Are you having issues? Select the issue you are having below and provide feedback to TendSecure.
- Sound output/ talk-back feature is not great
- Connectivity issues
- If you lose power, the handshake between router and camera doesn’t always work
- Motion detection is very sensitive
- Have to hit play to view the live feed from my cameras
- Terrible setup, keeps disconnecting my camera with 75mbps internet
The application on my phone states to "check my internet connection and log in again." I have internet connection and i am getting notifications from the tend secure app. However i can not log into the app. Very frustrating. I already deleted the app and reinstalled and it continues to say the same thing. Please fix, this issue on your end.
I can’t update the app on my iPhone because it’s not in the App Store anymore. What do I do now?
Looks like my Tend Secure app received an update. Now the Notification option has disappeared under Set Motion Detection. How can I get that restored? Thanks.
Lost connection to several of our camera's. I have gotten all on line but 1 it is the white Lunx not the pro.The first one which is smaller.
Complete guide to troubleshoot TendSecure app on iOS and Android devices. Solve all TendSecure app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tend Insights Inc, developers of TendSecure.
As proud recipients of the 2015, 2016 and 2017 Consumer Electronics Show (CES) Innovation Honoree Awards, we continue to strive for excellence as we make our footprint in the connected home industry. Our free Tend Secure app gives you access and full control of your Tend Secure Lynx cameras for an all-in-one monitoring solution. All motion triggered video and audio are saved automatically and stored for up to seven days on Tend's secure cloud-based servers. Inside TendSecure , you’ll be able to build your own facial recognition library with certain models so you can get mobile check-in notifications from family and loved ones. It’s free, so you can always see what’s happened for the past 7 days for added peace of mind. Choose any of our cameras today, and start tending to what matters most. this app now supports only iOS 11 and above. Please update accordingly.