Ewpe Smart app not working? crashes or has problems?

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I have a problem with Ewpe Smart

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53 User reports:
App has problems
 User reports 53

⚠️ Most reported problems ⚠️
Login
27.6%

Not working
22.4%

Connection
19.0%

Crashes
17.2%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Ewpe Smart Problems 🔥

- Проблеми з підключенням до пристроїв, випадкове виходження з системи та неможливість повторного входу.

- Часті проблеми з підключенням до кондиціонера за допомогою додатку.

- Неінтуїтивне використання іконок, потрібна допомога для користувачів.

- Проблеми зі входом в додаток через електронну пошту та неможливість використання з Alexa або Google.

- Додаток не працює з динамічним IP-адресою та не може підключитися до європейських серверів.

📋 5 Reported Issues:

P
Per-Axel Thulin 2024-03-20

Hej! mitt gamla email har upphört har ingen tillgång till det vill ändra till den nya hur gör jag den gamla var p.thulin@redacted

P
Peter Roos Wilfa Oy 2024-03-07

Hello, Ewpe Smart application has not worked with Wilfa air-to-air heat pumps for some time. Whats is the reason and when will this be resolved?

B
Brigitte Herman 2022-11-29

habe mein passwort vergessen, um es zurueckzusetzen brauchst du ein prufvode, aber den erhalte ich einfach nicht und ich kann mich nicht in die app anmelden, katastrofe........

Željo 2022-10-10

Ne mogu pokrenuti aplikaciju,pri pokretanju pojavi se slika početna i zaledi se tako da nemogu ništa učiniti,inače je sve funkcioniralo kako treba al posljednjih 15 dana je ne koristim zbog gore navedenog problema. Ne mogu da pokrenem ni gree+ app isto se dešava.Da li postoji neki problem sa app?

⚠️ Troubleshoot | Report Issue ⚠️
M
Mark 2022-04-17

Ewpe Smart not compatible with my version of Android. So that's no good. Ewpe Smart on iPhone has a tick box at bottom of Sign-up screen about agreement, but tick box doesn't tick. This tick box pop-up covers Sign-up button. So can't use it in android or iPhone

Showing 1-5 of 5 reported issues:

Have a Problem with Ewpe Smart? Report Issue




Common Ewpe Smart Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Ewpe Smart iPhone Issues and Solutions

  2. Ewpe Smart Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: aiweipu@ewpeinfo.com

Website: 🌍 Visit EWPE Smart Website

Privacy Policy: https://helpgrih.gree.com/agreement/index.html

Developer: Zhuhai EWPE Information Technology Co., Ltd.




‼️ Outages Happening Right Now

  • Apr 18, 2025, 02:13 PM

    a user from Tiel, Netherlands reported problems with Ewpe Smart : Crashes

  • Apr 02, 2025, 09:41 AM

    a user from Aszód, Hungary reported problems with Ewpe Smart : Connection

  • Mar 29, 2025, 06:28 PM

    a user from Sackville, Canada reported problems with Ewpe Smart : Connection

  • Feb 17, 2025, 02:57 PM

    a user from Milan, Italy reported problems with Ewpe Smart : Not working

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