Jeeny app not working? crashes or has problems?

Jeeny Status

Published by Jeeny on 2023-12-10

Welcome to Jeeny, your on-demand taxi service and travel companion! (Previously
known as Easy / Easy Taxi) Book your ride easily with this fast ride-hailing &
airport transfer service. With presence in Riyadh, Jeddah, Dammam, Al Khobar,
Madinah, Jubail, Hofuf and Amman, the capital of Jordan, we have the largest
fleet of private car and taxi cab drivers in the cities where we operate.

I have a problem with Jeeny

Are you having issues? Select the issue you are having below and provide feedback to Jeeny.

User reports:
No current problems

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 6 Comments

By Jamil 1 month ago

Dear sir, I am not getting passenger and also in the app passenger area are not showing My id is on this number 0510522687

By Jamil Ahmed 1 month ago

Hello Sir, Hope you will be fine, My ID on jeeny driver app from Saudi Arabia Riyadh, but I having issue in orders(not yaking orders from jeeny app). I will be very thankful to you Thanks and Regards Jamil Ahmed Car : Toyota Avanza(8 seater) ATJ-6686 0510522687

By Khouloud Jouini 2 months ago

App blocked at finding a driver since 3 in the morning and is holding the amount of the ride on my card

By Karamat Ullah Muhammad Rahman 3 months ago

The app is not working. It can be signed in but not getting any ride. Don't know what has happened to the app.

By musa mia khalilur Rahman 9 months ago

I don't know what happened to my ID do not work it

By Ahmed abdelmegeed 10 months ago

Please help me open the app as it is locked and I am unable to use it

Common dislikes about Jeeny app

- Too many drivers around

- Cancellation fees charged without reason

- Drivers not wearing masks

- Cars reeking of cigarettes and dirty

- Poor customer service

Have a Problem with Jeeny - جيني? Report Issue

Common Jeeny Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Jeeny app on iOS and Android devices. Solve all Jeeny app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Jeeny iPhone Issues and Solutions

Jeeny iOS app crashes, not working, errors
Jeeny iOS app network issues
Jeeny on iOS has black/white screen

Jeeny Android App Issues and Solutions

Jeeny has errors/crashing/not working
Jeeny server network connectivity issues
Jeeny has black screen

Jeeny iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Jeeny app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Jeeny app crashes or not working on Iphone (iOS):

Close and restart the Jeeny app on iPhone
Update Jeeny app to the Latest Version for iOS
Uninstall and reinstall Jeeny iPhone app
Update your iPhone to the latest iOS version

Fix Jeeny on iPhone unable to connect to server/internet connection issues::

To resolve Jeeny network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Jeeny black/white screen (blank screen) on iPhone:

Follow the Jeeny iOS app troubleshooting guide Here →

Jeeny Android App Issues and Solutions

Fix Jeeny not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Jeeny app issues:

Force Stop the Jeeny App
1. On android, goto "Settings" » click Jeeny app. » click "Force Stop".

Update Jeeny to the latest version on PlayStore

Clear Jeeny App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Jeeny app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Jeeny.

Fix Jeeny unable to contact server/ Jeeny internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Jeeny » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Jeeny » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Jeeny on android.

Solve Jeeny black/white screens issue on Android:

Follow the Jeeny android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jeeny, developers of Jeeny.

47.06% Contact Match

Developer: Geebny

E-Mail: [email protected]

Website: Visit Jeeny Website

About this app

Travel the city, discover the nightlife or find a transfer to the airport - this app will be there and serve you with the best taxi car ride service. 1- Easy to use: Booking your trip is made easy with only one tap. 2- Quality: Your this app drivers are professionally trained and the fleet cars (private & taxi cabs) have gone through stringent quality checks to guarantee you an excellent service. 3- Fast: We always assign the nearest car to drive to your pickup location. Our app also provides you with all driver and ride details so that you can rest assured you are being served by the best. 6- Cash payment: You can pay by cash after reaching your destination. 7- Anytime: Book a trip with this app drivers 24/7, with excellent customer care support agents. 2- (Optional) set up your destination to get a fare estimate and arrive easier. 3- Confirm your location and set the details of your trip request. 2- Insert your top-up value and the phone number to receive the top-up pin via SMS. 3- Apply the top-up pin and book your taxi car ride now! Get your rides in less than 5 minutes. 4- Available: this app is available in different cities: Riyadh, Jeddah, Dammam, Al Khobar, Madinah, Jubail, Hofuf and Amman, the capital of Jordan. 5- Safe: We thoroughly train each driver and have implemented a rating system to always offer the best drivers in your city who follow safety measures. With presence in Riyadh, Jeddah, Dammam, Al Khobar, Madinah, Jubail, Hofuf and Amman, the capital of Jordan, we have the largest fleet of private car and taxi cab drivers in the cities where we operate. No matter if you feel like traveling the city and visit Riyadh, Jeddah, Dammam, Al Khobar, Madinah, Jubail, Hofuf, and Amman, the capital of Jordan or you would like to request an airport transfer. Welcome to this app, your on-demand taxi service and travel companion! (Previously known as Easy / Easy Taxi) Book your ride easily with this fast ride-hailing & airport transfer service. Our car ride service assures that your driver will arrive in less than 5 minutes at your pickup location and bring you to your destination. Booking taxi car rides are easy and fast with this app!