Vega app not working? crashes or has problems?

Vega Status

Published by Epsilog

L’application mobile pour les tournées et domiciles des IDEL,
kinésithérapeutes, orthos… Complète, toujours disponible et synchronisée
en temps réel avec les données de votre cabinet. Allégez vos
tournées avec Vega Mobile 3 : - Consultez votre feuille de route - Prenez
en photo les ordonnances (SCOR) - Créez de nouveaux patients, modifiez vos
rendez-vous et renouvelez vos ordonnances - Complétez le dos.

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Common Vega Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Vega app on iOS and Android devices. Solve all Vega app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Vega iPhone Issues and Solutions

Vega iOS app crashes, not working, errors
Vega iOS app network issues
Vega on iOS has black/white screen

Vega Android App Issues and Solutions

Vega has errors/crashing/not working
Vega server network connectivity issues
Vega has black screen

Vega iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Vega app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Vega app crashes or not working on Iphone (iOS):

Close and restart the Vega app on iPhone
Update Vega app to the Latest Version for iOS
Uninstall and reinstall Vega iPhone app
Update your iPhone to the latest iOS version

Fix Vega on iPhone unable to connect to server/internet connection issues::

To resolve Vega network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Vega black/white screen (blank screen) on iPhone:

Follow the Vega iOS app troubleshooting guide Here →

Vega Android App Issues and Solutions

Fix Vega not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Vega app issues:

Force Stop the Vega App
1. On android, goto "Settings" » click Vega app. » click "Force Stop".

Update Vega to the latest version on PlayStore

Clear Vega App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Vega app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Vega.

Fix Vega unable to contact server/ Vega internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Vega » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Vega » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Vega on android.

Solve Vega black/white screens issue on Android:

Follow the Vega android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Epsilog, developers of Vega.

100% Contact Match

Developer: EPSILOG

E-Mail: [email protected]

Website: Visit Vega Website

100% Contact Match

Developer: EPSILOG

E-Mail: [email protected]

Website: Visit EPSILOG Website

About this app

Si vous n’êtes pas utilisateur this app, vous pouvez tout de même télécharger cette application : une version de démo vous attend ! Vos modifications et ajouts de la journée (patients, rdv, photos…) se mettent à jour automatiquement sur tous vos appareils et sur ceux de vos confrères. Complète, toujours disponible et synchronisée en temps réel avec les données de votre cabinet. Toutes vos données this app sont disponibles sur votre téléphone. Si vous avez besoin d’aide, contactez-nous au 04 67 91 25 20.