myVCA app not working? crashes or has problems?

myVCA Status

Last Updated on 2024-06-20 by VCA Antech Inc.

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11 User reports:
App has problems

User reports 11

⚠️ Most reported problems ⚠️

75.0%

Not working

16.7%

Something else

8.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of myVCA Problems 😠👌🔥

- Too many bugs

- Notifications to administer pet's heartworm preventative in under 5 seconds

- Not able to check in on the phone

- Failed to get the chat button to work

1 Reported Issues: 😵🆘🛟🚨📢

Helene

2024-11-19

Whenever I would log in to the website or on the app, it doesn't let me log in.

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Common myVCA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot myVCA app on iOS and Android devices. Solve all myVCA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

myVCA iPhone Issues and Solutions

myVCA iOS app crashes, not working, errors
myVCA iOS app network issues
myVCA on iOS has black/white screen

myVCA Android App Issues and Solutions

myVCA has errors/crashing/not working
myVCA server network connectivity issues
myVCA has black screen

myVCA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever myVCA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix myVCA app crashes or not working on Iphone (iOS):

Close and restart the myVCA app on iPhone
Update myVCA app to the Latest Version for iOS
Uninstall and reinstall myVCA iPhone app
Update your iPhone to the latest iOS version

Fix myVCA on iPhone unable to connect to server/internet connection issues::

To resolve myVCA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix myVCA black/white screen (blank screen) on iPhone:

Follow the myVCA iOS app troubleshooting guide Here →

myVCA Android App Issues and Solutions

Fix myVCA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent myVCA app issues:

Force Stop the myVCA App
1. On android, goto "Settings" » click myVCA app. » click "Force Stop".

Update myVCA to the latest version on PlayStore

Clear myVCA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "myVCA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch myVCA.

Fix myVCA unable to contact server/ myVCA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click myVCA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got myVCA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch myVCA on android.

Solve myVCA black/white screens issue on Android:

Follow the myVCA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at VCA Antech Inc., developers of myVCA.

About this app

this app is your tailor-made guide to raising a healthy and happy pet. Not a VCA client? Find a hospital near you at vcahospitals. com/find-a-hospital. Learn more about CareClub at VCACareClub. com.