ShopHQ app not working? crashes or has problems?

ShopHQ Status

Published by iMedia Brands, Inc. on 2023-11-01

Experience feel-good shopping with ShopHQ right on your iPhone. At ShopHQ,
we’re firm believers in being good to others as well as ourselves, which is
why we work so hard to offer fun, functional and beautiful products you can feel
good about – all at tremendous value that your wallet can feel good about too.

I have a problem with ShopHQ

Are you having issues? Select the issue you are having below and provide feedback to ShopHQ.

User reports:
App has problems

User reports 4

problems reported in the last 24 hours

24 hour clock

Most reported problems

75.0%

Not working

25.0%

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about ShopHQ app

- No return label provided

- Money takes 2-3 weeks to be refunded

- Bank requires entering credit card number frequently

- Customer service is unhelpful

- Item was defective and case was broken

Have a Problem with ShopHQ – Shopping Made Easy? Report Issue

Common ShopHQ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ShopHQ app on iOS and Android devices. Solve all ShopHQ app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ShopHQ iPhone Issues and Solutions

ShopHQ iOS app crashes, not working, errors
ShopHQ iOS app network issues
ShopHQ on iOS has black/white screen

ShopHQ Android App Issues and Solutions

ShopHQ has errors/crashing/not working
ShopHQ server network connectivity issues
ShopHQ has black screen

ShopHQ iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ShopHQ app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ShopHQ app crashes or not working on Iphone (iOS):

Close and restart the ShopHQ app on iPhone
Update ShopHQ app to the Latest Version for iOS
Uninstall and reinstall ShopHQ iPhone app
Update your iPhone to the latest iOS version

Fix ShopHQ on iPhone unable to connect to server/internet connection issues::

To resolve ShopHQ network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ShopHQ black/white screen (blank screen) on iPhone:

Follow the ShopHQ iOS app troubleshooting guide Here →

ShopHQ Android App Issues and Solutions

Fix ShopHQ not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ShopHQ app issues:

Force Stop the ShopHQ App
1. On android, goto "Settings" » click ShopHQ app. » click "Force Stop".

Update ShopHQ to the latest version on PlayStore

Clear ShopHQ App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ShopHQ app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ShopHQ.

Fix ShopHQ unable to contact server/ ShopHQ internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ShopHQ » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ShopHQ » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ShopHQ on android.

Solve ShopHQ black/white screens issue on Android:

Follow the ShopHQ android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at iMedia Brands, Inc., developers of ShopHQ.

100% Contact Match

Developer: ShopHQ Mobile

E-Mail: [email protected]

Website: Visit ShopHQ Website

About this app

At this app, we’re firm believers in being good to others as well as ourselves, which is why we work so hard to offer fun, functional and beautiful products you can feel good about – all at tremendous value that your wallet can feel good about too. Use the Program Guide to find upcoming shows with your favorite brands like Invicta, Waterford, MacKenzie-Childs, many national brands and more. With the this app app for iPhone, you can visit us anytime from anywhere to laugh, learn and discover our outstanding brand partners, amazing designers, and energetic personalities we know you’re going to love. Then, just shop what you like from our carefully curated collections of jewelry, watches, beauty, fashion, kitchen, home goods, electronics, tech gear and more. Happy shopping! Read through customer reviews, view photos, and watch the live shows to find the best deals. Kitchen & Food: Elevate your kitchen and mealtimes with Paula Deen, Shaquille O’Neal, Waggoner’s Chocolates, Alaskan Seafood and more. Watches: Stay on time with Invicta, Seiko, Citizen, Casio, luxury brands and more. Health: Stay safe with masks, wellness products, sanitizers, fitness and more. Jewelry: Finish your look with necklaces, rings, earrings, bracelets in gold, gold embraced, sterling silver and more. Home: Decorate your home with Waterford Crystal, MacKenzie-Childs, Mark Roberts, Jeffrey Banks and more. JOIN NOW to earn free shipping refunds and 5% cash back – at this app and over 1,000+ retailers in the marketplace. Take advantage of fantastic prices on some of your favorite products, our newest arrivals and more. Or choose the ‘Remember Me’ option to save your password, making future sign ins a breeze. Beauty: Perfect your look with brushes, skincare, haircare, fragrances, lipstick, eyeshadow, foundation and more. Receive exclusive offers and coupons in your email inbox. Start saving today with a FREE 30-day trial, then just $16. 95 a month after!