DTA Connect app not working? crashes or has problems?

DTA Connect Status

Published by on 2023-11-30

Do you have questions about your DTA benefits? Do you want to apply for SNAP? 
With DTA Connect, you may not have to wait in line at a DTA office or use up
your minutes on hold. Here are some easier ways to get the information you need
and manage your case without the wait.


I have a problem with DTA Connect

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problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
250.0%

Not working
100.0%


Reported Issues: 5 Comments

By Ann Marie   7 months ago


I can't login in my dta connect I don't when I even change my email

By Priscilla Negron   8 months ago


It’s not letting me log in and I have tried everything

By Jesus   8 months ago


i was reinstated for my snap benefits, i completed my intake and provided my snap now the DTA connect app has not been working for months, even with my reinstatement and my EBT card nuber and AGency ID it give an error all the time

By Laura Grimaldi   8 months ago


Spoke with my worker yesterday told her cannot log on wheel just spins this has been 5 days please look at this problem

By Viacheslav   1 year ago


Hi, I can't open my DTA app, when I enter my login and password I will received a message: we are experiencing technical difficulties. And so it has been for five days. Help please.


Common dislikes about DTA Connect app

- Recent update downgraded the app

- Unsecure log in

- Device not authorized error when trying to log in



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Common DTA Connect Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Massachusetts Department of Transitional Assistance, developers of DTA Connect.


100% Contact Match

Developer: Massachusetts Dept of Transitional Assistance

E-Mail: [email protected]

Website: Visit DTA Connect Website

66.67% Contact Match

Developer: Conduent, Inc

E-Mail: [email protected]

Website: Visit Conduent, Inc Website



About this app

Do you want to apply for SNAP?   With DTA Connect, you may not have to wait in line at a DTA office or use up your minutes on hold.  Do you have questions about your DTA benefits?  Here are some easier ways to get the information you need and manage your case without the wait. 



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