Are you having issues? Select the issue you are having below and provide feedback to ShopRite.
- Poor customer service
- Disorganized pick up zone
- Third-party shopper communication
- 50/50 chance of order being delivered on time
- No communication from ShopRite staff
digital coupons not working
I am unable to load digital coupons, emailed on June 12 initially, got a robo email and nothing since. I am signed in. I signed out and back in again, still unable to load coupons.
No longer show aisles with product search. How do I fix this?
I am logged into my account on the ShopRite app but it will not allow me to access digital coupons. Why is that?
cannot load digital coupons on desktop pc tried relogging in to no avail
Digital coupons will not load.."something went wrong" message
digital coupons will not load.
Digital coupons willl not load
Digital coupons will not load on my app
Can't clip coupons or submit order
I can not complete my order on app or website. There is no where for me to put in my payment method.
Once I log in I am unable to see the weekly circular. I already delete and re installed the app
Cannot get products to load. Reload does not work
I have been locked out of the ShopRite app. It says I have been blocked.
The aisles the products are in aren't showing in the app. Just says OTHER. Checked my settings and they are all correct. I rely on seeing what aisles things are in to get in and out of the store quickly.
Same issue as the below post from several months ago.....c'mon Shoprite get your act (app) together!!! I returned all of the mispriced digital items back to the shelves....and saved myself $10+last night alone. My trust in these coupons is gone, will shop other places for these items "Multiple times now I've loaded digital coupons onto my app while shopping and multiple times some, or all, of the coupons do not work. I double and triple check that the product I selected is the right item / barcode number and that I selected the correct store. For example, I used a coupon that should have saved me $3 off of two Colgate toothpastes. I made sure I selected the correct type, as not all of them were applicable, and in the end the coupon did not work. I did not have the chance to bring this to customer service as I was busy and paid for it anyway. Nonethless, it is getting irritating that the digital coupons are not working"
Digital Coupons are not loading
It keeps saying dissmiss, something went wrong. Cannot continue to pay and submit
I cannot access ShopRite digital coupons after logging in to my account. The screen jumps around showing illegible images. I shut down my computer, cleared the history and logged back in only to have the issue happen again.
When i clip on a digital coupon nothing happens.
We keep getting our credit card declined when checking out. trying multiple devices and computer. reentered account info and keep getting declined. checked with CC company and our CC is good. This is a common accorance however it's gotten worst.
I cannot check out using online shopping. For some reason it will not take my payment. I cannot submit my order. What can I do?
Won’t take payment
Cant login on my iphone13 ios 16.4.1 even after reinstall of shoprite app (9.2.2-6904). Tried my registered login, as well as wife’s login, that both worked on wife’s iphone but not on mine. Hangs on blank .brands.wakefern url screen. No VPN or mail Relay enabled. Able to login to shoprite.com website using a browser. What gives?
It says log in to load ut then wont let me load to card
Can't load digital coupons. Get "error whole clipping coupon"
I log on to the website to load on digital coupons and it keeps saying log on to load coupons. I have been having this issue for 2 days.
I am logged into my account but I cannot download the digital coupons from the website. It keeps telling me to log in to download. I am not having this problem on the app, only the website
Multiple times now I've loaded digital coupons onto my app while shopping and multiple times some, or all, of the coupons do not work. I double and triple check that the product I selected is the right item / barcode number and that I selected the correct store. For example, I used a coupon that should have saved me $3 off of two Colgate toothpastes. I made sure I selected the correct type, as not all of them were applicable, and in the end the coupon did not work. I did not have the chance to bring this to customer service as I was busy and paid for it anyway. Nonethless, it is getting irritating that the digital coupons are not working
Shopping List will not sort by aisle. I uninstalled/reinstalled app. Also contacted Wakefern. TWICE. First response was "alerting our tech team". No second response. Guess the kindergarten tech team was at recess.
Complete guide to troubleshoot ShopRite app on iOS and Android devices. Solve all ShopRite app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wakefern Food Corp, developers of ShopRite.
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