XCARET! Software

What is XCARET? The Grupo Xcaret app is designed to enhance the visitor experience at their parks while promoting sustainability by eliminating the use of printed materials. The app provides exclusive deals and benefits, valuable information about safety protocols, direct access to digital tickets, and general information about the parks. It also offers GPS maps, details of every activity, the ability to add favorites, locate restaurants, and book dream activities. The app also includes a search feature, the option to choose between English and Spanish, and the ability to create a personalized account.

At Grupo this app, we are committed to sustainability. At our parks, we have eliminated the use of printed materials, making our planet happier. Download our app, enjoy your visit to the most, and be part of our contribution to our Earth. • Get exclusive deals and benefits for purchasing with the this app App. • Find valuable information about the 360° Xafety protocols we are implementing at the parks. • Direct access to your digital Tickets and enter easier to the details of this app, Xel-Há, Xplor Xenses, and Xoximilco parks. • Have general information about this app, Xel-Há, Xavage, Xplor, Xplor Fuego, Xoximilco, Xenses parks and how to get there. • GPS maps to find all the activities you are interested in. • Watch what’s New at the parks, including Dream Activities, Shows, etc. • Find details of every activity with the schedule, restrictions, and important information. • Add to your favorites the attractions and events you want to visit. • Locate restaurants and check out their specialties and opening hours. • Call to book one of the Dream Activities after looking at its details. • Find in the map all the services at this app such as antibacterial gel stations, hand washers, water dispensers, dressing rooms, lockers, routes, shops, snorkel gear rental, etc. • Search the included services at Xel-Há such as modules, dressing rooms, lockers, shops, water dispensers, towel deposits, snorkel gear, etc. • Search feature. Find attractions, routes, modules, etc. • Choose your app language (English/Spanish). • For a personalized experience, create an account or login using your social networks. Note: some of the app features require your full name, country, date of birth, and email address, plus location data. For an easier login, the app will also need your email at your Account Manager. This app offers the option to receive push notifications related to your visit to the parks. To turn off these notifications, manage them in your device’s settings.