PlainsCapital app not working? crashes or has problems?

PlainsCapital Status

Published by PlainsCapital Bank on 2023-03-31

Start banking wherever you are with PlainsCapital Mobile Banking for mobile
banking! Available to all PlainsCapital Bank consumer online banking customers.
PlainsCapital Business Mobile allows you to check balances, make transfers, pay
bills, pay people, deposit checks and find locations.

I have a problem with PlainsCapital

Are you having issues? Select the issue you are having below and provide feedback to PlainsCapital.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

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Most reported problems

Reported Issues: 2 Comments

By Yoli 1 year ago

Been getting an error message saying unknown error occurred error code 0014. Rebooted my phone and it didn’t help.

By Shanitha Williams 1 year ago

Error message that says network busy. I have tried to force stop the app & it's still not working. I have this problem several times throughout the week

Common dislikes about PlainsCapital app

- App does not open less than 1/2 the time

- Expenditures may not show up in the app for up to a week

- Charges may post, then show reversed, and then taken out again

- Balance rarely reflects an accurate amount

- Does not save password

- Touch ID does not work

Have a Problem with PlainsCapital Mobile Banking? Report Issue

Common PlainsCapital Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PlainsCapital app on iOS and Android devices. Solve all PlainsCapital app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PlainsCapital iPhone Issues and Solutions

PlainsCapital iOS app crashes, not working, errors
PlainsCapital iOS app network issues
PlainsCapital on iOS has black/white screen

PlainsCapital Android App Issues and Solutions

PlainsCapital has errors/crashing/not working
PlainsCapital server network connectivity issues
PlainsCapital has black screen

PlainsCapital iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PlainsCapital app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PlainsCapital app crashes or not working on Iphone (iOS):

Close and restart the PlainsCapital app on iPhone
Update PlainsCapital app to the Latest Version for iOS
Uninstall and reinstall PlainsCapital iPhone app
Update your iPhone to the latest iOS version

Fix PlainsCapital on iPhone unable to connect to server/internet connection issues::

To resolve PlainsCapital network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PlainsCapital black/white screen (blank screen) on iPhone:

Follow the PlainsCapital iOS app troubleshooting guide Here →

PlainsCapital Android App Issues and Solutions

Fix PlainsCapital not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PlainsCapital app issues:

Force Stop the PlainsCapital App
1. On android, goto "Settings" » click PlainsCapital app. » click "Force Stop".

Update PlainsCapital to the latest version on PlayStore

Clear PlainsCapital App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PlainsCapital app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PlainsCapital.

Fix PlainsCapital unable to contact server/ PlainsCapital internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PlainsCapital » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PlainsCapital » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PlainsCapital on android.

Solve PlainsCapital black/white screens issue on Android:

Follow the PlainsCapital android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PlainsCapital Bank, developers of PlainsCapital.

100% Contact Match

Developer: PlainsCapital Bank

E-Mail: [email protected]

Website: Visit PlainsCapital Website

74.29% Contact Match

Developer: PlainsCapital Bank

E-Mail: [email protected]

Website: Visit PlainsCapital Bank Website

About this app

Available to all this app Bank consumer online banking customers. this app Business Mobile allows you to check balances, make transfers, pay bills, pay people, deposit checks and find locations. - Check your latest account balance and search recent transactions by date, amount, or check number. - Pay new bills, edit bills scheduled to be paid, and review previously paid bills from your device. - Find nearby Branches and ATMS using the mobile device’s built-in GPS or search by zip code or address. Start banking wherever you are with this app Mobile Banking for mobile banking! All features may not be available in the tablet application.