My Health at Vanderbilt app not working? crashes or has problems?

My Health at Vanderbilt Status

Published by Vanderbilt University Medical Center on 2023-10-05

My Health at Vanderbilt is a secure tool that puts your health record in your
hands. This mobile version includes some of our most popular features, with
convenient access on the go.

I have a problem with My Health at Vanderbilt

Are you having issues? Select the issue you are having below and provide feedback to My Health at Vanderbilt.

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Most reported problems

Reported Issues: 1 Comments

By Gary Richcreek 10 months ago

Timed out for using wrong password. Received message, Error in retreating information from this server. Tried to reset password but will not allow.

Common dislikes about My Health at Vanderbilt app

- The app did not work when trying to change a Covid vaccination appointment due to bad weather.

- The app does not provide a phone number for contact.

- The app only shows available places for appointments across town.

- The app has changed and now throws all labs and reports in one file, making it difficult to search and graph them.

Have a Problem with My Health at Vanderbilt? Report Issue

Common My Health at Vanderbilt Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Health at Vanderbilt app on iOS and Android devices. Solve all My Health at Vanderbilt app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Health at Vanderbilt iPhone Issues and Solutions

My Health at Vanderbilt iOS app crashes, not working, errors
My Health at Vanderbilt iOS app network issues
My Health at Vanderbilt on iOS has black/white screen

My Health at Vanderbilt Android App Issues and Solutions

My Health at Vanderbilt has errors/crashing/not working
My Health at Vanderbilt server network connectivity issues
My Health at Vanderbilt has black screen

My Health at Vanderbilt iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Health at Vanderbilt app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Health at Vanderbilt app crashes or not working on Iphone (iOS):

Close and restart the My Health at Vanderbilt app on iPhone
Update My Health at Vanderbilt app to the Latest Version for iOS
Uninstall and reinstall My Health at Vanderbilt iPhone app
Update your iPhone to the latest iOS version

Fix My Health at Vanderbilt on iPhone unable to connect to server/internet connection issues::

To resolve My Health at Vanderbilt network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Health at Vanderbilt black/white screen (blank screen) on iPhone:

Follow the My Health at Vanderbilt iOS app troubleshooting guide Here →

My Health at Vanderbilt Android App Issues and Solutions

Fix My Health at Vanderbilt not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Health at Vanderbilt app issues:

Force Stop the My Health at Vanderbilt App
1. On android, goto "Settings" » click My Health at Vanderbilt app. » click "Force Stop".

Update My Health at Vanderbilt to the latest version on PlayStore

Clear My Health at Vanderbilt App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Health at Vanderbilt app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Health at Vanderbilt.

Fix My Health at Vanderbilt unable to contact server/ My Health at Vanderbilt internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Health at Vanderbilt » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Health at Vanderbilt » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Health at Vanderbilt on android.

Solve My Health at Vanderbilt black/white screens issue on Android:

Follow the My Health at Vanderbilt android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Vanderbilt University Medical Center, developers of My Health at Vanderbilt.

100% Contact Match

Developer: Vanderbilt University Medical Center

E-Mail: [email protected]

Website: Visit My Health at Vanderbilt Website

About this app

This mobile version includes some of our most popular features, with convenient access on the go. • Connect your account to Apple Health to pull health-related data from your personal devices right into My Health. My Health at Vanderbilt is a secure tool that puts your health record in your hands. My Health works with most Vanderbilt healthcare providers, hospitals and clinics. Don’t have an account yet? Ask how easy it is to sign up during your next visit.