ShopRite app not working? crashes or has problems?

ShopRite Status


I have a problem with ShopRite

Are you having issues? Select the issue you are having below and provide feedback to ShopRite.




⚠️ Most reported problems ⚠️

Not working
43.5%

Login
26.0%

Crashes
8.3%

Something else
8.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of ShopRite Problems 😠👌🔥

- Poor customer service

- Disorganized pick up zone

- Third-party shopper communication

- 50/50 chance of order being delivered on time

- No communication from ShopRite staff

  127 Reported Issues: 😵🆘🛟🚨📢

Kara Mudge
2024-07-23

digital coupons not working

Mary Kelly
2024-06-19

I am unable to load digital coupons, emailed on June 12 initially, got a robo email and nothing since. I am signed in. I signed out and back in again, still unable to load coupons.

Lang
2024-06-03

No longer show aisles with product search. How do I fix this?

Susan Cole
2024-04-14

I am logged into my account on the ShopRite app but it will not allow me to access digital coupons. Why is that?

Gerald Troisi
2024-04-06

cannot load digital coupons on desktop pc tried relogging in to no avail

Douglas Anthony
2024-03-11

Digital coupons will not load.."something went wrong" message

ILONA ROMAN
2024-03-09

digital coupons will not load.

Eileen O'Hara
2024-02-25

Digital coupons willl not load

Steven Kapsalakis
2024-02-08

Digital coupons will not load on my app

B
2023-11-26

Can't clip coupons or submit order

April C
2023-11-26

I can not complete my order on app or website. There is no where for me to put in my payment method.

Teresa
2023-11-24

Once I log in I am unable to see the weekly circular. I already delete and re installed the app

Bonnie Todman
2023-11-02

Cannot get products to load. Reload does not work

Helen Simone
2023-10-30

I have been locked out of the ShopRite app. It says I have been blocked.

Sara
2023-10-30

The aisles the products are in aren't showing in the app. Just says OTHER. Checked my settings and they are all correct. I rely on seeing what aisles things are in to get in and out of the store quickly.

John Funck
2023-10-25

Same issue as the below post from several months ago.....c'mon Shoprite get your act (app) together!!! I returned all of the mispriced digital items back to the shelves....and saved myself $10+last night alone. My trust in these coupons is gone, will shop other places for these items "Multiple times now I've loaded digital coupons onto my app while shopping and multiple times some, or all, of the coupons do not work. I double and triple check that the product I selected is the right item / barcode number and that I selected the correct store. For example, I used a coupon that should have saved me $3 off of two Colgate toothpastes. I made sure I selected the correct type, as not all of them were applicable, and in the end the coupon did not work. I did not have the chance to bring this to customer service as I was busy and paid for it anyway. Nonethless, it is getting irritating that the digital coupons are not working"

Jason
2023-10-24

Digital Coupons are not loading

Christine Harwood
2023-10-17

It keeps saying dissmiss, something went wrong. Cannot continue to pay and submit

Isabelle Perry
2023-07-19

I cannot access ShopRite digital coupons after logging in to my account. The screen jumps around showing illegible images. I shut down my computer, cleared the history and logged back in only to have the issue happen again.

Kimberly
2023-07-02

When i clip on a digital coupon nothing happens.

Alisa Kaehler
2023-06-24

We keep getting our credit card declined when checking out. trying multiple devices and computer. reentered account info and keep getting declined. checked with CC company and our CC is good. This is a common accorance however it's gotten worst.

Jennifer Kenny
2023-05-07

I cannot check out using online shopping. For some reason it will not take my payment. I cannot submit my order. What can I do?

Jennifer
2023-05-07

Won’t take payment

Den
2023-04-15

Cant login on my iphone13 ios 16.4.1 even after reinstall of shoprite app (9.2.2-6904). Tried my registered login, as well as wife’s login, that both worked on wife’s iphone but not on mine. Hangs on blank .brands.wakefern url screen. No VPN or mail Relay enabled. Able to login to shoprite.com website using a browser. What gives?

Carol Walsh
2023-03-09

It says log in to load ut then wont let me load to card

Herman
2023-03-08

Can't load digital coupons. Get "error whole clipping coupon"

Helene
2023-03-08

I log on to the website to load on digital coupons and it keeps saying log on to load coupons. I have been having this issue for 2 days.

Janet
2023-03-05

I am logged into my account but I cannot download the digital coupons from the website. It keeps telling me to log in to download. I am not having this problem on the app, only the website

Kirsti Marquez
2023-02-27

Multiple times now I've loaded digital coupons onto my app while shopping and multiple times some, or all, of the coupons do not work. I double and triple check that the product I selected is the right item / barcode number and that I selected the correct store. For example, I used a coupon that should have saved me $3 off of two Colgate toothpastes. I made sure I selected the correct type, as not all of them were applicable, and in the end the coupon did not work. I did not have the chance to bring this to customer service as I was busy and paid for it anyway. Nonethless, it is getting irritating that the digital coupons are not working

Mary Champion
2023-02-26

Shopping List will not sort by aisle. I uninstalled/reinstalled app. Also contacted Wakefern. TWICE. First response was "alerting our tech team". No second response. Guess the kindergarten tech team was at recess.

Showing 1-30 of 127

Have a Problem with ShopRite: Groceries & Savings? Report Issue




Common ShopRite Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wakefern Food Corp, developers of ShopRite.




About this app

Imagine everything you need for savings, recipes, and coupons for both in-store and online shopping, in one single app.  Search, scan, save lists and notes, get deals, and order pick up or delivery - just like that.  Learn more about the features of the new this app app - app.