Contact MyLebara Support
Company Name: Lebara Media Services
About: Welcome to MyLebara!
Manage your account any time, anywhere.
· Top up with a
credit or debit card, PayPal, iDEAL or voucher
· Check your balance and
allowance
· View your recent activity
· Get online support
The MyLebara app
is free, but data charges may apply.
MyLebara Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Lebara Media Services
Verified email ✔✔
E-Mail: mylebara.app@lebara.com
Website: 🌍 Visit MyLebara Website
Privacy Policy: https://mobile.lebara.com/gb/en/privacy-policy
Developer: Lebara Media Services Limited
4 Most reported problems 😔💔
I have 2 SIMS and I want to cancel. The Delink SIM is supposed to send a confirmation link, which never arrives
Country not listed
by Nona483
I live in Australia and it seems that this app has changed and my country is not listed, meaning I can’t enter my phone number for registration. If the app is only supporting for the listed countries, please bring the original Lebara app back as people from other countries also use Lebara.
I remember just downloading the original Lebara app and I can just choose a plan and top up INSTANTLY in my country. But now we have to create an account and only six countries as options were given to us? 👎
Horrible experience
by Snooowbro
I bought 10gb of data at Relay but it was immediately used up. Had to buy a new plan and it automatically renews. NO WAY TO TURN THIS OFF. I submitted a customer support ticket but no response. This app/phone plan has taken so much money already AND DELIVERED SUCH LITTLE VALUE. I travel constantly and this is by far the worst data plan I have had. I suggest you avoid it at all cost (literally and figuratively).
Sleazy operation
by Steve Zwick
I bought 5 gigs, which last a month in every other country I’ve visited, but were “used up” after two days on Lebara (despite the fact that I was using WiFi for most data transactions). I had to pay 30 euros to even log back in, and then had to pay 5 euros for another gig, which is probably just a few MBs, based on their previous calculations. Sleazy company. RUN FROM THEM!!!
Have a Problem with MyLebara? Report Issue
Why should I report an Issue with MyLebara?
- Pulling issues faced by users like you is a good way to draw attention of MyLebara to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyLebara customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyLebara.
