MyLebara Reviews

MyLebara Reviews

Published by on 2021-03-25

Welcome to MyLebara! Manage your account any time, anywhere. · Top up with a
credit or debit card, PayPal, iDEAL or voucher · Check your balance and
allowance · View your recent activity · Get online support The MyLebara app
is free, but data charges may apply. Available in the UK,...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

MyLebara Reviews

  • By

    Very convenient

    I travel to Europe monthly and it’s great having use of my phone. Once you set it up all you have to do is put the sim into the slot and reboot your phone. The prepaid international plan is just 15 Euros and is good for 30 days in 20+ countries. My only complaint was that it costed 50 Euros to set it up. I’m guessing it was because I purchased it at a kiosk at the airport. Once set up it’s great!

  • By

    Country not listed

    I live in Australia and it seems that this app has changed and my country is not listed, meaning I can’t enter my phone number for registration. If the app is only supporting for the listed countries, please bring the original Lebara app back as people from other countries also use Lebara. I remember just downloading the original Lebara app and I can just choose a plan and top up INSTANTLY in my country. But now we have to create an account and only six countries as options were given to us? 👎

  • By

    Area of improvement

    It would be helpful for American or Canadian travelers who use this SIM card while in Europe if there was a free phone number to call and speak with an operator who can speak English fluently, I would think they could make more customized calling plans and both the phone company and customer would be happier.

  • By


    this company is hands done the best on prepaid . i wish i knew about y’all sooner . any other company you buy from gives you less everything, glad i found you . thanks

  • By

    Sleazy operation

    I bought 5 gigs, which last a month in every other country I’ve visited, but were “used up” after two days on Lebara (despite the fact that I was using WiFi for most data transactions). I had to pay 30 euros to even log back in, and then had to pay 5 euros for another gig, which is probably just a few MBs, based on their previous calculations. Sleazy company. RUN FROM THEM!!!

  • By

    Network not stable in southern Germany

    Sometimes the signal is full but the network is bad. Hope it can be improved.

  • By

    No Credit

    Bought a SIM plan that said it included prepaid minutes. Once I inserted the SIM card it had no minutes credit and after a week of answering questions and providing evidence of my purchase Lebara Customer Service stopped responding and I had to pay for the minutes a second time.

  • By

    Does exactly what it's supposed to

    Good app, easy to use

  • By

    Poor international mobile service

    Since I began using Lebara, I’ve had difficult with the service. It cuts in and out sporadically. I was hoping for an easier time but I knew it wouldn’t perfect but it should be better.

  • By

    Jwaher alajmi

    Useful app, easy use

  • By

    The App Needs Work...

    The phone service is excellent! But the app has WAY to many bugs & problems which makes it feel CHEAP ...

  • By

    Can't use money already in account

    Have €10 in account, trying to renew for extra data for the month. Can use money already in account

  • By

    Bundle renew

    I have my bundle renew on every month and I have enough topup funds in my account for it to withdraw the amount for my plan and it never does! If I'm not paying attention, I lose my service

  • By

    So far no credit

    Paid now 2-3times for a monthly service but still can’t make a call says 0.00 credit

  • By

    The worst

    Lebara is terrible! The service is pathetic. They app is not user friendly. And they will screw you out of money whenever they can. I do NOT recommend

A better way to Contact apps

You can now contact MyLebara customer service directly
via Email using our new site -

Contact MyLebara directly

Is MyLebara Safe?

Yes. MyLebara is very safe to use. This is based on our NLP (Natural language processing) analysis of over 5,239 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for MyLebara Is 78.5/100.

Is MyLebara Legit?

Yes. MyLebara is a totally legit app. This conclusion was arrived at by running over 5,239 MyLebara User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MyLebara Is 78.5/100.

Is MyLebara not working?

MyLebara works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with MyLebara? Report Issue

Leave a comment:

Why should I report an Issue with MyLebara?

  1. Pulling issues faced by users like you is a good way to draw attention of MyLebara to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyLebara customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyLebara.

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