Contact XCARET Support
Published by Experiencias Xcaret S.A. de C.V. on 2023-12-21 About: At Grupo Xcaret, we are committed to sustainability. At our parks, we have
eliminated the use of printed materials, making our planet happier.
How to Contact XCARET Customer Service/Support
Listed below are our top recommendations on how to get in contact with XCARET!. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact XCARET!. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Experiencias Xcaret S.A. de C.V.
100% Contact Match
Developer: Grupo Xcaret
E-Mail: [email protected]
Website: Visit XCARET Website
60% Contact Match
Developer: Grupo Xcaret
E-Mail: [email protected]
Website: Visit Grupo Xcaret Website
More Matches
Get Pricing Info for XcaretContact Xcaret! Or Contact Support
Need help using Xcaret? Try their Help Center now!
Xcaret in the News!
Social Support and Contacts
Xcaret on Facebook!
Xcaret on Twitter!
Xcaret on LinkedIn!
Reported Issues: 3 Comments
By _paulazamora_
Bad service
I went on January 3rd to Xplor park. Purchase a picture package that they offer by showing you really good quality videos. They said it would be available the next day and only some pictures were NOT the “360” videos. It took them until January 11 to respond back to me sending links that didn't show the videos still. When I finally got my video I am so surprised to see the BAD quality of the video. In the videos the image is repeated on both sides. That is not "360". And at the bottom it's all distorted. My face, arms, everything. That is called FALSE ADVERTISING. Show something and not sell it. I repeat again, This video is not like the one shown as an example and I would like my money back. We are not at all happy with the product. Apart from the problems that we have already had from the beginning, not being able to access the videos and having to wait 8 days after our visit to get a response from you. I have now requested a refund over email and have been ignored .
By andtom
App doesn’t work …
A company that’s been around so long I has a scary poor app. You can’t enter information bc app doesn’t “save”. The discounts that’s offered don’t come up when attempting to purchase. You would expect a company that can rake in $100+ a person could afford an app that actually works! Can’t wait to delete this app. A HUGE WASTE OF TIME! I would NOT even recommend to my enemy … It’s that bad!
By zekestone87
Limited scooters
They don’t reserve scooters for those in need of one. We we’re supposed to stay until the night show, but due to medical issues had to call a taxi to drive us 1 hour 25 minutes away back to the hotel. A lot of money and time wasted
Have a Problem with XCARET!? Report Issue
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Why should I report an Issue with XCARET!?
- Pulling issues faced by users like you is a good way to draw attention of XCARET! to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a XCARET! customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using XCARET!.
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