DTA Connect app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
50.0%

Something else
35.7%

Connection
14.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of DTA Connect Problems 😠👌🔥

- Recent update downgraded the app

- Unsecure log in

- Device not authorized error when trying to log in

  5 Reported Issues: 😵🆘🛟🚨📢

Ann Marie
2023-08-30

I can't login in my dta connect I don't when I even change my email

Priscilla Negron
2023-08-17

It’s not letting me log in and I have tried everything

Jesus
2023-08-03

i was reinstated for my snap benefits, i completed my intake and provided my snap now the DTA connect app has not been working for months, even with my reinstatement and my EBT card nuber and AGency ID it give an error all the time

Laura Grimaldi
2023-08-02

Spoke with my worker yesterday told her cannot log on wheel just spins this has been 5 days please look at this problem

Viacheslav
2022-10-11

Hi, I can't open my DTA app, when I enter my login and password I will received a message: we are experiencing technical difficulties. And so it has been for five days. Help please.

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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Massachusetts Department of Transitional Assistance, developers of DTA Connect.




About this app

Do you want to apply for SNAP?   With DTA Connect, you may not have to wait in line at a DTA office or use up your minutes on hold.  Do you have questions about your DTA benefits?  Here are some easier ways to get the information you need and manage your case without the wait.