Citibank KR Reviews

Citibank KR Reviews

Published by on 2026-03-24

🏷️ About: Experience the Citi Mobile App, improved with easier navigation, newer design and stronger authentication. Key Functionalities ▶ Hassle-free Registration No more IDs and passwords.


     


Overall Customer Experience 😎


🤬 Negative experience
73.7%

😎 Positive experience
26.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 119 combined software reviews.

Is Citibank KR Safe?
Citibank KR appears generally safe, but use with caution.
26.3/100

  Safety Analysis »»

Is Citibank KR Legit?
Citibank KR appears legitimate, though exercise caution.
26.3/100



Read 20 Customer Service Reviews 😠💢

4.5 out of 5
Terrible

This newest version of CitibankKR is practically useless to me. The only way to log in now is the old ID-plus-password combination, even though I’m in Korea and have a phone number in my name. Non-Korean names have to be spelled out completely as shown on one’s ID card to use other, more modern login methods, but not enough space is given to do so. I can no longer get the “copy certificate” function to work properly, either. In addition, with the old login method, I have to change the default language every time I log in. The settings show English as the default, yet Korean is displayed with every login now.

Captive audience, right?

Easily the worst banking app I’ve had to use, even among the other Korean banks. Nothing makes sense and it’s very cumbersome to use. The only English I can see is the headings. You’ll have to have a decent understanding of Korean to use CitibankKR. Everything feels like it was an afterthought.

Language setting

Ever since CitibankKR was updated a few months ago the language never stays in English. I have to the “default” language to English every time I log in.
It seems like Citi bank Korea won’t be around much longer but it’s still a big inconvenience.

The most useful banking app

Easy and quick access to everything. CitibankKR makes what can be a struggle as easy as couple buttons. From credit card to financing, it really is attaining all the functions you could ask for.

Easy to use!

Great in general, except some bugs..
Highly recommended!!
👍👍

Best Banking App ever

This is my best banking app in my life.
UI is so simple and easy to understand.
Also transfer is so fast!!

Best app for banking with Citibank in Korea.

This is pretty much the only app to use for banking with Citibank in Korea. There are no alternatives! Highly recommend it if you are banking with Citibank in Korea.

Much better app

I used a lot of other banking apps in Korea. This is the best! It does not require complicated installation common in Korea! I like this much! Five stars!!

Real convenient app

CitibankKR is really convenient to use comparing with other banking apps. One of the reason why I use citibank is the citibank application.

다른은행들의 앱에 비해 사용하기 엄청 편리합니다. 간단한 인증과 이체과정이 시티은행을 이용하는 가장 중요한 이유 중에 하나입니다.

Easy mobile app banking

CitibankKR is useful to take care of personal banking without any issues.

Easy to use and supports faceID for security

A lot of other korean banking apps don’t support faceID for added security with iPhone X. Citibank korea app supports faceID.
Also the interface is easy to use!

Simple but Smart :)

Other banking apps have too many useless buttons.
But CitibankKR is simple but smart enough!

Cool!

It is easy to use, and I do many things with CitibankKR. Almost other korean banking apps are needed additional things to use them, but Citibank app is simple.

It's the most helpful banking app in Korea

I think it's the most helpful banking app in Korea. Most of all of the banking apps need the another apps, such as authenticator, for sending money, but it's not need the one.

convenience and fast!!

I could access my card data with this mobile app. also access with finger is easy to check my expend. so cool!!

Best comfortable banking application.

I had used few banking apps before. However, the Citi bank app is the most comfortable and intuitive banking app. The face recognition is upgraded way better.

This app'll make your life easier.

The most easy-to-use yet comprehensive bank app ever. I've been recommending this mobile app to every Citi customer I know. It really makes your life easier.

It’s great and very easy to use.

Face ID is already available and very fast identification recognition as well. Easy to check my money come and out and also transfer it efficiently! Snapshot is also amazing!

No more horrible UI

The previous version also had a nice and smooth functions, however, the total design and UI was quite a horror. It's much better now and I have no complain with anything.

Best banking app

This is the best banking app for iphone

Easy and easy for user

And very fast to reconize every infromations



Is Citibank KR Safe? 🙏

Citibank KR appears generally safe, but use with caution. JustUseApp Safety Score for Citibank KR is 26.3/100.
This assessment is based on our NLP analysis of 119 user reviews. Combined with the app store average rating of 4.5/5.

Safety Analysis

81.5% of users say app is safe 👍
81.5%

9.2% of users have some concerns ⚠️
9.2%

9.2% of users say app is risky 🚨
9.2%


Is Citibank KR Legit? 💯

Citibank KR appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Citibank KR is 26.3/100 .
This conclusion is based on analysis of 119 user reviews.

🔏 Privacy & Data Safety

Citibank KR collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Location
    • Diagnostics



How was your experience with Citibank KR? Post a Review




Features

Citi Mobile® is compliant with Citi’s global data protection and fraud detection standards.

- Camera : Allows the app to take a picture of ID card, recognize faces, upper body shot, scan bar code/QR code for service application.

* If you have any queries about Citi Mobile®, please use our Mobile Chat or contact Citiphone.

Experience the Citi Mobile App, improved with easier navigation, newer design and stronger authentication.

* Depending on the transaction risk (transfer amount, recipient account) some additional authentication such as OTP/SMS OTP authentication may be required for your financial security.

  Contact Support
Developer:
CITIBANK KOREA INC.

Contact e-Mail: