Torrid app not working? crashes or has problems?

Torrid Status

Published by Torrid LLC on 2024-01-08

TORRID FASHION FOR SIZES 10-30 -------------------------------------- 20 YEARS
OF PERFECT FIT As we reach our 20-year milestone, we reflect on how we've spent
the last two decades breaking the rules of design in pursuit of the perfect fit.
We didn’t believe curvy bodies should change to fit clothes; we changed
clothes to fit curvy bodies.

I have a problem with Torrid

Are you having issues? Select the issue you are having below and provide feedback to Torrid.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

400.0%

Crashes

100.0%

Reported Issues: 4 Comments

By Misty 10 months ago

The images won't load after I click on an item. It shows a gray circle with the words NO IMAGE. its been doing this first weeks now

By Jen Sygit 10 months ago

The App shopping bag never loads. I am using the latest IPhone 14 Pro and everything is fully updated. I have also deleted and reinstalled the app multiple times and restarted my phone. Hasn’t worked in months. I have to go to the website to place and order.

By Patrina Merckson 1 year ago

I forgot my password to this email

By Zulfiqar jilani 2 years ago

I was install torrid in my Android phone sucssefullly, when i serch any things ..it is ok. But downloading will be not stated ....and no reason give me. I love that app last 2 years but now i am not happy for downloading.

Common dislikes about Torrid app

-Refuses to load pictures and white screens with no back button.

-Accused of lying when trying to do an exchange.

-The "manage your credit card" section won't remember login info.

-Very limited path to find what you are looking for.

-No clear way to look at a list of favorites.

-App seemed to malfunction in regards to being signed in.

Have a Problem with Torrid? Report Issue

Common Torrid Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Torrid app on iOS and Android devices. Solve all Torrid app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Torrid iPhone Issues and Solutions

Torrid iOS app crashes, not working, errors
Torrid iOS app network issues
Torrid on iOS has black/white screen

Torrid Android App Issues and Solutions

Torrid has errors/crashing/not working
Torrid server network connectivity issues
Torrid has black screen

Torrid iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Torrid app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Torrid app crashes or not working on Iphone (iOS):

Close and restart the Torrid app on iPhone
Update Torrid app to the Latest Version for iOS
Uninstall and reinstall Torrid iPhone app
Update your iPhone to the latest iOS version

Fix Torrid on iPhone unable to connect to server/internet connection issues::

To resolve Torrid network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Torrid black/white screen (blank screen) on iPhone:

Follow the Torrid iOS app troubleshooting guide Here →

Torrid Android App Issues and Solutions

Fix Torrid not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Torrid app issues:

Force Stop the Torrid App
1. On android, goto "Settings" » click Torrid app. » click "Force Stop".

Update Torrid to the latest version on PlayStore

Clear Torrid App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Torrid app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Torrid.

Fix Torrid unable to contact server/ Torrid internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Torrid » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Torrid » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Torrid on android.

Solve Torrid black/white screens issue on Android:

Follow the Torrid android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Torrid LLC, developers of Torrid.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Torrid LLC

E-Mail: [email protected]

Website: Visit Torrid Website

80% Contact Match

Developer: IntelliGems

E-Mail: [email protected]

Website: Visit IntelliGems Website

About this app

As we reach our 20-year milestone, we reflect on how we've spent the last two decades breaking the rules of design in pursuit of the perfect fit. We didn’t believe curvy bodies should change to fit clothes; we changed clothes to fit curvy bodies. No interest or fees when you pay on time. Get what you want, when you want. To exercise your right to opt-out, please click on the “Do Not Sell My Personal Information” link at the footer of our website. app. com/this app/customer-service/about-this app/td-customerservice-abouttorrid-privacyresponsibility.