PlainsCapital Mobile Banking Reviews

by The Mad Catter

When PlainsCapital does open (less than 1/2 the time), it does not accurately report my activity. Expenditures may not show up in PlainsCapital for up to a week- there are some that have taken almost a month to post to PlainsCapital . On some occasions a charge will post, and then show that the charge was reversed, and then take it out again. My balance rarely reflects an accurate amount.

If you want to offer mobile banking, I think that’s brilliant, but maybe make sure your platform doesn’t make people want to tear their hair out.

by Caitlyn T.

Every time I lock myself out of my app or online banking I have to come into a branch and have them reset my password. It is very inconvenient and it should be easier to change. I do like where I receive a text when I make a charge and I love the cardless cash option.

by Lkiohh Ghjvnk

I cannot rate PlainsCapital five stars because it never saves my password. Every time I log in I have to use my password every time. I enabled the Touch ID and it used to work before for a while but then it would automatically reset and I would have to do it all over again . Lately it doesn’t even store it . Every time I go on I have to use my password. It’s frustrating. The touch of feature needs to be fixed.

by Sammloveee

Really would appreciate if there was a way to copy and paste routing and account number from PlainsCapital . Aside from that, I’ve had no issues and frequently log on.
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New banker, and so far no issues with PlainsCapital just wished we’d get notifications for every time card is swiped.

by Ms.Heguy

Please give recognition to the ALL the staff at this location. The employees that have helped me so much are Arron and Jacob I honestly do not know how to thank them enough! They are always very prompt , respectful and extremely professional. I’ll just have to say one thing I have banked at Plains Capital Bank for many many years in Lubbock. I recently moved to the Dallas area and this by far is my favorite branch!

by AuntZibba

Easy and user friendly bank! Phone app and great new ATMs that have the ability to verify your identity. Love this bank!!!

by Scott_flores83

PlainsCapital does everything I need it to do and more! I love the card control function that allows me to turn my debit card on/off and set transaction limits. The cardless cash feature is great in giving me quick and immediate access to my cash when I need it. I would recommend PlainsCapital for all this app account holders. I never have to go into the bank because I have everything I need at my fingertips!

by Chrissy4

So simple to use and user friendly, compatible to allow sign in with Face ID! Easy layout for fast navigation, in all wonderfully made app!

by Rcain001

I have this with another bank also. It seems that yours might be a little faster 🙂

by Mafiateddy

Love that I am able to view my bank staement anytime. Also the ability to deposit checks instead of going to the bank.

by Kole8124

PlainsCapital is wonderful and very user friendly! I love the card controls and all the amenities it has to offer. It makes life just a little easier for those of us always on the go! Highly recommend.

by Bill Laimbeer

Based on the other reviews of PlainsCapital, I had very low expectations. But I haven't had any trouble with it. I use People Pay a lot now, and I also like the card control section.

by Sarah Kate P.

I love using PlainsCapital for all of my banking needs, access is quick with either a fingerprint or passcode and I have the ability to do anything I need including view checks, make transfers or even process bill payments!

by 75);47;$4)

Usaa is available immediately, my other banks are next day available. PC takes even longer than a day.

by SmylieC

I love that if I’m not where near my bank I have access to my accounts. If I forget my debit card, I am able to use my phone at the ATM and get cash out. My favorite thing is card controls. I have control over my debit cards without having to call my banker for everything.

by MLewis19

this app Bank offers a great, convenient mobile app to check current and up to date balances and transactions.
They have multiple security features in place to make sure you feel safe while using PlainsCapital.
They have cardless cash, people to people pay, Mobile deposits and more!
Great app and great place to bank.

by Garrett London

The this app mobile banking app makes it so much easier to do my banking on the go now than it used to be. I love that I can style the alerts to my liking so whatever comes in and goes out, I know about it. The cardless cash feature is an amazing feature, and it makes easy to cash when you forget your card.

by Allie_pallie

I’ve never had any issues with PlainsCapital. Very user friendly and easy to use. Like that I can see all my pending transactions when I log in. Love the card control feature, especially when I can’t find my card, I can turn it off within PlainsCapital . Also I can make sure my card works whenever I travel to a different city. Moving money around is pretty simple and easy to do.

by NobetterthanEm

PlainsCapital is very similar to most bank apps which makes it easy to learn for new users. It has come in handy a few times that I’ve left the house without my debit card, Cardless Cash option. I have also used it to pay friends with the People Pay option when I don’t have cash on me. All in all PlainsCapital has saved me in more than one occasion already which is why I give it 5 stars.

by Maddog609

I absolutely enjoy the ease of PlainsCapital and the awesome layout. It has made my life a lot easier being able to easily bank on the go and saved so much time! Thanks to the great PCB Team for simplifying the process of online on the fly banking!