Contact Citibank KR Support
Company Name: CITIBANK KOREA INC.
About: Experience the Citi Mobile App, improved with easier navigation, newer design
and stronger authentication.
Key Functionalities
▶ Hassle-free
Registration
No more IDs and passwords.
Citibank KR Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Citibank KR Website
Privacy Policy: https://www.citibank.co.kr/CusIvinCnts0100.act
Developer: 한국씨티은행
3 Most reported problems 😔💔
Terrible
by Seoul2seoul
This newest version of the app is practically useless to me. The only way to log in now is the old ID-plus-password combination, even though I’m in Korea and have a phone number in my name. Non-Korean names have to be spelled out completely as shown on one’s ID card to use other, more modern login methods, but not enough space is given to do so. I can no longer get the “copy certificate” function to work properly, either. In addition, with the old login method, I have to change the default language every time I log in. The settings show English as the default, yet Korean is displayed with every login now.
Captive audience, right?
by BobSacamano842
Easily the worst banking app I’ve had to use, even among the other Korean banks. Nothing makes sense and it’s very cumbersome to use. The only English I can see is the headings. You’ll have to have a decent understanding of Korean to use this app. Everything feels like it was an afterthought.
Language setting
by Neener2715
Ever since this app was updated a few months ago the language never stays in English. I have to the “default” language to English every time I log in.
It seems like Citi bank Korea won’t be around much longer but it’s still a big inconvenience.
Have a Problem with Citibank KR? Report Issue
Why should I report an Issue with Citibank KR?
- Pulling issues faced by users like you is a good way to draw attention of Citibank KR to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Citibank KR customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Citibank KR.
