myCOMPASS PA Status
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problems reported in the last 24 hours
Summary of myCOMPASS PA Problems 😠👌🔥
- Information can be hacked
- Takes a long time to sort out hacked information
- App has not worked in several weeks
- No option to do SAR
- No emails or notices received
13 Reported Issues: 😵🆘🛟🚨📢
The previous email I used for the mycompass app, no longer exist, how can I add my new email to the app?
The app keeps saying it's under maintenance try again-but it's been that way for over a week and half now.
Trying to use my LIHEAP registration number (from postcard) for early registration (before November). After I enter my social security number and the registration number I click "Sign In" and then get a message: "The system is currently unavailable, please try again later." The Compass PA website has been telling me this for the last 3 weeks. Beyond frustrated. Am I going to freeze to death this winter until the system becomes "available" ???
I can log into my compass app I click on my documents and it just loads and loads and loads it doesn't load them at all
There is no submit option for my sar renewal. Everything looks good. Check marks next to everything but when I go into review and submit there is only review. Yes I scrolled up all the way lol. It's just not there.
The app opens fine, I'm able to upload documents fine but I'm unable to submit a completed semi-annual reporting (SAR) form. For two days now I've been trying to submit it but every time I receive a message with a red back ground stating "We are unable to submit your SAR at this time. please try again later". I don't know if this is an error with the app or if it's because I'm submitting the SAR late due to no fault of my own. The app shows a message when first opened that my SAR is late, partially completed and to submit it so its making it seem like I should still be able to submit it even though it's late which makes me think it's the app not working that's the problem. It was due August 23, 2023 but the notice and form were only just delivered by USPS to my home yesterday, August 25, 2023 which I have proof of. I'm signed up for informed delivery through USPS and they send emails daily showing photos of all paper mail that will be delivered that day. The email received yesterday from them clearly shows a photo of the envelope containing the SAR scheduled for delivery that same day (August 25th). I was able to upload screenshots of my email and the informed delivery section of the USPS website to the compass app yesterday but still can't submit the SAR. I'm getting super frustrated that this may now potentially affect my benefits yet the whole reason this is happening is because the assistance office either sent the SAR out late (they claim it was mailed out August 11th) or USPS screwed around causing it to be delivered late plus the apps not working right. Highly irritating.
Compass not working can't log in
My compass account says system is having trouble locating my data
have not been able to access the website for a couple weeks
Everything on your website is crashing. I can’t get ahold of social security, disability, unemployment, or compass website. What is going on?? I just lost my job and I need the money!!!
A message says app not working at this time
I have been granted early access to apply for LiHEAP. I followed the prompts on the app and after pressing the get started button it just circles and goes nowhere.
The app no longer shows my EBT balance. It just a white screen where it used to be and will not load. My notifications also do not disappear once reading them. This has all been occurring since I was prompted that I needed to update the app weeks ago
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Common myCOMPASS PA Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot myCOMPASS PA app on iOS and Android devices. Solve all myCOMPASS PA app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pennsylvania Department of Human Services, developers of myCOMPASS PA.
Whether you want to know the status of your application or send us a photo of required documents, you’re always just a few taps away. • Upload, send, and view documents related to your application or benefits. • Report changes to your addresses, emails, or phone numbers. • Check status of benefits for which you’ve applied for. myCOMPASS PA. Introducing myCOMPASS PA, for Pennsylvanians who have applied for or get health and human service programs or benefits. You can now access your benefits from anywhere, whenever you want. The best part? Tasks that used to involve a trip to the county assistance office can be accomplished with only a few minutes on myCOMPASSPA . It offers many of the same features found on COMPASS, but right from your phone. Managing your benefits just got easier. You can take care of business while you’re on-the-go. We use comments and shared experiences to help us make improvements. We’re always looking for new ways to better our app. We will continue to monitor and fix performance issues, along with other issues highlighted in feedback.
