Contact myCOMPASS PA

Contact myCOMPASS PA Support


Company Name:

About: Introducing myCOMPASS PA, for Pennsylvanians who have applied for or get health
and human service programs or benefits. It offers many of the same features
found on COMPASS, but right from your phone.



myCOMPASS PA Customer Service 👿🤬😡😠💢😤

myCOMPASS PA Contact Information

Listed below are our top recommendations on how to get in contact with myCOMPASS PA. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact myCOMPASS PA. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pennsylvania Department of Human Services








Read 3 Customer Service Reviews 😭😔💔

4.7 out of 5

App still not working

2022-04-28

by Michelebella1977

App has not worked in several weeks, possibly a couple months. I’ve tried uninstalling and installing again, turning on and off my phone, and yet, the app still has a pop-up error message telling me it’s not working. I can see basic information, but not anything about my EBT food/cash transactions or balance at all. Why the error? Developer sent me a message giving me instructions to fix, and I followed those directions but there is no change to the error. What gives? I’d like to be able to use this new version of the app - and was able to up until about a month ago - but it’s pretty useless now, unless I want to be given the same reminders over and over again (which can’t be cleared even though I’ve looked at them multiple times and tried to clear the notifications with no luck). Please help to fix my inability to use the app and I’ll change my review. Thanks.

Irritating

2022-05-05

by Angrywifeandmom

I want to love this app. Before it was updated, I did. I had no trouble sending my information online. Now, I’ve been trying to do the SAR and the app keeps kicking me out or just won’t let me log in. It does not give me the option of doing the SAR even though when I click on my benefits, it says the SAR has to be done by 3/31. I get no emails of notices and I haven’t even received anything in the mail. I only found out that it needed done because the insurance company called to let me know. When I try to call, the local office doesn’t answer the phone and the 1-800 number tells me to use the app. They don’t want people coming into the local office, so what am I supposed to do? My son has epilepsy and we can not afford to be without his insurance.

Services

2022-05-12

by TDialo

Every time I send a message or change electronically I get a speedy response. The caseworkers are very thorough, professional and speedy in getting benefits processed. Very far reach from dropping apps off in the HBG office and the apps constantly getting lost. I’ve seen so many people in literal tears in that office who submitted their required apps and docs, including myself and just pushed to the side because of other human error!
I hope that everyone has access to the online services and they have knowledge to complete it. If not, I hope a center will be opened for them.

Thank you for all my benefits and services! Especially for the caseworkers in Johnstown, Pa who have really made these processes stress free!!


Have a Problem with myCOMPASS PA? Report Issue




Why should I report an Issue with myCOMPASS PA?

  1. Pulling issues faced by users like you is a good way to draw attention of myCOMPASS PA to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a myCOMPASS PA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using myCOMPASS PA.


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