Do you have questions about your DTA benefits? Do you want to apply for SNAP?
With DTA Connect, you may not have to wait in line at a DTA office or use up
your minutes on hold. Here are some easier ways to get the information you need
and manage your case without the wait. - View your c...
It worked for me
Not sure why this app has been giving other folks problems. I downloaded it, took pictures for the upcoming certification and 2 days later everything was processed and done. I like that it’s super easy and gives me the current status of my case so I’m not waiting around wondering if they have received my stuff or not. Definitely my go-to method for submitting forms in the future.
EBT Card Balance
Not accurate , I have called the actual card number and the number it told me I’ve had was off by 200$ never had an issue with this app until a couple months ago and what they tell you is the available amount is incorrect even waiting a couple days after wards it does change but it is till incorrect information . You have better luck calling the number on the back of the card or looking at receipts for your available balance . Very disappointed in this app that should be accurate.
I’m giving this a 4 star because I’ve never really had a problem with this app , I’m super glad I don’t have to go into the actual office and be there for so many hours, and get all my things done , just upload pictures and bam it does it for me but sometimes it doesn’t work and it’s frustrating but I really love the app !
Serious Security risk using Social Security number and Date of Birth for login. If someone obtains that information they can sign in and view not only your information but other family members information as well. Not sure how this was allowed to begin with. Not like can close the account cause anyone with your SSN and DOB can sign in and view. Should be a password for sign in. Serious violation of Privacy as well. No other government online or mobile have you sign in this way. Please update for password sign in instead of SSN and DOB.
When I went to the grocery store I checked my receipt and found out I had a lot more on my EBT card than what the app said. I also noticed that I had log in issues. Usually the error message “cannot connect to server” I give the app 3 stars, because I have no problems uploading documents.
So, there tends to be a stigma about most (if not all tools) made by the federal government. However, to my surprise app works well and has never given me any issues. On top of that, it’s well-designed from a UX point of view. Kudos to DTA!
I’ve been using this app for about a year and it’s been great! Saved me lots of time trying to find fax machines or driving the the DTA office. Now it is not working giving me wrong information. There is no technical support and DTA doesn’t know anything about how to fix it? Tried uninstalling and reinstalling but doesn’t work???
It used to work.
I had no problem with it up until yesterday.i e been using the app for a year with no issues. Now I can’t log in. Yesterday It said my info didn’t match any cases with the DTA. Now I’m getting a message saying server could not process my request. I uninstalled and reinstalled 3x to no avail. Please fix. Super frustrating!!!
I can’t see any information on the new updates. When clicking on a notice it usually says “could not retrieve information from the server”. It’s driving me crazy. I can see certain things, but if it’s a notice sent to multiple people, I can’t read it. Please fix.
Worked for a month, then it started glitching. If my balance was $200, the app would say I had $0. Called customer service and they said they could t do anything. Just have to call the old fashioned way for balance. Very annoying.
I use this app all the time but most of the time it’s not working and half the time I try to log in it says error can you guys fix that please it will say error and that the problem is my internet but it’s not plz fix
Keeps saying could not retrieve information from server
I don’t know why my internet connection is wonderful
Problems with activity section
Only problem I don’t like about the app is you can’t see or share the activity just says there’s an error with our server
No balance after update
No longer able to see my balance after update. Buggy and crashes
Not so good
Stopped to work and now is just showing “ Error processing your information. Please contact DTA “ I called the DTA office and nothing changed. I downloaded the app 3 times and still shows the same message.
Yes. DTA Connect is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 206 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.1/5 . Justuseapp Safety Score for DTA Connect Is 25.4/100.
Yes. DTA Connect is legit, but not 100% legit to us. This conclusion was arrived at by running over 206 DTA Connect User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for DTA Connect Is 25.4/100.
DTA Connect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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