Microsoft Translator app not working? crashes or has problems?

Microsoft Translator Status

Last Updated on 2024-05-01 by Microsoft Corporation

I have a problem with Microsoft Translator

Are you having issues? Select the issue you are having below and provide feedback to Microsoft Translator.

⚠️ Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
13 User reports:
App has problems

User reports 13

⚠️ Most reported problems ⚠️

Not working

58.8%

Something else

23.5%

11.8%

Screen

5.9%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Microsoft Translator Problems 🔥

- Share to translate function does not work.

- No way to have the overlay show Romaji instead of the nonsense translation it puts over the text.

- Cannot translate Russian and Ukrainian text.

📋 4 Reported Issues:

Shaun Cleaver 2022-10-25

The text is repeating, with partial messages appearing which are then followed by more complete messages. The end result is a stream of boxes - some with partial messages, and then a final one with a more complete message. It is hard to read. I tried de-activating the "show partial messages" and the result to this was a series of grey boxes without text - it is still difficult to follow.

Jenni 2022-06-09

Keeps saying, error establishing a secure connection, your device clock may be wrong. Have checked this and also reinstalled with no luck

Mr Ronald Rankine 2022-05-24

Keep getting message "couldn't speak your translation" (Welsh)

Claudio 2022-05-16

It was a great App translating from camera, but no longer works. Every time I try, the output is “unable to translate”.

Showing 1-4 of 4 reported issues:

Have a Problem with Microsoft Translator? Report Issue

Common Microsoft Translator Problems & Solutions. Troubleshooting Guide

Table of Contents:

Microsoft Translator iPhone Issues and Solutions

Microsoft Translator iOS app crashes, not working, errors
Microsoft Translator iOS app network issues
Microsoft Translator on iOS has black/white screen

Microsoft Translator Android App Issues and Solutions

Microsoft Translator has errors/crashing/not working
Microsoft Translator server network connectivity issues
Microsoft Translator has black screen

⚠️ Troubleshoot | Fix Now in One Click

Microsoft Translator iPhone Issues and Solutions

How to fix Microsoft Translator app crashes or not working on Iphone (iOS):

Close and restart the Microsoft Translator app on iPhone
Update Microsoft Translator app to the Latest Version for iOS
Uninstall and reinstall Microsoft Translator iPhone app
Update your iPhone to the latest iOS version

Fix Microsoft Translator on iPhone unable to connect to server/internet connection issues::

To resolve Microsoft Translator network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Microsoft Translator Android App Issues and Solutions

Fix Microsoft Translator not working on Android, crashes, errors or is unresponsive:

Force Stop the Microsoft Translator App
1. On android, goto Settings » Microsoft Translator » click [Force Stop]

Update Microsoft Translator to the latest version on PlayStore

Clear Microsoft Translator App Cache and Data:
1. On android, goto Settings » Apps » Microsoft Translator » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Microsoft Translator.

Fix Microsoft Translator unable to contact server/ Microsoft Translator internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Microsoft Translator » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Microsoft Translator » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Microsoft Translator