. If I play workout music over AirPlay, the MediaBridge videos pause between each rep, leading to longer reps and thus a much longer workout.

I have been Exercising and being consistent with the reminder of MedBridgeGO and it has increased my strength And feeling better and just knowing that I can have a reminder that this needs to be done helps me a lot to get better.
And doing all the exercises that the therapist went over with me was also very Helpful I believe I got some good results doing this program

1) allow me to pick and choose which parts of the workout I do
2) more importantly, let me break up the workout into multiple sessions and track them all. My pt gave me 100 reps/day of each exercise and told me I could do them over multiple sessions in a day. This is not supported now. I’d like to pause one exercise after, say, 30 reps and go to the next exercise, but come back to that exercise to do 30 more later in the day - and have it all tracked so I know what I have done and what still remains.

Thx!