Are you having issues? Select the issue you are having below and provide feedback to Calabrio WFM MyTime.
- Rating tossed me a bit
- Issues are either user issues or organizational issues
- Can't swap shifts with more freedom
- Can't advertise requests for shift swaps
- Can't launch the app on new phone
- Time and schedule wrong
- Break and lunch taken in a 3 hour span after clocking in
Complete guide to troubleshoot Calabrio WFM MyTime app on iOS and Android devices. Solve all Calabrio WFM MyTime app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Teleopti AB, developers of Calabrio WFM MyTime.
The Calabrio WFM MyTime app is compatible with Cloud and On-Premise installations, to allow users to check and manage their schedules from anywhere at any time. Calabrio WFM MyTime is a fully functional interactive application, allowing users of the Calabrio WFM solution to view and manage their work schedules. Using clear and simple pages, users can clearly see all activities during a day, when they are scheduled for lunch, what time they finish, what overtime they are working. Setting availability is a great feature for many agents, but especially for part time workers such as students, who need to be able to vary their work times. Through a powerful shift trading functionality users can quickly adapt working times with colleagues to suit their own lifestyle, all with a few simple finger touches. It’s also possible to view team members’ schedules, allowing easy coordination for meetings and other activities. Users can easily notify any absence due to sickness, request vacation, and check the status of a request. Users can view their schedule day by day, week by week or month by month. A great feature for agents, and a huge time saver for their supervisors. Advanced, but simple to use features, also include the setting of availability and shift trades. Naturally notifications and messages can be viewed so you can quickly know of any changes. Please Note: A customer’s IT department must allow agents to have access to MyTime from the Internet before CalabrioWFMMyTime may be used.