Torrid app not working? crashes or has problems?

Torrid Status

Last Updated on 2025-02-21 by Torrid LLC

I have a problem with Torrid

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

Not working

44.4%

Something else

44.4%

Crashes

11.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Torrid Problems 🔥

-Refuses to load pictures and white screens with no back button.

-Accused of lying when trying to do an exchange.

-The "manage your credit card" section won't remember login info.

-Very limited path to find what you are looking for.

-No clear way to look at a list of favorites.

-App seemed to malfunction in regards to being signed in.

📋 4 Reported Issues:

Misty 2023-06-20

The images won't load after I click on an item. It shows a gray circle with the words NO IMAGE. its been doing this first weeks now

Jen Sygit 2023-06-11

The App shopping bag never loads. I am using the latest IPhone 14 Pro and everything is fully updated. I have also deleted and reinstalled the app multiple times and restarted my phone. Hasn’t worked in months. I have to go to the website to place and order.

Patrina Merckson 2022-05-09

I forgot my password to this email

Zulfiqar Jilani 2022-03-23

I was install torrid in my Android phone sucssefullly, when i serch any things ..it is ok. But downloading will be not stated ....and no reason give me. I love that app last 2 years but now i am not happy for downloading.

Showing 1-4 of 4 reported issues:

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Common Torrid Problems & Solutions. Troubleshooting Guide

Table of Contents:

Torrid iPhone Issues and Solutions

Torrid iOS app crashes, not working, errors
Torrid iOS app network issues
Torrid on iOS has black/white screen

Torrid Android App Issues and Solutions

Torrid has errors/crashing/not working
Torrid server network connectivity issues
Torrid has black screen

⚠️ Troubleshoot | Fix Now in One Click

Torrid iPhone Issues and Solutions

How to fix Torrid app crashes or not working on Iphone (iOS):

Close and restart the Torrid app on iPhone
Update Torrid app to the Latest Version for iOS
Uninstall and reinstall Torrid iPhone app
Update your iPhone to the latest iOS version

Fix Torrid on iPhone unable to connect to server/internet connection issues::

To resolve Torrid network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Torrid Android App Issues and Solutions

Fix Torrid not working on Android, crashes, errors or is unresponsive:

Force Stop the Torrid App
1. On android, goto Settings » Torrid » click [Force Stop]

Update Torrid to the latest version on PlayStore

Clear Torrid App Cache and Data:
1. On android, goto Settings » Apps » Torrid » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Torrid.

Fix Torrid unable to contact server/ Torrid internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Torrid » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Torrid » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Torrid