Enki Status

Last Updated on 2021-08-02 by Leroy Merlin France

I have a problem with Enki

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Most reported problems

60.0%

Not working

33.3%

Account

3.3%

Something else

3.3%

Stephanne 2023-10-29

Hi. My enki app is not log in again, I tried to restart my cellphone and clean all cache but don't work.

Showing 1-1 of 1 reported issues:

Common Enki Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Enki network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Enki App
1. On android, goto Settings » Enki » click [Force Stop]

Clear Enki App Cache and Data:
1. On android, goto Settings » Apps » Enki » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Enki.

On android, goto Settings » Apps or Manage Apps tab.
Click Enki » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Enki » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Enki

E-Mail: [email protected]

Website: 🌍 Visit Enki Website

Privacy Policy: https://enki.com/privacy-policy

Developer: enki.com

May 14, 2026, 07:22 PM
a iOS user from Limoux, France reported problems with Enki : Not working
May 10, 2026, 10:00 AM
a iOS user from Mâcon, France reported problems with Enki : Not working
Apr 02, 2026, 05:26 PM
a Windows user from Colombes, France reported problems with Enki : Login
Jan 19, 2026, 10:19 AM
a AndroidOS user from Lyon, France reported problems with Enki : Login
Dec 16, 2025, 06:24 AM
a AndroidOS user from Metz, France reported problems with Enki : Not working
Nov 30, 2025, 10:52 AM
a Windows user from Ménesplet, France reported problems with Enki : Not working
Nov 01, 2025, 05:21 PM
a Windows user from Boissy-Saint-Léger, France reported problems with Enki : Login
Oct 27, 2025, 05:30 PM
a Windows user from Marseille, France reported problems with Enki : Login
Oct 17, 2025, 09:33 AM
a iOS user from Paris, France reported problems with Enki : Login
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a iOS user from Rennes, France reported problems with Enki : Login
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