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⚠️ Most reported problems ⚠️

Not working
54.2%

Crashes
16.7%

Something else
16.7%

Account
8.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Torrid Problems 😠👌🔥

-Refuses to load pictures and white screens with no back button.

-Accused of lying when trying to do an exchange.

-The "manage your credit card" section won't remember login info.

-Very limited path to find what you are looking for.

-No clear way to look at a list of favorites.

-App seemed to malfunction in regards to being signed in.

  4 Reported Issues: 😵🆘🛟🚨📢

Misty
2023-06-20

The images won't load after I click on an item. It shows a gray circle with the words NO IMAGE. its been doing this first weeks now

Jen Sygit
2023-06-11

The App shopping bag never loads. I am using the latest IPhone 14 Pro and everything is fully updated. I have also deleted and reinstalled the app multiple times and restarted my phone. Hasn’t worked in months. I have to go to the website to place and order.

Patrina Merckson
2022-05-09

I forgot my password to this email

Zulfiqar Jilani
2022-03-23

I was install torrid in my Android phone sucssefullly, when i serch any things ..it is ok. But downloading will be not stated ....and no reason give me. I love that app last 2 years but now i am not happy for downloading.

Showing 1-4 of 4

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Common Torrid Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Torrid app on iOS and Android devices. Solve all Torrid app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Torrid iPhone Issues and Solutions

  2. Torrid Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Torrid LLC, developers of Torrid.


Verified email  

Contact e-Mail: [email protected]




About this app

As we reach our 20-year milestone, we reflect on how we've spent the last two decades breaking the rules of design in pursuit of the perfect fit.  We didn’t believe curvy bodies should change to fit clothes; we changed clothes to fit curvy bodies.  No interest or fees when you pay on time.  Get what you want, when you want.  To exercise your right to opt-out, please click on the “Do Not Sell My Personal Information” link at the footer of our website. app. com/this app/customer-service/about-this app/td-customerservice-abouttorrid-privacyresponsibility.