SG Connect app not working? crashes or has problems?

SG Connect Status

Published by SGABS on 2023-10-19

Avec SG Connect, l’appli mobile des filiales africaines de Société
Générale, gérée par Société Générale African Business Services, Gérer
votre compte simplement, rapidement et en toute sécurité ! AVANTAGES L'appli
mobile SG Connect simplifie votre relation avec la banque : 1. Facilitation du
quotidien : Plus besoin de me déplacer en agence pour mes opérations courantes.

I have a problem with SG Connect

Are you having issues? Select the issue you are having below and provide feedback to SG Connect.

User reports:
App has problems

User reports 13

problems reported in the last 24 hours

24 hour clock

Most reported problems

46.2%

Not working

46.2%

Crashes

7.7%

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about SG Connect app

- The app has issues with updates and downloading a different app instead of updating.

- The app is not flexible and has a longer execution time.

- The app does not remember the user's login credentials.

- Switching between countries is complicated.

- The app has issues with sending security codes for account verification.

Have a Problem with SG Connect? Report Issue

Common SG Connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SG Connect app on iOS and Android devices. Solve all SG Connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SG Connect iPhone Issues and Solutions

SG Connect iOS app crashes, not working, errors
SG Connect iOS app network issues
SG Connect on iOS has black/white screen

SG Connect Android App Issues and Solutions

SG Connect has errors/crashing/not working
SG Connect server network connectivity issues
SG Connect has black screen

SG Connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SG Connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SG Connect app crashes or not working on Iphone (iOS):

Close and restart the SG Connect app on iPhone
Update SG Connect app to the Latest Version for iOS
Uninstall and reinstall SG Connect iPhone app
Update your iPhone to the latest iOS version

Fix SG Connect on iPhone unable to connect to server/internet connection issues::

To resolve SG Connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SG Connect black/white screen (blank screen) on iPhone:

Follow the SG Connect iOS app troubleshooting guide Here →

SG Connect Android App Issues and Solutions

Fix SG Connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SG Connect app issues:

Force Stop the SG Connect App
1. On android, goto "Settings" » click SG Connect app. » click "Force Stop".

Update SG Connect to the latest version on PlayStore

Clear SG Connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SG Connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SG Connect.

Fix SG Connect unable to contact server/ SG Connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SG Connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SG Connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SG Connect on android.

Solve SG Connect black/white screens issue on Android:

Follow the SG Connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SGABS, developers of SG Connect.

100% Contact Match

Developer: Société Générale African Business Services

E-Mail: [email protected]

Website: Visit SG Connect Website

68.97% Contact Match

Developer: SOCIETE GENERALE CAMEROUN

E-Mail: [email protected]

Website: Visit SOCIETE GENERALE CAMEROUN Website

About this app

Avec SG Connect, l’appli mobile des filiales africaines de Société Générale, gérée par Société Générale African Business Services, Gérer votre compte simplement, rapidement et en toute sécurité ! 1. Sécurité : L’accès à l’application mobile ainsi que la validation de toutes opérations transactionnelles exigent systématiquement la saisie d’un mot de passe. 4. Facilitation du quotidien : Plus besoin de me déplacer en agence pour mes opérations courantes. Le service est disponible 24/7. 2. 3. Simplicité d’utilisation : L’application est facile d’usage avec une interface ergonomique et intuitive qui rend la navigation fluide. - mon espace sécurisé : il suffit que j’active mon compte pour y accéder de manière sécurisée et bénéficier de toutes les fonctionnalités liées à la gestion de mes comptes bancaires.