SGCI CONNECT app not working? crashes or has problems?

SGCI CONNECT Status

Published by SOCIETE GENERALE DE BANQUES EN COTE DIVOIRE

Avec CONNECT, l'appli mobile de SOCIETE GENERALE COTE D'IVOIRE, Gérer votre
compte simplement, rapidement et en toute sécurité ! AVANTAGES CONNECT,
l'appli mobile de SOCIETE GENERALE COTE D'IVOIRE simplifie ma relation avec ma
banque : 1. Facilitation du quotidien : Plus besoin de me déplacer en agence
pour mes opérations courantes.

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Reported Issues: 1 Comments

By Zahui Archille 2 years ago

Ma tablette est incompatible avec la nouvelle version.impossble de faire mes opérations.

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Common SGCI CONNECT Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SGCI CONNECT app on iOS and Android devices. Solve all SGCI CONNECT app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SGCI CONNECT iPhone Issues and Solutions

SGCI CONNECT iOS app crashes, not working, errors
SGCI CONNECT iOS app network issues
SGCI CONNECT on iOS has black/white screen

SGCI CONNECT Android App Issues and Solutions

SGCI CONNECT has errors/crashing/not working
SGCI CONNECT server network connectivity issues
SGCI CONNECT has black screen

SGCI CONNECT iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SGCI CONNECT app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SGCI CONNECT app crashes or not working on Iphone (iOS):

Close and restart the SGCI CONNECT app on iPhone
Update SGCI CONNECT app to the Latest Version for iOS
Uninstall and reinstall SGCI CONNECT iPhone app
Update your iPhone to the latest iOS version

Fix SGCI CONNECT on iPhone unable to connect to server/internet connection issues::

To resolve SGCI CONNECT network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SGCI CONNECT black/white screen (blank screen) on iPhone:

Follow the SGCI CONNECT iOS app troubleshooting guide Here →

SGCI CONNECT Android App Issues and Solutions

Fix SGCI CONNECT not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SGCI CONNECT app issues:

Force Stop the SGCI CONNECT App
1. On android, goto "Settings" » click SGCI CONNECT app. » click "Force Stop".

Update SGCI CONNECT to the latest version on PlayStore

Clear SGCI CONNECT App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SGCI CONNECT app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SGCI CONNECT.

Fix SGCI CONNECT unable to contact server/ SGCI CONNECT internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SGCI CONNECT » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SGCI CONNECT » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SGCI CONNECT on android.

Solve SGCI CONNECT black/white screens issue on Android:

Follow the SGCI CONNECT android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SOCIETE GENERALE DE BANQUES EN COTE DIVOIRE, developers of SGCI CONNECT.

100% Contact Match

Developer: SOCIETE GENERALE COTE D IVOIRE

E-Mail: [email protected]

Website: Visit SGCI CONNECT Website

90.91% Contact Match

Developer: Société Générale African Business Services

E-Mail: [email protected]

Website: Visit Société Générale African Business Services Website

About this app

Avec CONNECT, l'appli mobile de SOCIETE GENERALE COTE D'IVOIRE, Gérer votre compte simplement, rapidement et en toute sécurité ! 1. Sécurité : L’accès à l’application mobile ainsi que la validation de toutes opérations transactionnelles exigent systématiquement la saisie d’un mot de passe. 4. Facilitation du quotidien : Plus besoin de me déplacer en agence pour mes opérations courantes. Le service est disponible 24/7. 2. 3. Simplicité d’utilisation : L’application est facile d’usage avec une interface ergonomique et intuitive qui rend la navigation fluide. - mon espace sécurisé : il suffit que j’active mon compte pour y accéder de manière sécurisée et bénéficier de toutes les fonctionnalités liées à la gestion de mes comptes bancaires.