Are you having issues? Select the issue you are having below and provide feedback to Cookie Jam.
- Rarely get earned rewards
- Screen locks up when certain ads are run
- Locked out with a black screen multiple times
- Issues with iPad compatibility
Loud random background music keeps kicking in. Drowns out anything else playing. It is not the standard game play sounds or tracks. Those have been turned off and muted. Have reinstalled, cleared cache, force stopped and nothing is working. Keeps coming back. Sometimes right away other times after a short time
Cannot get past update pages my tablet old does not have space to update anyway ...
Rewards keep freezing onwatch adds
Cookie jam keeps telling me "no internet connection" when trying to my daily rewards. All other app WiFi ok
Cookie Jam won’t load and stuck on IPhone and Samsung phone
I can not play on my iPad just keeps saying loading but doesn’t connect
The object is not shown completely. I am at level 516. The order request 22 number of donut but on screen only shows 12.
When I hit the bake key, it says loading but never does
I am so upset. I am on level 5000 plus.. I accidentally uninstall my cookie jam by jam city and I cannot get it back can you help me get it back installed on my tablet. Thanks Carolyn. Its not cookie jam match 3 games
Won't load. Message states developer problem and are aware. Like this for 24 hrs
My game said I had to log in with facebook and I never had to do that before. when it says cancel or continue I say cancel and it locks up.
why has cookie jam on facebook disappeared from my shortcuts and not able to locate it in games was there last night
Cookie Jam continues to ask me to sign in with Facebook to play—it’s never done that before and it will not let me play
Cookie Jam continues to ask me to sign in with Facebook to play—it’s never done that before and it will not let me play
when i get 60 or more days in it crashes will not let me on it comes up to find the hearts but it just keeps spinning why fix please
Lately the site has been so slow. You can move your mouse to move the different colored pieces and it's like it has jet lag. Slooooooow. Irritating and I love the game.
Cookie jam is stuck on the loading screen
Cookie jam app is crashing
Cookie Jam is very slow to load. When it does eventually load, the moves are all jittery and moves take a while to move. I have been in contact with the network, and they are saying not a problem. What is going on?? It is taking well over 5 minutes to load and just a nightmare to try and play. Can someone please help me
everytime i get to around a hundred days straight the game will not downloD FOR THE Day the the next day it works fine please address the problem i am fixing tolose 100 days
Why does cookie jam keep freezing?
my cookie jam wont load
Since I updated cookie jam about 2-3 weeks ago it is not working the way it was..When I click on free shot it starts with the ad and then goes back to starting the game..Same happens when you try to get the 5 free shots..
Game will not load after update.
Game will not load after update.
Hi, my cookie jam image when I play, is jerky. I have to repeat a move a few times before I get a reaction.
I cannot move to the next level. I am on level 6702. I get the message cannot connect to the server. I can spend the wheel. But I cannot get into the corner settings such as sound or Facebook.
Cookie jam blast opens to the map, I'm on level 2579, but it just sits there. None of the border icons are there. Cannot do anything with it.
Cookie jam stopped working on kindle. Now I get a msg that hardware does not support this application. It was working fine until I hit update app when kindle asked for the update Any chance I can get it back
Cookie jam blast had not been working for a week. Finally, when pressed today, it opened. But I was taken all the way back to level 1 and had to restart. I would like to get my levels back please. My email is not working so please contact me on facebook. Thank you
Complete guide to troubleshoot Cookie Jam app on iOS and Android devices. Solve all Cookie Jam app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jam City, Inc., developers of Cookie Jam.
Play through thousands of unique and challenging levels and compete against friends to see who can get the highest score. -Connect to Facebook to seamless sync across multiple devices and challenge friends! Got a sweet tooth? Blast through dessert themed islands and help Chef Panda crush cookies before they crumble in Cookie Jam - the SWEETEST match 3 game on mobile! Over 100 million people are already playing this deliciously sweet match 3 game filled with thousands of fun and challenging levels! Treat yourself to all the candy, cookies, cake, and candies you want with this calorie free treat! Check back often to see all the new candy, cake, and sweet treats that we've added! Swap candy colored treats and crush delicious cookies and cakes. DEVELOPER INFO: Jam City is the leading developer in truly cross-platform social gaming! Check out our other free match 3 puzzle games! Are you tired of matching candy or spreading jelly? Create explosive matches and win sweet rewards. COOKIE JAM, the COOKIE JAM logo, the Rainbow Cake Design, the COOKIE JAM characters, and related indicia are registered and/or unregistered trademarks and copyrights of Jam City, Inc. and may not be used without permission. © 2020, Jam City Inc. All rights reserved.